The Queens Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Queens Hotel

Enjoy breathtaking sea views from the comfort of your room, featuring a large bed and stylish seating area.
Enjoy a meal with a view of the coastline from this dining area.
Enjoy a seaside dining experience with a view of the ocean from this elegant table setting.
Enjoy a serene sea view from this room's large window, featuring a single chair and small table.
Enjoy a meal with a view of the coastline from this dining area, featuring a table set with a plate, cup, and vase with flowers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
The Promenade, Penzance, England, TR18 4HG
  • Penzance Beach
    ‪2 min walk‬
  • Penzance Ferry Terminal
    ‪8 min walk‬
  • St. Michael's Mount
  • Penzance (PZE-Penzance Heliport)
    ‪3 min drive‬

Room options

Standard Double Room, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

Single Room, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room, Bathtub

  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room, Bathtub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

The Queens Hotel

Hotel in Penzance with free breakfast and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Queens Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Queens Hotel. During your stay, you're just a quick walk from Penzance Promenade. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 7 minutes by car from St. Michael's Mount and 15 minutes from Minack Theatre
  • Cats and dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Penzance hotel.

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 22 December and 29 January.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 232 out of 614 reviews
Rating 8 - Good. 232 out of 614 reviews
Rating 6 - Okay. 105 out of 614 reviews
Rating 4 - Poor. 37 out of 614 reviews
Rating 2 - Terrible. 8 out of 614 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Adam

Business traveller
Liked: Staff & service, amenities
Staff were very friendly. Bedroom had some damage on the wall and some dust on the ceiling, but bedding smelled fresh and bathroom was clean and warm. Had a Philly cheese sandwich, a bit disappointed with it but dessert was very good (coconut pannacota)
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
The service was very slow most of the time . The staff are young and friendly. The decor in the bedroom is tired along with the furniture. Windows quite draughty . Downstairs is impressive and modern .
Stayed 7 nights in Apr 2025

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is clean but it all needs updating. The rooms are big but a mis match of furniture, and two uncomfortable and grubby tub chairs. The bathroom was huge but very neglected. It could have a huge walk in shower instead of a bath tub. The breakfast buffet was very limited, no pastries or crumpets. Not even a selection of milks. No fresh fruit. The cooked breakfast was nice. The staff were all friendly. Wouldn’t stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, clean and spacious. Friendly and attentive staff.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
Acceptable for the price. Some staff were lovely but the server at breakfast was particularly blasé and cantankerous.
Stayed 2 nights in Mar 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced.
Stayed 1 night in Mar 2025

8/10 Good

Jesse

Business traveller
Liked: Staff & service

Great staff

Many thanks to all the staff. They have been truly wonderful and I expect to return before too long anon.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Location. Well Staffed. Friendly & Attentive. Wonderful Food. Especially the Breakfast. Fine Room. Everything i Needed. Will Return. When Back in Cornwall.
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John step

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort

Stop over.

Stop over very comfortable and clean very good breakfast.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Just a nice old hotel with excellent views
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service
The hotel shows its age; although, that is part of the local attraction and charm. Restaurant service was excellent, in particular. Front desk staff were very welcoming and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny

Liked: Staff & service, property conditions & facilities
Perfectly situated within east walking distance of town centre, sea front and other facilities. Staff very friendly and helpful in lots of different ways, breakfast very good indeed (lots of choice) and rates very reasonable. I booked because Premier Inn full but next time I would have this as first choice.
Stayed 6 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
All gooy
Stayed 1 night in Oct 2024

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 1 night in Sep 2024

6/10 Okay

Claire

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thura

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Too pricey for the condition of the room and amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to lay my head en route from the Scillies, especially because the ferry had to run late because of poor weather. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Harry

Travelled with partner
Position on sea front and convenient for ferry. Looked grand but dated, small and tired behind
Stayed 2 nights in Sep 2024