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The Queens Hotel

3.0 star property

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Twin Room, Sea View | View from room
Free daily full breakfast
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
The Promenade, Penzance, England, TR18 4HG
  • Penzance Beach
    ‪2 min walk‬
  • Penzance Ferry Terminal
    ‪8 min walk‬
  • St. Michael's Mount
  • Penzance (PZE-Penzance Heliport)
    ‪3 min drive‬

Room options

View all photos for Standard Double Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View

Single Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

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About this property

The Queens Hotel

Hotel in Penzance with free breakfast and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Queens Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Queens Hotel. During your stay, you're just a quick walk from Penzance Promenade. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • 7 minutes by car from St. Michael's Mount and 15 minutes from Minack Theatre
  • Cats and dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Penzance hotel.

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 22 December and 29 January.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 635 reviews
Rating 8 - Good. 238 out of 635 reviews
Rating 6 - Okay. 109 out of 635 reviews
Rating 4 - Poor. 38 out of 635 reviews
Rating 2 - Terrible. 9 out of 635 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Stayed 2 nights in Jun 2025

10/10 Excellent

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejog stopover

Lovely hotel right on the seafront. Great breakfast too.
Stayed 1 night in Jun 2025

10/10 Excellent

Dhruvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so helpful with bus routes, travel advice. Breakfast was great. My room was beautiful.
Stayed 5 nights in May 2025

6/10 Okay

David

Stayed 6 nights in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, good food, pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a free upgrade to a seaview room which was lovely (apart from the unfortunate seagull poo down the middle of the window - a hazard of being right on the seafront). The room was light and airy, nicely decorated and fairly modern compared with the little corridor which was in the middle of being worked on. Great views over the promenade, and it was pretty quiet compared to some seaside towns we've stayed in. Breakfast was a bit disappointing. Cold buffet had plenty of cereals, juices, yoghurt and fruit, but no pastries. Hot food was via order. Full english - my teen wasn't impressed with the bacon, sausage or mushrooms. He had a slice of toast delivered with mould on but that was replaced with no issues. There were a lot of hot specials choices. My smashed avocado was ok - the poached eggs were perfectly cooked, but the toast was burnt. On other days we stuck with the american pancakes with berries and maple syrup which were delicious, and scrambled eggs on toast - tasty granary bread, and the eggs were really nice. Spot on for eggs of any type. Staff were all friendly and helpful, and front reception desk service was always fast. We paid for ultra fast broadband, but struggled to connect, then dropped out a lot. Speed test was only 4-5 mpbs. Don't bother paying for it, basic wifi was usable. Shower was cold - couldn't get it to warm up. But thankfully 3rd morning was warm. Lovely stay overall, and we'd stay again as the location was brilliant with free parking
Lovely staircase and historic features
twin room sea view
twin room bathroom
sea view from twin room
Stayed 3 nights in May 2025

8/10 Good

Debra

Liked: Amenities
An old fashioned beach side hotel with wonderful views and a decent dining room. It’s a little aged but still charming.
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated old building with lovely view of the sea from the dining room. Very close to the Promenade. Excellent food in the restaurant. Wonderful hairdresser and massage therapist businesses located in building. Friendly very helpful staff. Dog friendly. I had a wonderful relaxing time there and will return.
Stayed 5 nights in May 2025

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the dining area!
Stayed 2 nights in May 2025

10/10 Excellent

James C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff!!!
Stayed 3 nights in May 2025

6/10 Okay

Freda

Liked the site with its view of the sea.
Stayed 7 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful reception staff. Really went above and beyond. Wait staff pleasant. Meals excellent. Varied menu options. Room very comfortable. Hotel well situated. No complaints.
Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hot noisy but friendly

The room was boiling hot no way to control the temperature, you could hear everyone’s movements so it’s a noisy hotel but staff were friendly and welcoming
Stayed 2 nights in Apr 2025

8/10 Good

Adam

Business traveller
Liked: Staff & service, amenities
Staff were very friendly. Bedroom had some damage on the wall and some dust on the ceiling, but bedding smelled fresh and bathroom was clean and warm. Had a Philly cheese sandwich, a bit disappointed with it but dessert was very good (coconut pannacota)
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
The service was very slow most of the time . The staff are young and friendly. The decor in the bedroom is tired along with the furniture. Windows quite draughty . Downstairs is impressive and modern .
Stayed 7 nights in Apr 2025

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is clean but it all needs updating. The rooms are big but a mis match of furniture, and two uncomfortable and grubby tub chairs. The bathroom was huge but very neglected. It could have a huge walk in shower instead of a bath tub. The breakfast buffet was very limited, no pastries or crumpets. Not even a selection of milks. No fresh fruit. The cooked breakfast was nice. The staff were all friendly. Wouldn’t stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, clean and spacious. Friendly and attentive staff.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
Acceptable for the price. Some staff were lovely but the server at breakfast was particularly blasé and cantankerous.
Stayed 2 nights in Mar 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced.
Stayed 1 night in Mar 2025