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Cache Hotel Boutique - Adults Only

3.0 star property

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Photo gallery for Cache Hotel Boutique - Adults Only

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Free daily cooked-to-order breakfast
Point of interest
Lounge
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar

Explore the area

View in a map
15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View | 1 bedroom, in-room safe, individually furnished, desk

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | 1 bedroom, in-room safe, individually furnished, desk

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Balcony, Courtyard View

Standard Suite, 1 King Bed, Balcony, Courtyard View | View from room

Standard Suite, 1 King Bed, Balcony, Courtyard View

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, Pool Access

Standard Double or Twin Room, Pool Access | 1 bedroom, in-room safe, individually furnished, desk

Standard Double or Twin Room, Pool Access

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed, Pool Access

Standard Double Room, 1 King Bed, Pool Access | 1 bedroom, in-room safe, individually furnished, desk

Standard Double Room, 1 King Bed, Pool Access

7.4 out of 10
Good
(10 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Cache Hotel Boutique - Adults Only

Adults-only hotel with casino and free breakfast
This hotel features a casino, an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a poolside bar and self parking. Housekeeping is available once per stay.
Cache Hotel Boutique - Adults Only offers 26 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. In-room massages and hairdryers can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Cache Hotel Boutique - Adults Only. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine and pool views while dining at Caché restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes fitness classes, yoga classes and Pilates classes
  • Just a 3-minute walk from Quinta Avenida and 9 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A casino, an outdoor pool, and spa services are also featured at Cache Hotel Boutique - Adults Only. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to noon.
Caché restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Caché restaurant

Things to do

  • 50 slot machines
  • 8 gaming tables
  • Casino (1,600 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Sportsbook
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per stay
  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cache Hotel Boutique - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cache Boutique All Adult
Cache Boutique All Adult Playa del Carmen
Cache Boutique Hotel
Cache Hotel
Cache Hotel Boutique
Cache Hotel Boutique All Adult
Cache Hotel Boutique All Adult Playa del Carmen
Cache Hotel Boutique Adults Playa del Carmen
Cache Hotel Boutique Adults
Cache Boutique Adults Playa del Carmen
Cache Boutique Adults
Cache Adults Only Del Carmen
Cache Hotel Boutique Adults Only
Cache Hotel Boutique - Adults Only Hotel
Cache Hotel Boutique - Adults Only Playa del Carmen
Cache Hotel Boutique - Adults Only Hotel Playa del Carmen

Reviews

Cache Hotel Boutique - Adults Only Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 700 reviews
Rating 8 - Good. 215 out of 700 reviews
Rating 6 - Okay. 100 out of 700 reviews
Rating 4 - Poor. 21 out of 700 reviews
Rating 2 - Terrible. 44 out of 700 reviews

Reviews

10/10 Excellent

Maritza A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and they had a variety of options.
Stayed 7 nights in Aug 2025

10/10 Excellent

Erik

Stayed 1 night in Aug 2025

8/10 Good

Aleyda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It shiuld have more options for food than Lebanese food, not all of us like that food. The breakfast should have more variety, as same as the music, Latin music should be included
Stayed 6 nights in Aug 2025

6/10 Okay

Michael

Liked: Amenities
Free live music every night from 6pm till... but not past 1am. All rooms appear to have direct access to the party! Good selection of Lebanese food on the hotel menu.
Stayed 1 night in Aug 2025

8/10 Good

jacek

Stayed 8 nights in Jul 2025

8/10 Good

Kareem

Liked: Cleanliness, staff & service
Nice view friendly staff vibrant entertainment
Stayed 7 nights in Jul 2025

4/10 Poor

Keiichi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t bother!

Don’t bother. Keep looking for a better hotel. Best thing about cache hotel is location (close to 5th avenue). The rest is just bland and disappointing! Non existent room cleaning, towels never changed, breakfast was ok but small portions. We had two “suites”, with complimentary power cut outs, broken double glazed windows, damp smell, mosquitoes and drain flies. Sorry to say I was thoroughly underwhelmed with my stay, and if I had an option - would have moved!
Stayed 7 nights in Jul 2025

