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Grand Sunset Princess - All Inclusive

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Dates

August 2025

4

September 2025

Relax on the beachfront deck, surrounded by palm trees and the ocean, with a tranquil Buddha statue nearby.

Guests can enjoy a game of soccer on the beach, surrounded by palm trees and thatched umbrellas.

Surrounded by lush greenery and serene waterways, this resort offers a tranquil escape.

Enjoy ocean views from the balcony, featuring a large bed, TV, and workspace.

Relax by the pool under shaded umbrellas and comfortable loungers.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Hot tub

Explore the area

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Playa Xcalacoco
‪16 min walk‬
Gran Coyote Golf
‪6 min drive‬
El Camaleón Mayakoba Golf Course
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪56 min drive‬

Room options

Super Saver | 1 bedroom, free minibar, in-room safe, desk

Super Saver

Wonderful

47.56 sq m
Sleeps 4
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | 1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Very good

55 sq m
Sleeps 3
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, Garden View | 1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Garden View

Very good

55 sq m
Sleeps 4
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Family Club Room - Pool Access, Pool View

Good

59 sq m
Sleeps 5
1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Family Room

Good

59 sq m
Sleeps 5
1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

Suite (with 2 Jacuzzis) | 1 bedroom, free minibar, in-room safe, desk

Suite (with 2 Jacuzzis)

Very good

59 sq m
Sleeps 4
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Suite with Jacuzzi and Outdoor Shower | 1 bedroom, free minibar, in-room safe, desk

Suite with Jacuzzi and Outdoor Shower

Excellent

59 sq m
Sleeps 2
1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Excellent

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

Exceptional

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Double Room with Lake View

Lake view
Sleeps 2
1 King Bed OR 2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 2
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

Sleeps 1
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Single Room with Lake View

Lake view
Sleeps 1
1 King Bed OR 2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

Sleeps 1
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Relax by the resort pool surrounded by thatched-roof lounge areas and take in the views of the surrounding architecture.

Pool
Hot tub
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Grand Sunset Princess - All Inclusive

Luxury property on the beach, with 12 outdoor pools

Catch some rays at the beach or spend the day relaxing at Grand Sunset Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Change of towels is available on request

Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

6 outdoor tennis courts, a health club and a water park (surcharge) are featured at the property. 12 outdoor swimming pools and 4 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of Grand Sunset Princess - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa Xcalacoco. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Drinking and dining options include 9 restaurants, a coffee shop, 2 beach bars and 3 swim-up bars
Splash around at the water park or swim in the indoor and 12 outdoor pools
Indulge with body wraps, massages or hydrotherapy at the spa
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes 6 outdoor tennis courts, a gym and a steam room
Guests really like the accommodation for the cleanliness and spaciousness
8 minutes by car from El Camaleón Mayakoba Golf Course and 12 minutes from Quinta Avenida
Free beach shuttle service

Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 9 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM. The property hosts a free manager's reception daily.

Buffet Naranja – This buffet restaurant serves breakfast, lunch and dinner.

La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Le Fleur – This theme restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

La Vaqueria – This theme restaurant only serves dinner. Reservations are required. Open daily.

Mamma Mia – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Access to on-site nightclubs

On-site live performances

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 beach bars
3 poolside bars
3 swim-up bars
9 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Buffet Naranja
La Hacienda
La Vaqueria
Le Fleur
Mamma Mia

Things to do

12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Indoor pool
Kayaking
Nightclub
Playground
Sauna
Shopping
Snorkelling
Steam room
Table tennis
Tennis lessons
Water park

Family friendly

12 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Indoor pool
Laundry facilities
Lifeguards on site
Living room
Playground
Snack bar/deli
Water park (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,425 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Banquet hall
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Living room
Phone
Safe
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Grand Sunset Princess - All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Grand Sunset Princess All Inclusive

Grand Sunset Princess All Suites Resort

Grand Sunset Princess - All Inclusive Playa del Carmen

Grand Sunset Princess All Suites Resort Spa All Inclusive

Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Joel

5 May 2025

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great property- Unfortunately there was a lot of reservation and the gym location was changed half way into the stay - because of renovation. There was no notification of this prior to travel and during the travel. along the shore of the beach- there is a lot of rocks and seaweed- even when you walk 10 feet into the water- there is a lot of rocks. Its best to bring beach shoes to enjoy. The french restaurant on the resort is not that good. Besides those experiences, the resort and the employees are amazing and provided top not services. Overall I was very pleased and happy to celebrate my birthday there.

