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Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Exterior
Room amenity
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪6 min walk‬
  • Biltmore Fashion Park
    ‪5 min drive‬
  • Footprint Center
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 70 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

  • 70 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, Kitchen

  • 48 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

  • 60 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Staybridge Suites Phoenix - Biltmore Area by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Phoenix - Biltmore Area by IHG. During your stay, you're just a quick walk from Phoenix Children's Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Phoenix Children's Hospital and a 5-minute drive from Biltmore Fashion Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Phoenix - Biltmore Area by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

Bosnian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 606 reviews
Rating 8 - Good. 126 out of 606 reviews
Rating 6 - Okay. 44 out of 606 reviews
Rating 4 - Poor. 18 out of 606 reviews
Rating 2 - Terrible. 22 out of 606 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

LILIANE ANTONINE CATHERINE

It did not feel welcoming. The personnel was indifferent and seemed not to care. It did not feel like a happy place. The room was rather tired.
Stayed 14 nights in Jan 2025

10/10 Excellent

Tory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and very friendly staff.
Stayed 8 nights in Feb 2025

10/10 Excellent

Michael James

Stayed 7 nights in Feb 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLEAN AND GOOD BREAKFAST

The facility and room were clean. The breakfast was plentiful and a good assortment. Room was clean upon arrival and nicely appointed. Kitchen had essentials for cooking. We stayed for 10 days and it was enjoyable and nice. Only issue with us was no sun in pool and hot tub area.
Stayed 10 nights in Feb 2025

4/10 Poor

Reggie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady who checked us in was very rude and didn’t seem to care about guest service at all. (Grey dreadlocks).
Stayed 4 nights in Feb 2025

8/10 Good

Allison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nice. Art, the person not the actual art, very lovely at the front desk.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Feb 2025

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Jan 2025

10/10 Excellent

ERIC

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was right where we needed it to be for the places we were going. Nice room, but a bit noisy from the freeway. Loved the breakfasts and social hour snacks.
Stayed 3 nights in Jan 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and well maintained with very spacious rooms. Front desk staff was very friendly although it was difficult to get any cleaning staff to come to the room just to switch out towels and take out trash despite specifically asking at the front desk. Breakfast selections were alright but they unnecessarily put cheese on most things and I have a milk allergy so there weren't many things I could eat
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the freeway noise if you need to sleep during the day is very loud if youre on the side where the freeway is.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family

Room I booked 3 months in advance not available??

I guess I expected more. I am not a difficult person by no means but I booked a 2 bedroom suite to be with my family. I booked almost 3 months in advance and they didn’t have the room available. There solution was 2 separate rooms. While I appreciate the effort, they didn’t give me any of my prepaid money back for the room I booked but just comped a separate room I didn’t want. Also, when you pack stuff as a family to stay together it is not convenient at all to bounce back and forth. Not something I want to do again. In addition, not the cleanest place I stayed. Stained pillowcases are never okay.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela, Albuquerque N

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eric, Eau Claire

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, comfortable living space.
Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Dec 2024

4/10 Poor

Preeti

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Dec 2024

8/10 Good

Shantay, New york

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and smelled great. The room I had was very spacious.
Stayed 1 night in Dec 2024

2/10 Terrible

T

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Our stay has been nice and relaxing. Our son had few appts at Phx Children Hospital and the hotel is so convenient because is close by. We got the studio king size kitchen/bath accessible for our son who is on wheelchair and the room is so spacious no trouble for him to move around. We like the breakfast that is provided and everything tasted good.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable bed and pillows. Also nice and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Teukifelepule

The front desk people they were sooo welcoming and sooo awesome
Stayed 2 nights in Dec 2024

6/10 Okay

Traci

Liked: Staff & service, property conditions & facilities, room comfort
Overall nice large rooms. Everything was fine, staff were friendly. Disappointed there were no restaurants near by and didn't have any alcohol on site. Didn't have a car, so had to Uber and door dash. No shuttle to and from airport.
Stayed 3 nights in Dec 2024

10/10 Excellent

ADAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just seemed off the main area
Stayed 7 nights in Dec 2024