Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property

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Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Bar (on property)
Terrace/patio
Lunch, dinner, brunch served; al fresco dining
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Parking available
  • Bar

Explore the area

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2 East Jefferson, Phoenix, AZ, 85004
  • PHX Arena
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪3 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Presidential Suite, 1 King Bed

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed (Arena)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential)

9.4 out of 10
Exceptional
(48 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Roll-In Shower, High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Essential)

9.4 out of 10
Exceptional
(68 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(11 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(15 reviews)
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Accessible Tub)

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.6 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

7.8 out of 10
Good
(9 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential, High Floor)

9.2 out of 10
Wonderful
(82 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotel with a rooftop terrace, steps from PHX Arena
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Kimpton Hotel Palomar Phoenix Cityscape by IHG. During your stay, you're just a quick walk from Chase Field. Enjoy features like a free manager's reception, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from PHX Arena and 5 minutes on foot from Phoenix Convention Center
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Palomar Phoenix Cityscape by IHG. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

The hotel hosts a free manager's reception daily.
Blue Hound & Eden – This restaurant serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 28 for adults and USD 7 to 26 for children
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per day (rates may vary)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 810 out of 1134 reviews
Rating 8 - Good. 169 out of 1134 reviews
Rating 6 - Okay. 87 out of 1134 reviews
Rating 4 - Poor. 32 out of 1134 reviews
Rating 2 - Terrible. 36 out of 1134 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Many thanks to the front desk.

Beautiful hotel, near both stadiums, walking distance to many places near us, clean property, very accommodating. The front desk helped us get an early check in for us with our new baby. That helped us ALOT! And we were very grateful that they tried to accommodate us.
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Accessing the parking garage and parking in general is my only complaint. The hotel itself was beautiful and accomodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ben

Stayed 3 nights in Jun 2025

8/10 Good

Karla

Stayed 2 nights in Jun 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 3 nights in a one bedroom suite. The floor plan of the suite was almost perfect. There is a long hallway when you enter, which is wasted space but it really helps insulate the room from hallway noise. The living room set up is suitable with a desk, chair, a small sectional, round coffee table, fridge and tv and stand. There is also a nice sized closet with safe and ironing board. The couch is kind of hard and could use some throw pillows (we used our bed pillows). The fridge is a mini bar and snacks fridge. We would have preferred a fridge for our own use entirely. We were able to store a few items in it in any event. (It is not one of those locked mini bars where you get charged a fee just for breaking the seal). The prices weren’t too outrageous. It would have been nice to have an arm chair in the living room as well as the couch but maybe that would be tight. The bedroom is quite large and has a very nice multi purpose dresser that serves also as a tv stand. This has 9 drawers. In addition there was a second closet, including robes and an iron and ironing board. There is a nice chair, lamp, two night tables and a king bed. Our bedroom was in a corner and had two great picture windows. The curtains were very good at blocking the light. The bathroom is long and narrow but includes a rather large wet room (about 10 by 7 feet?)— with a shower and a large soaker tub. We aren’t bathers but I could see how the tub would be appealing to som
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terrance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

samantha

Stayed 1 night in May 2025

8/10 Good

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 3 nights in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
The parking situation was terrible. Other than that it was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Dara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel, would love to stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Clifton

Stayed 1 night in Jun 2025

10/10 Excellent

Drake

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderful. Rooms are immaculate and well appointed. From the 1st floor restaurant & reception area to the rooftop pool & lounge, this hotel is very accommodating. Will return.
Stayed 1 night in May 2025

10/10 Excellent

Nana

Stayed 4 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice bell hop and desk staff. Seamless. Room is comfortable and very big. Wish the windows would open for natural air, as the A/C is a bit aggressive. But everything is fine, great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the location, the spa water throughout the day, coffee in the mornings, wine in the afternoon, and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Gisel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cristian

Stayed 1 night in May 2025

6/10 Okay

Hildy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment, I liked it, no need to say more
Stayed 3 nights in May 2025

10/10 Excellent

Demetrius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025