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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Lobby
Fitness facility
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

King Studio

  • Sleeps 3

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.6 out of 10
Exceptional
(92 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Bathtub (Mobility)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Coffee/tea maker, dining tables

Studio, 2 Queen Beds (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio With 2 Queen Beds And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 5

Studio with 2 Queen Beds

  • Sleeps 5

One-Bedroom King Suite

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 3

Studio With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 3

Studio with Two Queen Beds-Hearing Accessible

  • Sleeps 5

Suite with 1 King Bed, Roll-in Shower - Mobility/Hearing Accessible

  • Sleeps 4

King Studio With City View

  • Sleeps 3

2 Queen Beds Studio Stadium View

  • Sleeps 5

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Exterior
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About this property

Home2 Suites by Hilton Phoenix Downtown

A 24-hour fitness centre, a bar/lounge and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a 24-hour front desk are on-site. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Phoenix Downtown. During your stay, you're just a quick walk from Chase Field. Free breakfast, free WiFi in public areas and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Steps from Mortgage Matchup Center and 4 minutes on foot from Chase Field
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness centre, coffee/tea in common area, and a front desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 46 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 46.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 969 out of 1338 reviews
Rating 8 - Good. 211 out of 1338 reviews
Rating 6 - Okay. 85 out of 1338 reviews
Rating 4 - Poor. 29 out of 1338 reviews
Rating 2 - Terrible. 44 out of 1338 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Keely

Stayed 1 night in Jan 2026

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location and clean rooms with good breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Cynthia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean, although there were not enough towels for the 4 people staying in the room. That was easily corrected at the front desk. Staff was very friendly. We were surprised that there wasn't a safe in the room. Only real issue was the shower curtain was too short for the shower stream. After a water issue the first morning, we redirected the shower flow towards the wall. The bathtub spout is also very loose.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rey

Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous
Stayed 1 night in Jan 2026

8/10 Good

Tammy Ann

The room was clean and nice. Small details such as running out of shampoo and no wash cloths prevented 5 stars.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kenji

Stayed 1 night in Jan 2026

10/10 Excellent

prashant

Stayed 2 nights in Jan 2026

10/10 Excellent

Ruvina

Stayed 1 night in Jan 2026

8/10 Good

Michelle, Concord

Travelled with family
Liked: Cleanliness
I do like the Home2 suites hotels - this one was great location! King suite was huge - only negative was the sofa bed mattress was so bad its unusable. we used cushions instead of mattress!
Stayed 1 night in Jan 2026

6/10 Okay

Christy

Stayed 2 nights in Dec 2025

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice locations
Stayed 4 nights in Dec 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jan 2026

10/10 Excellent

Holly, Albuquerque

Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities
Room was nice and clean,
Stayed 1 night in Jan 2026

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and clean room, plus location to Mortgage Centre
Stayed 2 nights in Jan 2026

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was clean and the room was spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

KEL

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk was great. The first room we were assigned had a broken AC unit and a big fan blowing so we asked to change rooms. The hotel was very full for a convention but they did switch us to another room without complaining. The rooms were clean and the beds were comfortable. The location is great. You can walk to multiple restaurants from there.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bhavesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location in downtown
Stayed 1 night in Dec 2025

8/10 Good

Melanie

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The valet service needs to be more organized.
Stayed 1 night in Dec 2025

10/10 Excellent

aaron

Stayed 2 nights in Dec 2025

8/10 Good

Evelyn

Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms was great.. front desk staff not so much. Not helpful .. it was like we were bothering her by asking her questions.
Stayed 2 nights in Dec 2025

6/10 Okay

Madelyn

Liked: Cleanliness, property conditions & facilities
They didn't clean our room during our three night stay. No new towels or extra toilet paper was provided. Someone placed a do not disturb sign on our door on our last day. We were given a handicapped room and insisted I requested it. Beware there is a $75 a night incidental charge. The location is outstanding.
Stayed 3 nights in Dec 2025