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Sheraton Philadelphia University City Hotel

3.5 star property

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Photo gallery for Sheraton Philadelphia University City Hotel

Breakfast, lunch and dinner served
Reception
Suite, 1 King Bed with Sofa bed, Corner | Living area | 37-inch flat-screen TV with cable channels, TV, pay films
Exterior
Suite, 1 King Bed with Sofa bed, Corner | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3549 Chestnut St., Philadelphia, PA, 19104
  • Place, University of Pennsylvania
    ‪1 min walk‬
  • Place, Drexel University
    ‪2 min walk‬
  • Place, Children's Hospital of Philadelphia
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Philadelphia University City Hotel

Hotel with a restaurant, 3-minute walk to Drexel University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Sheraton Philadelphia University City Hotel offers 332 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Philadelphia University City Hotel. During your stay, you're just a quick walk from Drexel University. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Just a 3-minute walk from Drexel University and 11 minutes on foot from Children's Hospital of Philadelphia
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Philadelphia University City Hotel. Parking is available for a fee.

This 3.5-star Philadelphia hotel is smoke free.

Sang Kee Noodle House – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 August 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 808699
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Aamna

Disliked: Amenities, property conditions & facilities
The hotel was under renovation and no amenities were available - I was not informed prior to booking the room which was at a premium rate as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went there for a medical procedure close by. Very helpful and condiderate.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
newly renovated
Stayed 1 night in Oct 2025

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were only overnite
Stayed 1 night in Sep 2025

10/10 Excellent

Anjali

Stayed 1 night in Sep 2025

6/10 Okay

Azadeh

Stayed 1 night in Sep 2025

10/10 Excellent

Ofere

Stayed 1 night in Sep 2025

8/10 Good

Christine, McLean

Liked: Staff & service

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have been more disappointed with the rooms. I had two rooms reserved both had stains all over the walls giving an overall dirty appearance. My room had part of the ceiling hanging down. The Tv is so small looked like an iPhone hanging on the wall. Hotel is under construction which I was informed after booking. Some noise and mess could and would have been expected. Constant jack hammering producing over 90 dbs of noise is not safe or acceptable.i was receiving loud noise warnings from my Apple Watch. I asked to switch rooms and was asked to wait 3 hours to see what became available. I book 100’s of rooms every year for myself and my employees, we will never step on a Sheraton property again. By far be the worst hotel experience I have had in a long time.
Stayed 2 nights in Sep 2025

4/10 Poor

Chantal

Stayed 2 nights in Aug 2025

8/10 Good

HAIHUA

Stayed 1 night in Aug 2025

4/10 Poor

Xinlan, Louisville

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked club level room, but no snack or water other than breakfast time!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay at this hotel its under construction. Nose all day and night! and the staff is nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel, it’s under construction and the nose is all day and night. The staff is nasty
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Staff & service, amenities, property conditions & facilities
The hotel has construction going on and the nose is all night and day. Warning do stay at this hotel and the staff are nasty
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant, no morning coffee, no cold water when I went to get in the shower, but staff remedied this issue quickly. Key card never worked for the parking garage. Staff was gracious, major construction going on in the building. Room smelled very musty.
Stayed 1 night in Aug 2025

4/10 Poor

jeffrey

Disliked: Staff & service, property conditions & facilities
RUNDOWN DIRTY
Stayed 1 night in Aug 2025

2/10 Terrible

haibin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Justine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had a one night stay at the hotel they put us on the eighth floor when they had construction going on on the seventh floor. Evidently doing a total remodeling We were woken at 7 AM by scratching noises and then at nine the jackhammer went off.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

2/10 Terrible

Gavin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They are doing a refurbishment while keeping the hotel open. This means LOUD drill during the day and ALSO loud noise at night.
Stayed 1 night in Aug 2025

2/10 Terrible

Rovie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

dan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at late night and fire alarm went off in the middle of the night for every single night we stayed.
Stayed 2 nights in Jul 2025