Sonesta Simply Suites Phoenix Glendale

2.0 star property

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Full-sized fridge, microwave, stovetop, dishwasher
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11411 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Place, Rose Mofford Sports Complex
    ‪12 min walk‬
  • Place, Castles N' Coasters
    ‪1 min drive‬
  • Place, Rose Mofford Dog Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

Standard Studio Suite, 1 Queen Bed (Studio)

8.8 out of 10
Excellent
(72 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(14 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed (Mobility Roll in Shower One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Studio Suite, 1 Queen Bed (Mobility Tub)

8.4 out of 10
Very good
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Studio Suite, 1 Queen Bed (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Phoenix Glendale

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. WiFi in public areas is free. Other amenities include self parking, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Sonesta Simply Suites Phoenix Glendale offers 98 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Phoenix Glendale. During your stay, you'll be within walking distance of Rose Mofford Sports Complex. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Grand Canyon University and 10 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta Simply Suites Phoenix Glendale offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Phoenix Glendale. Parking is available for a fee.

This Phoenix hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 November to 27 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Phoenix Glendale.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Phoenix
Candlewood Suites Hotel Phoenix
Candlewood Suites Phoenix
Phoenix Candlewood Suites
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Suites Phoenix Hotel

Sonesta Simply Suites Phoenix Glendale Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Eli

Liked: Staff & service, room comfort
Disliked: Cleanliness
Had to kill 2 cockroaches in the room, not something that you want to do in your hotel room.
Stayed 4 nights in Oct 2025

6/10 Okay

Dria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Cornelius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was very clean, staff professional and moved with urgency. Loved how rhe lobby had snacks for everyone. No need to leave property
Stayed 1 night in Oct 2025

6/10 Okay

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mini kitchenette was nice . Our stay was overall good. Staff accomodating , location served our purpose.
Stayed 2 nights in Oct 2025

6/10 Okay

Idiat

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The kitchen set was good, but the room and the carpet, beddings smells uncomfortable table. They can not provide you with welcome table water and toothpaste or toothbrush.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Oct 2025

8/10 Good

Lotoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst hotel stay of my life. Sundae, unsanitary, and service was atrocious. 1- you have to be buzzed in to get into the lobby. The parking lot is not well lit and there are homeless people in tents across the lot. 2- the room itself was dirty, mismatched, missing pictures from frames, toilet dirty and toilet seat cracked, sink dirty, bedding was dirty, towels dirty and stained, cheap alarm clock on the dusty bedside table was wrong. 3- Water pressure in the shower was low, and there was a wide open vent immediately in front of the shower which looked suspect. Floor was sticky when I got out of the shower. And the shelving was stained and dusty. The plus in the bathroom did not work. All plugs in the room Gfci rated. 4- loud, outside is the 17 and traffic was heard through the window. Patrons inside the hotel are easily heard, and people outside were loud. My window frame was broken and the screen was bent and not on the window fully. 5- I expressed my concerns with Expedia and requested a refund and that I was unsafe and leaving the premise. The hotel agreed to my refund. Then they changed their minds? Lisa at the front desk was extremely rude and disconnected my call. Will dispute the charge and warn anyone about this place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Alexis

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty tables, and towels had brown and red stains, but bed was clean. The halls and the elevator smelled like urine, and the third floor smelled like rotten food. Staff was friendly and parking seemed safe.
Stayed 1 night in Oct 2025

10/10 Excellent

TEOFILO

Liked: Cleanliness, staff & service
our first room the shower did not work so we had to move after checking several rooms. The kitchen was nice, staff nice. hotel is older, location on frontage road, close to good restaurants.
Stayed 3 nights in Aug 2025

6/10 Okay

Kathleen

Travelled with partner
The room itself was great. However, the hallways and reception area smelled bad - a mixture of marijuana and other odors. The halls and elevator were not well kept, although the room was clean and smelled fine.
Stayed 2 nights in Oct 2025

4/10 Poor

Lucio

Liked: Cleanliness, staff & service, room comfort
It Smell like a dog. And to much noise at night from freeway next to hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room. Great to have ice maker and dishes in the room.
Stayed 1 night in Oct 2025

8/10 Good

Vivian

Travelled with group
Liked: Staff & service

Overnight getaway

Room was clean and when I had to call down for assistance with my TV connection the Rep was very friendly and quick to respond, however the area and atmosphere of the hotel was a bit uncomfortable.
Stayed 1 night in Oct 2025

4/10 Poor

charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the worst stay but probably wont stay again.The room was very very damp and smelled strongly of mold/mildew, found burnt aluminum foil and a straw stuffed in between couch cushions, there was no ice machine and they charge $4 for a soda , but on the positive side the bathroom that was large and clean, the shampoo and conditioner in the prefilled dispenser in the shower was awesome and they have a nice 24 hr laundry room and comfy beds
Stayed 1 night in Oct 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Where you really shine is yhe staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets, rude management. Will avoid sonesta at all costs from now on. Thank you
Stayed 3 nights in Sep 2025

10/10 Excellent

alisha

Stayed 1 night in Jul 2025