Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Relax by the fire pit surrounded by comfortable seating and a serene pool view.
Experience the comfort of a Staybridge Suites hotel, featuring a spacious entrance with a covered canopy and multiple balconies.
Relax in a comfortable seating area with a sofa and armchairs, surrounded by artwork and a potted plant.
Relax in our inviting lobby with comfortable seating, a fireplace, and a flat-screen TV.
Enjoy cooking and dining in this well-equipped kitchen with a refrigerator, dishwasher, and sink.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪3 min walk‬
  • Biltmore Fashion Park
    ‪4 min drive‬
  • PHX Arena
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

9.2 out of 10
Wonderful
(15 reviews)
  • 60 sq m
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(22 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(8 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

9.6 out of 10
Exceptional
(29 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Phoenix - Biltmore Area by IHG. During your stay, you're just a quick walk from Abrazo Arizona Heart Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Phoenix Children's Hospital and a 5-minute drive from Biltmore Fashion Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 432 out of 651 reviews
Rating 8 - Good. 129 out of 651 reviews
Rating 6 - Okay. 47 out of 651 reviews
Rating 4 - Poor. 21 out of 651 reviews
Rating 2 - Terrible. 22 out of 651 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ISMAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Quiet

We stayed for the night as our son had an appt very early at the Phoenix Children Hospital. The room was clean and had everything we needed. The following morning we had breakfast and it was good. They had variety of food to choose.
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Shayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location.
Stayed 14 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Reed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfortunate

Recently had a 3 night stay. Refrigerator stopped working half way through and wasn’t able to be fixed before we left. On the last night, our car was hit in the parking lot right in front of a security camera. Manager was made aware the next morning and made no effort to assist with the video footage. It’s been a week and still have not heard even after several attempts to get in touch. They keep saying “someone will get in touch” but has yet to happen. Take your money elsewhere to a property that cares about their customers. Will stay elsewhere when we return.
Stayed 3 nights in Mar 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, nice pool, & good breakfast
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Christopher R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

A good hotel for the price, with free breakfast and convenient location to major highways and the airport. Rooms were comfortable with kitchenette included.
Stayed 8 nights in Mar 2025

6/10 Okay

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Judy Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved are stay 💕. It was close to the Spring Training and the Phoenix Suns stadium. We took a tour of the Grand Canyon and the guide picked us up at the Stay Bridge. It was a very nice, comfortable hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

Aaron, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality room. Good bathroom, living area nicely appointed, easily controlled thermostat and it actually worked (not a safe assumption in a lot hotels these days. Friendly staff. Would definitely stay there again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Marcus

Stayed 1 night in Mar 2025

2/10 Terrible

Adrienne

Stayed 7 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay! Nothing bad to say about our visit at Staybridge
Stayed 9 nights in Feb 2025

10/10 Excellent

Brian, Sault Sainte Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager went above and beyond for an early check-in Super happy we got in… very friendly Would come back in a heartbeat!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Shawnlene

Stayed 1 night in Mar 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was older but clean. Two minor things that had a very small effect on our stay were that only one elevator was working and the jets in the hot tub were not functioning. The friendliness of the staff more than made up those two things.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying here when in Phoenix.
Stayed 7 nights in Feb 2025

10/10 Excellent

Nancy, Palm Desert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and helpful. The hotel is well maintained. My complaint is about the noisy roads nearby.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amber

Stayed 7 nights in Feb 2025

10/10 Excellent

JEFFREY A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and provided free parking with a wonderful variety of choices for breakfast. There really isn't a huge number of dinner dining choices on Thomas Road, but the hotel itself was wonderfil. And the guest laundry is free.
Stayed 9 nights in Feb 2025

8/10 Good

Chris

Stayed 7 nights in Feb 2025