2/10 Terrible

Jamie, Davenport

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel lied and Expedia did not help. I booked a room with a hot tub as we planned on doing lots of theme parks and we thought it would be nice to use after the long day. I looked at many hotels but went with this hotel for that reason. Only two class of rooms had hot tub listed in the description and I took one of them. When we checked into the room there was not hot tub and I checked with the office and was took that room only had a bath tub and not a hot tub. I showed them the description there it clearly said hot tub and they would do nothing. But I could upgrade to the most expensive room which did have a hot tub. I called Expedia and talked and emailed them and they was no help. Totally unwilling to help me in any way. We stayed the night in the room and was horrified to learn our room was next to a outdoor dance area that had live very loud live music until 1 am and we was unable to sleep. Call Expedia again they was no help. We looked for another hotel but was unable to find anything we could afford after paying out all the money we had already. We paid the experience upgrade fees to change to the room with the hot tub and it was farther away from the music but sadly not far enough... every night very loud music until 1 am we purchased eye plugs and they only helped a little. We was so tried everyday and was unable to enjoy our trip and the trip was to celebrate my birthday. As bad as the hotel was Expedia was just his worst has they didn't care.
Stayed 7 nights in Jun 2025

8/10 Good

Kayleigh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great vibe, and fantastic staff! We loved our stay here! The location couldn’t be better—just a minute’s walk to 5th Avenue. The rooftop pool and bar were perfect for relaxing, and the included breakfast was honestly one of the best I’ve ever had. There was something fun happening every night—DJs, salsa lessons, movie nights, a live jazz band—great for staying in or kicking off the evening before heading out. The staff were incredibly friendly and went above and beyond, even recommending a local beach to avoid the seaweed. I’d absolutely recommend this hotel to friends and will definitely be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Latoya C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Cache for my 34th birthday. I love the breakfast selection every morning hot made to order.The customer service was top tier at hotel cache. The local vendors sell unique gifts and food at nights just steps outside the hotel; Cache is walkable to 5th Avenue do shopping. I got to take a collectivo to Xcaret for my bday 10/10 experience. Every three days my room was cleaned 10/10 I had no issues.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nico

Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan Andrew

If I could curse on here I would. WOW not a good place. The bar was great, great food, great events but owner/front desk operations not the same. Terrible at handling customer services they respond or care to communicate the correct information to the airport shuttle which caused missing flights. Cleaning employees were great and kind.
Stayed 3 nights in Jun 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Agree with the previous comments that this is a loud hotel. Cleanliness is okay for a place to just sleep.
Stayed 4 nights in May 2025

6/10 Okay

Alvin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is close to fifth Ave and centro marketplace that opens nightly. Breakfast every morning was nice and great value. Evenings were really loud with live music. If you enjoy this type of setting you will love this place. It didn’t really bother us much. Only issue was sheet had a stain on it and they took forever to change it. Room had a slight damp smell. I also didn’t get my VIP parking privileges which I found out about after they changed me for daily parking. The bartender was the best and she makes the best mixed drinks!
Stayed 4 nights in May 2025

10/10 Excellent

Carl, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

xingning

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Stayed 3 nights in May 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Porsche

Stayed 5 nights in Apr 2025

10/10 Excellent

Stephany Anais

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town!!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

KOVID

Stayed 7 nights in Jan 2025

2/10 Terrible

Joseph Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You better like dance music because you're sleeping inside a 3 story speaker. Blasting music till at least midnight and beyond.
Stayed 7 nights in Apr 2025

4/10 Poor

Jefferson, London

Travelled with partner
Disliked: Property conditions & facilities
Unfortunately, this hotel was well below our expectations based on the photos we saw at the time of booking. There are two positives: the location is great, and the underground parking (although charged daily) is convenient. However, there are several downsides. As mentioned in other reviews, the hotel is heavily focused on parties — the music is extremely loud, almost every day, to the point where our room was literally shaking. The parties go until 11 PM, making it hard to relax or get a good night's sleep, especially if you're in Cancun for tours and good food, not nightlife. The breakfast was OK, but it only starts at 8 AM, which is quite late if you have early tours planned or want to go to cenotes or beaches early to avoid crowds — we often had to leave without eating. Our room smelled old, didn’t feel cozy, and surprisingly, there was no fridge. Even the hotel bar staff were surprised when we asked them to store some food for us. The hotel is clearly focused on parties and often invites external guests to join. Because of that, it’s hard to enjoy the pool or relax after a long day of tours — there’s little to no peace and quiet even during the afternoon or early evening.

10/10 Excellent

Aspen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the umbrellas that greeted you as you ascended the stairs to the pool. The dining area was lovely with the plants and seating options. It was so convenient to have a keypad on the door of the room so we didn't have to fuss with a key. The bed and pillows were fabulous! The room was spacious and clean.
Stayed 7 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025