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Arbutus Grove Motel

2.5 star property

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Restaurant
Lobby
Property grounds
Standard Room, 1 Queen Bed, Accessible, Kitchen | 1 bedroom, desk, blackout curtains, soundproofing
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
1182 Island Hwy E, Parksville, BC, V9P 1W3
  • Grotto Spa at Tigh-Na-Mara
    ‪7 min walk‬
  • Rathtrevor Beach Provincial Park
    ‪4 min drive‬
  • Parksville Beach
    ‪6 min drive‬
  • Nanaimo, BC (YCD)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room, Multiple Beds, Accessible, Refrigerator & Microwave

Standard Double Room, Multiple Beds, Accessible, Refrigerator & Microwave | 1 bedroom, desk, blackout curtains, soundproofing

Standard Double Room, Multiple Beds, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchen

Standard Room, 1 Queen Bed, Accessible, Kitchen | 1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Arbutus Grove Motel

Motel in Parksville with free parking
This motel features a restaurant, coffee/tea in a common area and free self-parking. Housekeeping is available on request.
Arbutus Grove Motel offers 10 accommodations with blackout curtains. 40-inch flat-screen televisions come with cable channels. Bathrooms include a bath.

This Parksville motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Arbutus Grove Motel. During your stay, you're just a quick walk from Parksville Visitor Centre. You'll find features such as free self-parking, plus a restaurant and breakfast (surcharge). This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include coffee/tea in a common area
  • Just a 4-minute walk from Parksville Visitor Centre and 5 minutes on foot from Craig Heritage Park and Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a restaurant on site. Self parking is free.

Smoking is allowed in designated areas at this Parksville motel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Ricky's All Day Grill – On-site family restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: CAD 10 to 17 for adults and CAD 6.99 to 9.99 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ricky's All Day Grill

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per night, plus a one-time cleaning fee of CAD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 17 for adults and CAD 6.99 to 9.99 for children
  • Pet fee: CAD 20 per pet, per night plus a one-off CAD 100 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Arbutus Grove Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 122 out of 161 reviews
Rating 8 - Good. 33 out of 161 reviews
Rating 6 - Okay. 6 out of 161 reviews
Rating 4 - Poor. 0 out of 161 reviews
Rating 2 - Terrible. 0 out of 161 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the smell of onions cooking when I walked in the office. Very friendly couple at the front desk.
Stayed 1 night in Mar 2025

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, quiet little motel in a pleasant area. Within a reasonable drive of Nanaimo and with decent access to several nearby beaches. Will likely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Property conditions & facilities
Great space and parking
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline, Mesachie Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception very welcoming..accommodation comfortable
Stayed 1 night in Mar 2025

6/10 Okay

Shannon

Travelled with pets
Liked: Staff & service
Disliked: Amenities
Decent room - only one night
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Travelled with partner
Cannot recommend this place enough. The location is great (easy to get to and there’s an amazing coffee shop across the street), the rooms are so clean and cozy, and the owners are so kind and accommodating. We were coming from the mainland and were checking in later than office hours. I had messaged them days prior and they had been more than willing to work with us to ensure a smooth check in. They even called us an hour or so before we were slotted to arrive to make sure we knew how to find our keys!
Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service
Interacted with 3 staff members all of whom went above and beyond for friendliness and service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tomas, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
I felt someone took pride in their work and it showed! Super clean well presented staff was ready to serve u and you felt they cared. They wanted you to enjoy your stay.
Stayed 1 night in Dec 2024

8/10 Good

Lori

Liked: Cleanliness
Na
Stayed 3 nights in Nov 2024

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah, SaltSpring Island

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff. The rooms are clean and comfortable. We really enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Called up to book a room for my wife as she was caught in the extreme weather and having to stay in the car. They checked the room and got it cleaned early and got her checked in and out of the weather so quickly. They were excellent to her and our pup she was staying with. So friendly and helpful have stayed there before will stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute motel which is well looked after
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

8/10 Good

Dorie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wanda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family management . They always go above and beyond . They want your stay to be an excellent experience. The beds are the beyond Comfortable and cleanliness is Exceptional. Very much appreciated with a nice Lighting at night when you need a brisk walk with or without your pet🌻😃
Stayed 2 nights in Oct 2024

10/10 Excellent

Trudy, Grande Prairie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was really good!! Nice friendly staff that made you feel very welcome. The room was very clean and quiet. It was very affordable, compared to many in the area. Right beside a "Rickie's all Day Grill", which is very convenient. Would definitely recommend this spot and would for sure stay here again!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows were comfortable. The staff friendly and helpful. Would have enjoyed a cup of coffee:)
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Super cozy
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Wanda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest and friendliest owners and all staff are amazing. They make you feel at home .The beds So amazingly comfortable. The staff always have went above and beyond any other places I’ve stayed with a pet. I can’t say enough about this motel . The housekeeping young fellow is awesome!
Stayed 2 nights in Sep 2024