Hyatt Place Phoenix -North

3.0 star property

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Photo gallery for Hyatt Place Phoenix -North

Stunning hotel exterior with a central entrance and modern design.
Enjoy a convenient breakfast in this well-equipped kitchen with a coffee machine and TV.
Relax by the rectangular pool surrounded by lounge chairs and lush greenery.
Relax in this stylish room with a flat-screen TV, comfortable sofa, and a small bench.
Relax in a stylish room with a large bed, sofa, and desk, featuring a painting and a window with curtains.

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Metrocenter
    ‪17 min walk‬
  • Castles N' Coasters
    ‪19 min walk‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

7.2 out of 10
Good
(100 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(10 reviews)
  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 2 Double Beds

7.2 out of 10
Good
(62 reviews)
  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Phoenix -North

Hotel in Phoenix with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Hyatt Place Phoenix -North gets good marks from our customers. During your stay, you'll be within walking distance of Castles N' Coasters. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the clean guestrooms
  • 10 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Phoenix -North offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Phoenix -North. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from 10 March 2025 to 10 September 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 374 out of 1014 reviews
Rating 8 - Good. 178 out of 1014 reviews
Rating 6 - Okay. 155 out of 1014 reviews
Rating 4 - Poor. 133 out of 1014 reviews
Rating 2 - Terrible. 174 out of 1014 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Pam A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
That property was filthy. Needs to be upgraded. The sink in the bathroom did not drain, it took forever for the shower to get hot water, that carpets were stained and dirty. The cabinet in the hall way was so dusty that we wrote “ please wash me” in the top of it.
Stayed 1 night in Apr 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, amenities, property conditions & facilities
We had no hot water, our towels were not washed and were covered in hair. We were moved to a different room and water in that room was barely warm. No compensation and no contaxt with management has happened at thjs time.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was absolutely amazing. I interacted with at least 5 staff memmbers and they were all very friendly and professional. The room itself was another story. The carpet was stained and ripped, the sink was very slow to drain. The main light switch was busted. The light above the wet bar did not work. Some of the outlets did not work either. The couch looked raggy and old. Thr pullout couch matress might as well not have been there. Probably one of the worst rooms I have ever stayed in. And it is sad, because like I said at the beginning, the staff were so nice and friendly.
Stayed 4 nights in Apr 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

No water each day from 10-2. Room had a smell right when you entered the room. No hot water for 3 people. Breakfast in the morning was under cooked and poor quality! Not a fan!
Stayed 3 nights in Apr 2025

8/10 Good

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, however there were only 2 towels, one cup for hot beverages. That didn't matter because the coffee maker didn't work!
Stayed 1 night in Apr 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

YAMALL

Stayed 1 night in Apr 2025

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Property conditions & facilities
They do have a decent breakfast the workers are super nice Stay wasn’t bad the bathroom did have some black mold and the light didn’t work in there either but other then that I enjoyed my stay
Stayed 9 nights in Apr 2025

6/10 Okay

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
They turned water off at 10:30 am and did not communicate that with guests
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Filomeno

Stayed 1 night in Apr 2025

4/10 Poor

Diana

Travelled with partner
Disliked: Amenities
We did not know that the Hyatt Place was under renovations and were in town for a wedding. This place is in really bad shape. Stains on all carpets, maid service only 1 out of 4 days, and likely should not be open until renovations are complete. Staff was nice enough though and it’s of no fault of theirs.
Stayed 4 nights in Apr 2025

10/10 Excellent

yamaliel

Stayed 3 nights in Apr 2025

6/10 Okay

Armando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many issues whith this place. The bathtub mixer was broken and shower water was boiling. The room was facing the highway and windows have no soundproof system in any form, so it’s like you’re sleeping right at the side of it. The carpet has huge stains all over, among some other inconveniences . A good place if you’re on a budget, but you should avoid it if you want a good sleep and stay in general.
Stayed 1 night in Apr 2025

4/10 Poor

Mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in the shower Terrible water pressure The water was luke warm Some of the lights in the room didn’t work
Stayed 2 nights in Apr 2025

6/10 Okay

Maritza

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk employees had great customer service but the room was old, outdated, the carpet was full of stains and so was the sofa. The wall also had stains on them. The bed and the sheets were clean, the tub and the toilet were clean. The sink faucet was broken. This hotel needs to update the rooms.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service
Disliked: Amenities
Location was easy to get to from freeway, staff was helpful and apologized for state of hotel during renovations.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient near restaurants
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I liked the layout of the room
Stayed 1 night in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Solomon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Terry

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
Very nice staff. I was given a quiet room. Bed and pillows were comfortable. There were some maintenance issues to be fixed during upcoming remodel. Good price.
Stayed 1 night in Apr 2025

8/10 Good

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Everyone that worked there was very nice. The room was nice with 2 twin beds and a sofa living room area, mini fridge and sink. No microwave. I didnt see any stores within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Wei

Stayed 1 night in Apr 2025