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Arenal Palms Hot Springs

3.0 star property

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Photo gallery for Arenal Palms Hot Springs

Outdoor pool
Interior entrance
Front of property
Exterior
Premium bedding, down duvets, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
CC43 94C Chachagua, Peñas Blancas, Provincia de Alajuela, 20213
  • Place, La Altura Viewpoint
    ‪19 min drive‬
  • Place, Children's Eternal Rainforest
    ‪25 min drive‬
  • Place, Arenal Adventure World
    ‪29 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪40 min drive‬

Room options

View all photos for Superior Triple Room, Garden View

Premium bedding, down duvets, free WiFi

Superior Triple Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Quadruple Room, 2 Queen Beds, Garden View

Superior Quadruple Room, 2 Queen Beds, Garden View | Premium bedding, down duvets, free WiFi

Superior Quadruple Room, 2 Queen Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 King Bed, Garden View

Superior Double Room, 1 King Bed, Garden View | Premium bedding, down duvets, free WiFi

Superior Double Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Arenal Palms Hot Springs

Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a library, tour/ticket assistance and a garden are on-site. Housekeeping is available on request.
Arenal Palms Hot Springs offers 8 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Arenal Palms Hot Springs, you'll be close to La Altura Viewpoint. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, library and a communal living room
  • 10 minutes by car from La Altura Viewpoint and 13 minutes from Arenal Adventure World
  • Airport shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and tour/ticket assistance are also featured at Arenal Palms Hot Springs.

This 3-star Peñas Blancas hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Communal living room
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arenal Palms Hot Springs

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 180 (one-way), (from 10 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Arenal Palms Hot Springs offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Arenal Palms Hot Springs Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

5.0/10

Staff & service

5.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Cheryl, Coquitlam

Disliked: Amenities, property conditions & facilities
If you were only staying for one or two nights in Chachagua, then this motel might suit you fine, please be highly aware of their nonrefundable policy. I made the mistake of booking this hotel for two weeks so that I had a homebase for my entire stay in Costa Rica. When I realize that I was not very happy staying there, I was unable to cancel or get refunded for my unused nights.
Stayed 13 nights in Apr 2026

6/10 Okay

Enrique, Miami

Liked: Cleanliness
Disliked: Amenities
Stayed 4 nights in Mar 2026

4/10 Poor

Giamna

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself is pretty good. Room was clean and organized but, upon arrival only a lady which you can tell is the housekeeper gave us our rooms. I rented 2! On reception there was nobody for a long time. I wanted to ask about the tours. The man at the reception that showed up after said he had not clue about the tours. The shower got flooded, couple of times I had to shower with cold water because the hot water was gone. Poor information. At night there I nobody at reception so if anything happens you are on your own. Location suck! Poor food choices and transportation. Most of the people rented cars which I was not comfortable doing. 2 nights in and I left to another hotel and owner refused to give any money back. I wouldn’t recommend it.
Stayed 4 nights in Mar 2026

6/10 Okay

Freddy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Primero, no tener parqueo dentro de la propiedad no es algo deseable. El aire acondicionado funciona al máximo o no funciona, no hay cable de televisión y la comunicación muy pobre.
Stayed 1 night in Mar 2026

8/10 Good

Eduardo A.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien servicio y atención al cliente, la habitación en excelentes condiciones, muy aseada y con todos los servicios disponibles. Lo único que mejoraría es en relación al parqueo, podrían acondicionar el area interna para poder ofrecer algunos espacios de parqueo para quienes vengan en su propio automóvil.
Stayed 1 night in Feb 2026