Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Lobby
12 restaurants, lunch, dinner served; international cuisine
Exterior
1 bedroom, free minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪6 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Place, Maroma Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

Single Room Premium

  • 40 sq m
  • Sleeps 1

Double Room Premium

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4

Single Room Premium with Pool View

  • 40 sq m
  • Sleeps 1

Double Room Premium with Pool View

  • 40 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 1

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 4

Suite Junior

  • 44 sq m
  • Sleeps 1

Suite Junior

  • 44 sq m
  • Sleeps 4

Double Room Standard With View

  • 40 sq m
  • Sleeps 4

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room

8.6 out of 10
Excellent
(44 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

8.6 out of 10
Excellent
(43 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (PROMO)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room (Tropical View)

7.4 out of 10
Good
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Beachside

  • 44 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Quadruple Room Premium with Garden View

  • Sleeps 4

Single Room Premium with Garden View

  • Sleeps 1

Double Room Premium with Garden View

  • 40 sq m
  • Sleeps 4

Double Room Standard With View

  • 40 sq m
  • Sleeps 1

Double Room Standard With View

  • 40 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 4

Double Room Premium with Pool View

  • 40 sq m
  • Sleeps 4

Room Premium with View

  • 40 sq m
  • Sleeps 4

Suite Junior

  • 44 sq m
  • Sleeps 4

Similar properties

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

All-inclusive resort connected to the convention centre in Playa del Carmen with 12 restaurants
Spend the day relaxing at the beach, practising your swing on Iberostar Waves Paraíso del Mar - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants.
Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso del Mar - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Paradise Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at El Mercado, one of the property's 12 restaurants and 4 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, hydrotherapy or body wraps at Spa Sensations
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach
Iberostar Waves Paraíso del Mar - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy a summer holiday at Iberostar Waves Paraíso del Mar - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 12 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
El Mercado – This buffet restaurant specialises in international cuisine and serves dinner and light fare.
El Rodizio – This restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
La Dorada – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
El Faro – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
El Kiosko – This buffet restaurant only serves lunch. Open daily.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Reviews

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

Reviews

10/10 Excellent

Cassondra Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great! Was a last minute trip and I’m not disappointed. Getting around is very easy with the help of all the carts around, I was just very surprised that the pools closed down at 6pm/1800hrs still plenty of daylight and energy to go around.
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 7 nights in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
So nice trip
Stayed 4 nights in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
I will go back 👍
Stayed 9 nights in Jul 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the environment, landscaping the biodiversity found in the grounds, like a small tropical forest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jesus Jr

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were outstanding — every meal felt like a new experience. The chef was incredibly accommodating, often walking around to check in with guests personally. He even offered to make anything we wanted, which made the dining experience feel truly personalized and special. The rooms were very comfortable and the entire property was spotless. You can really tell the staff takes pride in maintaining a clean and relaxing environment. Speaking of the staff, the service was top-notch — warm, attentive, and always ready to help with a smile. But the highlight of our trip was how much our five-year-old loved Star Camp! The staff there were so kind and engaging. It made such a difference knowing our child was not only well cared for but having the time of their life. We will definitely be coming back. Thank you for such a memorable and relaxing stay!
Stayed 9 nights in Jul 2025

8/10 Good

Brian Marshall

Stayed 5 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel bed ever!
Stayed 3 nights in Jul 2025

8/10 Good

Rashonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved and will travel back with the family.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yolanda

Stayed 5 nights in Jul 2025

6/10 Okay

Tanishka

This is an okay property. Ratings would have been different if Expedia mentioned the various categories of stay so as to align expectations. Food was ok, my favourite was the Mexican buffet, like the hibachi Japanese restaurant as well. Least favourite star rock cafe and the steakhouse. Property is safe, workers are friendly and willing to assist. Overall an ok place.
Stayed 4 nights in Jul 2025

4/10 Poor

Nadezhda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jul 2025

10/10 Excellent

FERNANDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZINGGGGGGGGGGG the food, the vibes, the staff! 100% coming back <3
Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing vacation! We will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus Ricardo Ornelas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property, was very clean, and the staff is very friendly, the only thing I didn’t like was the price we have to pay at the convenience stores is to expensive.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic vacation at this resort. The food was pretty good, with the exception of the Smoke House - that was fantastic! The bed was comfy, the pool was amazing. the beach was pretty rocky but that could have just been where we were sitting. We didn't wander down the beach to see if it got better. Highly recommend! There were so many wild animals living on the property it was a game of 'I Spy' every time we walked around the property.
Stayed 4 nights in Jul 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Yadriel Quesada

Liked: Cleanliness, staff & service, property conditions & facilities
Nos gusto mucho el servicio que nos dieron los meseros, en especial Sergio, la comida muy buena, volveriamos nuevamente. Gracias por todo
Stayed 7 nights in Jul 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't expect anything from it, in the end it was one of our best holidays. I have to especially highlight the food, it was amazing for us. Overall 10/10
Stayed 5 nights in Jul 2025

6/10 Okay

Edgar Andrés

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexis D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice very clean
Stayed 3 nights in Jul 2025

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Pro: Hard working staff. Con: Staff is overworked, especially at pool bars and the Mexican Restaurant. Pro: Family room was nice, great for my family and two teens. Con: Beach is very small, believe the reviews!! They do a great job of managing seaweed but its very small, and reserving seats IS NO JOKE! I had to get up at 7 to get 4 seats. Con: Pool is just as bad, reserve seating is SERIOUS here..I realize I visited in July but the water is warm, almost hot. Felt like a hot tub. Con: If you expect a waiter or waitress to stop by your pool or beach chair and take your drinks, LOOK elsewhere. I have been to other resorts and its a common thing, YOU GET UP AND GO TO THE BAR for your drinks here.. Con: Mexican restaurant was the biggest disappointment. short staffed, waited over an hour to be seated and over 35 minutes to receive food. Other: The buffets were average, nothing special here. The resort is BIG, with them using a major paved "sidewalk" for golf carts to pick up and drop you off. Lots of walking. Again, I am not a picky person and have visited many resorts, this Iberostar was a disappointment, and will not return. Did I mention how overworked the staff is? The women and the bar and restaurants should be applauded.
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, very friendly and attentive staff. My wife and I had had a great vacation at the resort.
Stayed 4 nights in Jul 2025