Kastel Petrópolis

3.0 star property

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Photo gallery for Kastel Petrópolis

Property entrance
Indoor pool
Reception
Laptop workspace, free WiFi, bed sheets
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rua Marechal Deodoro 153, Petrópolis, RJ, 25620-150
  • Place, Imperial Museum
    ‪8 min walk‬
  • Place, Cathedral of Saint Peter of Alcantara
    ‪11 min walk‬
  • Place, Crystal Palace
    ‪16 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪54 min drive‬

Room options

Comfort Room

9.6 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Triple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Presidential Studio Suite

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

8.6 out of 10
Excellent
(10 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Studio Suite

  • 75 sq m
  • Sleeps 6
  • 3 Double Beds

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Kastel Petrópolis

Hotel in Petrópolis with free breakfast and 24-hour front desk
An indoor pool, a restaurant and valet parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Kastel Petrópolis offers 60 air-conditioned accommodations, with a hairdryer. Accommodation at this 3-star hotel has kitchens with fridges, stovetops and microwaves. Bathrooms include a shower with a rainfall showerhead.

This Petrópolis hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Kastel Petrópolis. During your stay, you're just a quick walk from Vale do Paraíba. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Japanese cuisine while dining at Soba- Culinária Japonesa
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Vale do Paraíba and 5 minutes on foot from Piabanha River
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Kastel Petrópolis also features an indoor pool and a lift. For a fee, parking is available.

This 3-star Petrópolis hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Soba- Culinária Japonesa – This restaurant specialises in Japanese cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 25 per night)
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Soba- Culinária Japonesa

Things to do

  • Indoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Dining table
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Kastel Petrópolis Hotel
Kastel Petrópolis Petrópolis
Kastel Petrópolis Hotel Petrópolis

Kastel Petrópolis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 271 out of 396 reviews
Rating 8 - Good. 76 out of 396 reviews
Rating 6 - Okay. 31 out of 396 reviews
Rating 4 - Poor. 10 out of 396 reviews
Rating 2 - Terrible. 8 out of 396 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rogerio, Newmarket

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 11 nights in Jul 2025

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Convenient location and super nice staff
Stayed 2 nights in Jul 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff and beautiful area. No gym, but I would p
Stayed 2 nights in May 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this modern hotel in the city center with all the modern amenities and furniture. The room was very spacious and comfortable. The breakfast was convenient and generous. We also appreciated it’s location as it was walking distance to all of the attractions we wanted to visit in Petropolis. I would suggest to request a room in the upper floors or a room facing away from the street due to some noise from the traffic. We would definitely recommend staying here.
Stayed 2 nights in Nov 2024

8/10 Good

PRISCILA ABREU

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel, conveniente, perto de tudo, o restaurante dentro do hotel ofereceu um cardapio variado e a comida estava gostosa. Eramos 3 pessoas no quarto e o café da manhã estava incluido mas não foi suficiente para os 3.
Stayed 4 nights in Oct 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice, modern, and comfortable hotel within walking distance to restaurants and attractions. Spacious room with separate bedroom and kitchen. Breakfast served at time requested. Small indoor pool always a good option for the kids. Convenient valet parking on-site for about $5 US per day. Only downside was city noises (alarms, cars, etc.) outside window pretty much all night long. Next time I will try a room on higher floor facing away from the street.
Stayed 3 nights in Aug 2024

8/10 Good

richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is wonderful. Only problem is that Expedia says the presidential suite has 2 bathrooms. It only has one. It was an inconvenience
Stayed 2 nights in Aug 2024

10/10 Excellent

janaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Amandeep

Business traveller
Liked: Cleanliness, property conditions & facilities

Great location, new

Good location, big rooms, noisy on 1st floor with parking garage bell ringing all night, the valcony facing the street has road noise and the light from outside hallway comes under the door where the bed faces directly. Ive stayed before in the larger rooms on higher floor where this isnt an issue. Breakfast to the room is a nice touch but clearlt prepared a few hours earlier so loses its freshness.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hunter

Stayed 2 nights in Oct 2023

8/10 Good

yasmine

Clara e Isabela, o rapaz da manutenção e o rapaz que estaciona o carro são muito profissionais. O gerente também muito profissional. O café da manhã não é bom. Tive que pagar para estacionar o carro!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

FERNANDA

Stayed 2 nights in Oct 2025

10/10 Excellent

Diógenes

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
O hotel é novo, estrutura muito boa. Acomodações amplas, camas confortáveis e a cozinha é um diferencial muito positivo. A mesma apresenta diversos aparelhos e o hotel deixa uma cestinha com açúcar, adoçantes, chás e pó de café. O carro fica no estacionamento do hotel e o manobrista fica responsável por levar e trazer até a portaria. Importante deixar claro que é cobrado uma taxa que a meu ver não onera em nada a estadia. Quanto a equipe do hotel, todos foram muitos simpáticos e solícitos quando necessário. Os pontos mais positivos são, piscina aquecida na cobertura e a localização para quem vai visitar o centro histórico. Fora que fica ao lado do shopping. A experiência foi muito positiva. Parabéns. Voltarei com certeza.
Stayed 3 nights in Oct 2025

10/10 Excellent

fabiana

Stayed 1 night in Oct 2025

10/10 Excellent

Luiz Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local, limpo agradável, bonito e confortável, café da manhã bem completo, cortesias nos quartos chás e café à vontade, amei super recomendo ❤️👏
Stayed 1 night in Oct 2025

10/10 Excellent

christian

Stayed 1 night in Oct 2025

8/10 Good

Lívia

Stayed 1 night in Sep 2025

10/10 Excellent

Geuelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos muito bem recebidos, equipe muito atenciosa e pronta pra ajudar, o café da amanhã estava maravilhoso. o hotel em si é impecável.
Stayed 1 night in Sep 2025

8/10 Good

CLEIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto excelente, muito espaço, cama muito confortável, microondas, refrigerador e cooktop. Funcionários extremamente educados e atenciosos. O hotel é bem no Centro, colado à rua Teresa. O ponto negativo é que o café da manhã é um combo que temos que escolher no chek-in entre três opções.
Stayed 1 night in Sep 2025

8/10 Good

Rodrigo Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

O hotel é alternativo no café da manhã, não existe um salao para este servico, ele é levado no quarto e sem muita variedade.
Stayed 3 nights in Sep 2025

4/10 Poor

ADNIR S

Business traveller
Disliked: Property conditions & facilities
Café da manhã deixou muito a desejar, na foto parecia muito bem apresentado, mas na realidade totalmente fora do que fora apresentado além do café frio, ovos frio, um talher para mexer o café. Saímos para tomar café na rua . Se precisar falar com a recepção é ridículo. Sistema retrogrado. Se ocorrer algo de urgência no quarto depender de ficar dialogando pelo WhatsApp. Não aconselho esse hotel para pessoas idosas , se todo instante para falar com a recepção ou restaurante precisar depender de WhatsApp. Me senti enganada Pagar e não ter recebido o serviço oferecido. Lamentável. Além de verificar a quantidade de reclamações na mídia do referido hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Tianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, piscina aquecida e café servido no quarto.
Stayed 1 night in Aug 2025

10/10 Excellent

claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gentileza

Foi maravilhoso porem preciso de mais um espelho no quarto.
Stayed 2 nights in Sep 2025