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Tru by Hilton Pigeon Forge, TN

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Exterior
Restaurant
Indoor pool, outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪6 min walk‬
  • Place, Island at Pigeon Forge
    ‪7 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(98 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Pigeon Forge, TN

Hotel with free parking, near Island at Pigeon Forge
An indoor pool, an outdoor pool and a fitness centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace and coffee/tea in a common area. Weekly housekeeping is available.
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with a safe and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru by Hilton Pigeon Forge, TN. During your stay, you're just a quick walk from Pigeon River Crossing. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of LeConte Center at Pigeon Forge and Island at Pigeon Forge
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Tru by Hilton Pigeon Forge, TN offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Tru by Hilton Pigeon Forge, TN. Free self parking is available.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Amy

Travelled with family
One elevator was down the whole time. The breakfast server was very rude to my mom! Shower leaked into puddle on the floor and wallpaper was coming off the wall. Most of the staff was really nice except for the breakfast lady!
Stayed 4 nights in Nov 2025

2/10 Terrible

Belvia

Wrong card was charged and bed was horrible
Stayed 2 nights in Nov 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Nice staff, small room with no bedside lighting. Breakfast was great. Good location & good value.
Stayed 4 nights in Nov 2025

10/10 Excellent

Khankham

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The breakfast was very good! The only negative was the shower. The inside of the shower was very slippery. My toddler slipped on it and hit her head so we had to lay down a couple of wash clothes in the shower so she wouldnt fall again.
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tru is always great. Super super clean. Nice amenities. Great location. Enjoy staying here every time
Stayed 1 night in Oct 2025

10/10 Excellent

neisha

Liked: Cleanliness, staff & service, amenities
Friendly front desk staff, beautiful view from room
Stayed 3 nights in Nov 2025

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was fanominal.
Stayed 7 nights in Nov 2025

10/10 Excellent

avshalom

Stayed 2 nights in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

2/10 Terrible

amy

Stayed 1 night in Nov 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
All
Stayed 2 nights in Oct 2025

10/10 Excellent

TERRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025

6/10 Okay

Leondrea

Stayed 2 nights in Oct 2025

10/10 Excellent

Karl

Stayed 1 night in Oct 2025

10/10 Excellent

Shana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff was great! Location is perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

8/10 Good

Jasmyne

Stayed 3 nights in Oct 2025

10/10 Excellent

Betty

Stayed 1 night in Oct 2025

10/10 Excellent

Suvam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, comfortable beds, great location and very friendly staff. We would definitely stay here again.
Stayed 1 night in Oct 2025

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