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DoubleTree by Hilton Phoenix North

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix North

Restaurant
Restaurant
Premium bedding, down duvets, in-room safe, desk
Exterior
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Gym

Explore the area

View in a map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Castles N' Coasters
    ‪10 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

8.2 out of 10
Very good
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Patio

8.4 out of 10
Very good
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(66 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Patio

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(99 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Phoenix North

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DoubleTree by Hilton Phoenix North's great location gets high marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 1-minute drive from Castles N' Coasters and 6 minutes from Arizona State University-West Campus
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14004 square feet (1301 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Phoenix North. The hotel can provide concierge services and wedding services. Self parking is free. The property offers extended parking privileges.

This Phoenix hotel is smoke free.

DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 10 January 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 6 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 517 out of 1113 reviews
Rating 8 - Good. 240 out of 1113 reviews
Rating 6 - Okay. 163 out of 1113 reviews
Rating 4 - Poor. 88 out of 1113 reviews
Rating 2 - Terrible. 105 out of 1113 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing the only thing is there was a lack of airflow in my room which made it a little hot. Other that that the staff and building was great
Stayed 1 night in Jun 2025

8/10 Good

Tiffani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Apr 2025

2/10 Terrible

Steve

Travelled with family
Disliked: Property conditions & facilities
The entire environment around the hotel was so terrible, homeless and sketchy people around in and out of hotel. We were about to leave as well early. Never again !!
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed under construction, did not see that when making reservations
Stayed 1 night in Jun 2025

8/10 Good

Nadeem

Stayed 3 nights in May 2025

8/10 Good

Francisco

Stayed 3 nights in May 2025

10/10 Excellent

Robert, Gillbert

Liked: Cleanliness, amenities, property conditions & facilities
All fine
Stayed 1 night in May 2025

10/10 Excellent

Kenric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was easy to find the location was great. 30 mins away from the State Farm Stadium. There’s fast food joints near by and a QT gas station. The room was really nice. The stand in shower was great and the mini fridge kept our drinks cool. The only downfall was the pool not being open. And also one great thing the on site security. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Stayed 1 night in May 2025

6/10 Okay

Vincent, Maricopa

Disliked: Amenities
I request a room with a king size bed and was placed in a room with double beds. There was no soap in the shower or lotion in the bathroom. The pocket door got stuck in between the walls.
Stayed 1 night in May 2025

10/10 Excellent

Erica

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Checked us in early for a small fee. We had a dr surgery appointment & wanted to check in before instead of after. They were very accomodating
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family

Stay was fine

Hotel had an odd damp smell and although coffee was provided we had to pay $5 for a bottle of water.
Stayed 2 nights in May 2025

10/10 Excellent

Jacob

Stayed 1 night in May 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our Roman was spacious and clean, but we were disappointed that the pool was down. The shower was nice, but there was no towel holder near the sink which made drying a hand towel difficult. The tv in the room was not facing the bed, which made watching difficult. Would have been better to have a Keurig coffee maker in the room. Disappointed that there was not a free breakfast, not even coffee in the lobby.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Robert, Gillbert

Liked: Amenities
One of the best in the area
Stayed 1 night in May 2025

2/10 Terrible

Kim

Business traveller
Disliked: Staff & service, property conditions & facilities
The rooms were so outdated, the carpet was old and filthy. This is not related to house keeping. It’s the overall up keep of the property. I was shocked Hilton has their name on it. Do not stay here.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel Chavez

Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant and overall a nice stay.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their pool is not in service - it is on the hotels.com website however it’s something you have to search for. We took our kids to the hotel to specifically swim. The staff was rude, and not helpful. There is no early check in, and the room smelled disgusting. I could not cancel the room due to it being out of the cancellation window.
Stayed 1 night in May 2025

4/10 Poor

Lina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Dirty
Stayed 1 night in Apr 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff nice. It was upsetting that the pool was closed.
Stayed 3 nights in May 2025

8/10 Good

Esdic

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025