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Best Western Plus Gilbert/Mesa

2.5 star property

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Lobby
Meeting facility
Premium bedding, desk, blackout curtains, iron/ironing board
Food and drink
Combined shower/bathtub, designer toiletries, hair dryer, towels

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
1563 S Gilbert Rd, Mesa, AZ, 85204
  • Golfland Sunsplash
    ‪3 min drive‬
  • Mesa Arts Center
    ‪7 min drive‬
  • Mesa Amphitheatre
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SureStay Plus by Best Western Mesa Superstition Springs

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, (1516)
The price is €67
for 1 room
includes taxes & fees
9 Aug - 10 Aug
SureStay Plus by Best Western Mesa Superstition Springs

About this property

Best Western Plus Gilbert/Mesa

Timezone: America/Phoenix Set in a prime location of Mesa (AZ), Best Western PLUS Mesa puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, car park are just some of the facilities on offer. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like non smoking rooms, air conditioning, wake-up service, desk, alarm clock. Entertain the hotel's recreational facilities, including hot tub, fitness center, outdoor pool. Best Western PLUS Mesa combines warm hospitality with a lovely ambiance to make your stay in Mesa (AZ) unforgettable. West Mesa
During your stay at Best Western Plus Gilbert/Mesa, you'll be close to Hale Centre Theatre. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free Motorhome/coach/lorry parking
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 12 minutes by car from Arizona State University and 12 minutes from Arizona Mills Mall
Best Western Plus Gilbert/Mesa offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 480 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Gilbert/Mesa. For a fee, parking is available.

This Mesa hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 480 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jaffotel
Jaffotel Hotel
Jaffotel Mesa
Jaffotel Mesa Hotel
Best Western Plus Mesa Hotel
Best Western Plus Mesa
Hampton Inn Phoenix/Mesa Hotel Mesa
Hampton Inn Mesa
The Jaffotel Mesa Hotel
Best Western Plus Mesa Mesa
Best Western Plus Mesa Hotel
Best Western Plus Mesa Hotel Mesa

Best Western Plus Gilbert/Mesa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 999 reviews
Rating 8 - Good. 328 out of 999 reviews
Rating 6 - Okay. 145 out of 999 reviews
Rating 4 - Poor. 94 out of 999 reviews
Rating 2 - Terrible. 71 out of 999 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Create staff. Had a late check in and they were very accommodating
Stayed 3 nights in Aug 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

Older but they’re remodeling. Our room wasn’t yet updated. Thin blanket so ask right away for extra if you want to be warm.
Stayed 1 night in Jul 2022

2/10 Terrible

Tory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and the female clerk was out side in a car........with someone....she was rude and no one else was here abandoned pool was green she left back to her car before we even got our luggage out the room is terrible tub filthly went to complain no one in hotel front desk anywhere we just went upstairs locked door leaving at first light..I want a refund have not slept
Stayed 1 night in Jul 2022

4/10 Poor

Isaac

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. I didn’t trust the check in staff. The pool was closed and I was told it had been closed for over a month. The website wasn’t updated. Hallways were dirty and shower had chips in it
Stayed 2 nights in Jun 2022

2/10 Terrible

chance

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool does not work. Druggy people hang around hotel.
Stayed 2 nights in May 2022

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was great. The staff is beyond pleasant, friendly and helpful. The pool was under renovations and it was clearly posted and that was fine. The bathroom was clean but the bathtub needs improvement.
Stayed 2 nights in May 2022

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was obnoxiously hot with air conditioning set point of 61; checked out after an 1 hour. Room smelled bad (421); shower hard to operate something wrong; sink faucet only had hot water. Aweful experiment. Also waited 20 minutes to check in
Stayed 1 night in May 2022

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Wings and bar next door had a shooting. If we hadn’t gotten delayed in getting backtothe hotel that evening we would’ve been walking through the parking lot when the shooting was going on. Sink faucet loose only a small stream of water would come out, no shower curtain—had to ask cleaning staff for one (they were helpful). Front desk clerk kept yawning whole time we were checking in even after we commented.
Stayed 2 nights in May 2022

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old. Our room #220 had a huge stain on the carpet and the air conditioner unit made so much noise it was hard to sleep. Also, the TV did not work someone had to come and fix it. We did not have a mirror in our room but my sister’s room did but her room did not have towels or TP. There were also paper signs on the elevator that the pool was under construction but the website did not mention this when we booked the rooms. The hotel is next to a restaurant and the outside parking lot is poorly kept.
Stayed 3 nights in May 2022

10/10 Excellent

Annemarie

Travelled with partner
Front desk was helpul and efficient. Everything was nice/ clean. They could use some new carpeting
Stayed 2 nights in May 2022

2/10 Terrible

Gyanendra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in a terrible condition. The carpet in the entire building is so old and dirty that if you walk bare feet, feet gets black dirt.
Stayed 2 nights in May 2022

6/10 Okay

Charlaine

Travelled with family
Stayed 2 nights in May 2022

8/10 Good

jeri

Travelled with family
Liked: Staff & service, amenities
The parking lot was well lit.
Stayed 2 nights in Apr 2022

8/10 Good

Gwendolin

Liked: Cleanliness, staff & service, room comfort

Doors dragging, walls sagging.

The walls around bathroom seem to be shifting inside and out. Doors dragging on the floor.
Stayed 1 night in Apr 2022

8/10 Good

Alyssa

Liked: Staff & service, amenities
Stayed 1 night in Apr 2022

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet
Stayed 1 night in Apr 2022

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff friendly. Breakfast bar very good.
Stayed 1 night in Apr 2022

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was convenient to the venue we were visiting, Antique Wedding house. It was right near freeway and didnt hear road noise from our room.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

disappointed

The staff were great, breakfast was good. As far as the room, the tub and bathroom floor was extremely slick, there was not a non slip matt for the tub. Our bathtub backed up when room next door used their tub. The hotel was so noisy we didn't get much sleep at all. Bed was comfortable and the room had fridge and microwave which is always nice.
Stayed 1 night in Apr 2022

8/10 Good

Richeanne

Travelled with family, Travelled with group
Liked: Staff & service, room comfort

Nothing fancy

Hotel is worn down. The bathtub and shower need to be renovated. The sink and mirror too high for my 7 year old to use. Microwave and fridge was good. Closet seemed iffy since the door automatically swung closed when opened and hidden behind the mirror of a door. I didn't want to forget anything inside it since it seems like it's just a mirror. The beds could use mattress upgrades to a pillow top. The carpets were grungy. The walls had touch up paint spots that were either a different color or the finish was wrong. We asked a couple weeks ahead to stay on the same floor as a teammate and they couldn't accommodate. Pool was cold, spa was broken and cold. We didn't try the breakfast. The staff was very helpful when we needed towels and a luggage valet.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The area felt safe and convenient. the room was clean and okay, but the beds weren't comfortable in my opinion. The service was great as well as the room service. The continental breakfast was delicious.
Stayed 2 nights in Apr 2022

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pleasant staff, but the room missed the mark.

Staff was very nice and pleasant. The room only had two towels, carpet was very stained and beds were not very comfortable. The sink didn’t have much pressure, and the shower drained slowly, the drain looked like it was full of gunk. YUCK! Also the ice makers weren’t working on two floors, then the other floors ran out of ice! The hot tub was also more of a cool tub. Warmer than the pool, but not by much.
Stayed 4 nights in Mar 2022

8/10 Good

Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for an overnite
Stayed 1 night in Mar 2022