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The Milestone Hotel, Peterborough (Cambridgeshire), Sure Collection by Best Western

3.0 star property

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Photo gallery for The Milestone Hotel, Peterborough (Cambridgeshire), Sure Collection by Best Western

Bar (on property)
Iron/ironing board, free WiFi, bed sheets
Reception
Classic Room, 2 Single Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Norman Cross Jct 16, A1(M), Peterborough, England, PE7 3TB
  • Place, Bushfield Leisure Centre
    ‪4 min drive‬
  • Place, Elton Hall & Gardens
    ‪8 min drive‬
  • Place, East of England Showground
    ‪9 min drive‬
  • Airport, Cambridge (CBG)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, Multiple Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Exterior
Holiday Inn Express Peterborough by IHG
Peterborough
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,002 reviews
The price is €70
includes taxes & fees
1 May - 2 May
Holiday Inn Express Peterborough by IHG

About this property

The Milestone Hotel, Peterborough (Cambridgeshire), Sure Collection by Best Western

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room and a 24-hour front desk are on-site. Change of towels is available on request
The Milestone Hotel, Peterborough (Cambridgeshire), Sure Collection by Best Western offers 99 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Milestone Hotel, Peterborough (Cambridgeshire), Sure Collection by Best Western. During your stay, you'll be close to Bushfield Leisure Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a meeting room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Bushfield Leisure Centre and 7 minutes from Nene Valley Railway - Overton Station
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Parking is available for a fee.

This 3-star Peterborough hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:30 AM.
The Milestone Hotel, Peterborough (Cambridgeshire), Sure Collection by Best Western has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 4.50 per night)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Desk chair
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11 for adults and from GBP 6 for children
  • Self-parking fee: GBP 4.50 per night
  • Late check-in fee: GBP 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14687339
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Millennium Peterborough Hotel
The Milestone Peterborough Hotel
The Milestone Peterborough Hotel Sure Collection by BW
Milestone Peterborough Hotel A1M Sure Hotel Collection
Milestone Peterborough Hotel A1M, Sure Hotel Collection Hotel

The Milestone Hotel, Peterborough (Cambridgeshire), Sure Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 242 reviews
Rating 8 - Good. 75 out of 242 reviews
Rating 6 - Okay. 36 out of 242 reviews
Rating 4 - Poor. 14 out of 242 reviews
Rating 2 - Terrible. 20 out of 242 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and nice and welcoming staff
Stayed 1 night in Jan 2026

8/10 Good

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good, clean room, helpful staff, good price.
Stayed 1 night in Jan 2026

8/10 Good

Clifford

Stayed 2 nights in Jan 2026

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service
Booked this hotel for 19th November 25, I got to the hotel around 10:30pm at night to find no electricity was on in the hotel, no lights or heating was available in the rooms. The reception area was in utter meltdown due to people trying to find alternative hotels as the reception desk could not help nor assist, I gave them my details as I wanted a full refund didn't want to sleep in a freezing dark hotel room. After various calls and again yesterday 17/12/2025 at 2:40pm I am still waiting for a full refund. The management and customer care at this hotel is shocking !! Not electric !!!
Stayed 1 night in Nov 2025

6/10 Okay

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

barry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , returned many times to enjoy the good food, comfy bed and hot shower. Everything you need for a good nights rest.
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Nov 2025

2/10 Terrible

Stephany

Disliked: Amenities
no heating and was freezeing and now have a cold and unwell.......
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Only issue was that I was put into a disabled room, which was large but the sink was low (splashed over trousers) and the shower head only came to around chest height, so not ideal for someone that is not disabled.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

barry

Stayed 1 night in Nov 2025

8/10 Good

Tosin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The daily tidying up was great. Always came back to a clean room.
Stayed 4 nights in Oct 2025

4/10 Poor

Sandra

Disliked: Property conditions & facilities
I had prebooked an early checking, requested a fruit platter and a breakfast. On arrival i was immediatley told that i could not check in as it was too early. I informed the staff i had prebooked an early check in and showed my booking. There was also confusion about the fruit platter. I was told i could come to reception and get it when i wanted it. As i had just driven for 5 hours i requested it immediatley. My total bill came to £124.50 with an extra £10 for an upgrade. The manager repeatedly told me there was free breakfast. But there was £10 charge for breakfast. My fruit platter arrived as a bowl of fruit salad. Not the best to keep in a room with no fridge. The hotel although clean was tired. I would not stay here again
This was a fruit platter
Stayed 1 night in Nov 2025

10/10 Excellent

brendan

Stayed 3 nights in Oct 2025

8/10 Good

Wesley

Stayed 1 night in Oct 2025

6/10 Okay

Steve

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Imran

Business traveller
Room was very clean
Stayed 3 nights in Oct 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unprofessional, food appalling fish and chips £16.00 frozen fish like the cheap variety from the supermarket and no hot water
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night, decent sized room, breakfast was overpriced for the quality
Stayed 1 night in Oct 2025

8/10 Good

anthony

Stayed 1 night in Oct 2025

6/10 Okay

Tom

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic, old, had to change room due to strong smell of cigarettes. Guess what, the next one wasn't much better.
Stayed 2 nights in Oct 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel provided good value for money. I think it was previously a premier inn and before that a holiday inn express as the bathroom was in that style. It could do with some TLC but that is linked with the price. You have to pay around £5 per night for parking
Stayed 1 night in Oct 2025

8/10 Good

Sazed

Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Stayed 2 nights in Sep 2025