Stayed 8 nights in Apr 2025

10/10 Excellent

Barbara

4 May 2025

Stayed 6 nights in Mar 2025

10/10 Excellent

Emma

Travelled with partner

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

.

Stayed 5 nights in Apr 2025

10/10 Excellent

ronald

1 May 2025

Stayed 7 nights in Apr 2025

8/10 Good

Jarred

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great but the water features around the property not very nice.

Stayed 22 nights in Mar 2025

6/10 Okay

Nikita

Travelled with family

1 May 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Good hotel, big rooms but needs some repairs last 3 days AC is not been going below 25C. Very big hotel and nice nature. Half hotel under construction!

Stayed 9 nights in Apr 2025

10/10 Excellent

Natalya Leonidovna

Travelled with family and small children

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort, family friendly! We had a great time!

Stayed 6 nights in Apr 2025

10/10 Excellent

Madison

1 May 2025

Stayed 6 nights in Apr 2025

8/10 Good

Tyler

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Scott

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Charles

Travelled with partner

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I must say that Norma and Johnny made this trip amazing. The best hosts i have ever experienced. The other staff was also very good especially the concierge desk. I misplaced my backpack with our passport in it and they had found it in 20 minutes and i had no idea where it was. (I thought someone may have taken it by accident or not) but those two were insanely helpful and kind and becsuse of this we will be certainly coming back to this resort. Food was pretty good and the room service alfredo was surprisingly delicious. I would recommend upgrading to the platinum. Very peaceful and sitting on the deck hungover in a jacuzzi is quite nice if you are older and can't handle it like you once could.

Stayed 7 nights in Apr 2025

6/10 Okay

Viviana

27 Apr 2025

Stayed 5 nights in Apr 2025

4/10 Poor

Andrew Scott

Travelled with partner

27 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

This property started construction early and this was not communicated. Extremely disappointing. We were told half the resort would be shut down 1 week prior to showing up (only because we reached out to them), but that construction wouldn’t start yet. Green barriers over the whole resort took away from the beautiful views. You could hear them tearing down the villas all day. The food was also subpar. You would think the reservation restaurants would serve better food, but we had better food options at the buffets (which still was not good). Entertainment was ok. If you are looking for a place to lay by the pool and not much else, this it the place for you. If you are looking for good food or any additions, I would look elsewhere.

Stayed 5 nights in Apr 2025

6/10 Okay

Johana

24 Apr 2025

Stayed 6 nights in Apr 2025

8/10 Good

Belinda Magdalena

Travelled with partner

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is great, wish the swimout was a bit more private, even just the lounger attached to the patio but people just take them. Can’t wait to see renovations and really hoping all the staff stay, they were all lovely from the lobby, to the buffets, to the restaurants.

Stayed 8 nights in Apr 2025

8/10 Good

Mandy

23 Apr 2025

Liked: Cleanliness, amenities

I like that you could take a golf cart around the entire property and out to the beach. The lounge chair is on the beach were comfortable to lay in, but be careful of the rocks on the ocean floor as those are quite hard to get around to get out to where you can actually swim.

Stayed 2 nights in Mar 2025

8/10 Good

Andrii

Travelled with family

22 Apr 2025

Liked: Amenities

Good time spent at resort. Big negative issues that they do not exept cash

Stayed 6 nights in Apr 2025

8/10 Good

Manelle

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

HIREN CHANDUBHAI, Brampton

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Carla

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was very well maintained. Grounds were beautiful and very well designed. Accommodations were comfortable, food was excellent as well as the service. Many options for pools and bars. Excellent hotel.

Stayed 7 nights in Apr 2025

8/10 Good

Isabella

22 Apr 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Nirav

Travelled with family, Travelled with family and small children, Travelled with group

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is perfect planned by The Grand Sunset Princess staff. I love the people of mexico, weather, beaches, swimming pools, nature inside the resort and the wild animals.

Stayed 4 nights in Apr 2025

8/10 Good

Samantha

Travelled with group

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, place was nice and staff helpful. Great beach and pools. Room was a nice size. The staff were mostly helpful, and most spoke English. Multiple dining options, but food was inconsistent. 4/5 stars.

Stayed 4 nights in Apr 2025

10/10 Excellent

ANTONIO

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

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