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Ipana by Casago

Property class: 3

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Lobby
Exterior
Deluxe Penthouse, 2 Bedrooms | 1 bedroom, in-room safe, blackout curtains, iron/ironing board
Front of property
4 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Calle 38 Nte. Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Penthouse, 2 Bedrooms

Deluxe Penthouse, 2 Bedrooms | Terrace/patio

Deluxe Penthouse, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

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About this property

Ipana by Casago

4 outdoor pools, a swim-up bar and a rooftop terrace are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. The apartment offers free WiFi, a coffee/tea maker and a Smart TV with cable channels. A hairdryer, a safe and a shower are among the other amenities that guests will find.
Air-conditioned accommodation at this apartment offers a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include an iron/ironing board and blackout curtains.

4 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at this apartment building, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, 4 outdoor pools and a swim-up bar are available. Free WiFi and a Smart TV are available in the apartment.
  • Air-conditioned apartment with Smart TV, coffee maker and ironing board
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the swim-up bar
  • Take a swim in the 4 outdoor pools
  • Amenities include a lift and a rooftop terrace
  • Within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida
  • Airport shuttle service available for a fee
Ipana by Casago offers its guests 4 outdoor swimming pools. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. An airport shuttle (available 24 hours) is available for a fee. Ipana by Casago also features a rooftop terrace, concierge services, and express check-in.

This 3-star Playa del Carmen apartment is smoke free.

Property amenities

Beach

  • Beach towels

Pool/Spa

  • 4 outdoor pools

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Coffee/tea maker

Dining

  • A swim-up bar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch Smart TV with cable channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Iron/ironing board
  • Restaurant dining guides
  • Safe

Location highlights

  • In the city centre
  • Near the bay

Things to do

  • Fishing nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets and service animals are not allowed at Ipana by Casago

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 190 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Ipana by Casago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

8.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, room comfort
Every thing we needed was close and convenient and safe.
Stayed 5 nights in Oct 2025

6/10 Okay

Andrea

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, amenities
La habitación estaba limpia, muy cómoda. Muy bien ubicado, lo único es que el agua caliente no dura mucho, es decir calienta al inicio y se va enfriando. Nos gusto que estaba cerca del supermercado, farmacia y restaurantes.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan, Alma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait, les piscines sur le toit son extraordinaires, bon emplacement, lit confortable, appartement propre. Je recommande vivement.
Stayed 9 nights in Jul 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Great vacation, easy service close from everything
Stayed 7 nights in Nov 2024