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Sofía by Bunik

Property class: 2.5

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Rooftop terrace
Deluxe Loft | Private kitchen | Full-sized fridge, microwave, blender, cookware/dishes/utensils
Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Central Square
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Deluxe Loft

8.8 out of 10
Excellent
(120 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Loft

7.8 out of 10
Good
(36 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Premium Loft

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Traditional Studio

7.0 out of 10
Good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sofía by Bunik

This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1243 out of 1956 reviews
Rating 8 - Good. 382 out of 1956 reviews
Rating 6 - Okay. 170 out of 1956 reviews
Rating 4 - Poor. 64 out of 1956 reviews
Rating 2 - Terrible. 97 out of 1956 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Eliana

Stayed 3 nights in Jan 2026

10/10 Excellent

rosa, Chicago

Stayed 1 night in Jan 2026

10/10 Excellent

Mireille Claudia

Stayed 7 nights in Jan 2026

8/10 Good

Marie-Eve

Liked: Cleanliness, staff & service
Eveything was clean, staff (Bri) was very nice! The roofgarden is very good. The rooms have poor insulation; you can hear everything.
Stayed 7 nights in Jan 2026

10/10 Excellent

MIGUEL ANGEL

Stayed 3 nights in Jan 2026

10/10 Excellent

Adeja

Stayed 1 night in Jan 2026

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was spacious and had a nice kitchen. Very helpful front desk staff. A marvellous roof top pool and lounge area. A room by the elevator is less desirable because of the noise from patrons.
Stayed 2 nights in Jan 2026

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was very accommodating , roof top area was amazing and location was very convenient.
Stayed 14 nights in Jan 2026

6/10 Okay

Richard

Stayed 14 nights in Jan 2026

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always a pleasure to enter at with. The property is always clean and convenient to the local restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Nikhil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet neighbourhood, close to the main centre, great pool
Stayed 4 nights in Jan 2026

6/10 Okay

Oscar

Stayed 7 nights in Jan 2026

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check in, clean. Apartment with kitchen amenities. All clean and nice. Parking on the street, beware of parking fees between 10am - ?pm All good, recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Room was very nice and the pool area was great! We were there for a month and really enjoyed it. One exception was the hotel is noisy. You can hear the furniture moving around above you and people talking outside your room. It can be frustrating.
Stayed 28 nights in Dec 2025

8/10 Good

gonzalo

Stayed 1 night in Jan 2026

10/10 Excellent

Ayan, San Jose

Stayed 10 nights in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Would for sure stay here again. Love it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice . Staff was happy. very nice pretty pool area . I love that it’s not right by 5th ave so it’s quieter but still walking distance to 5th ave .
Stayed 4 nights in Jan 2026

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, front desk staff very friendly, lovely pool area..great stay!
Stayed 4 nights in Jan 2026

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was courteous, rooms needed more dresser space. Clean hotel. It was a full eight blocks to the beach. Very nice stay.
Stayed 6 nights in Jan 2026

8/10 Good

Shamia

Travelled with family
Liked: Amenities, property conditions & facilities
Area, room amenities
Stayed 4 nights in Jan 2026

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, would highly recommend! The only negative was that we had some tiny ants in our room, but everything else was wonderful. The rooftop pool was a big highlight. We also really liked the neighbourhood, it’s close enough to easily access the main strip and beaches, but it’s quiet and has lots of great spots to eat nearby.
Stayed 8 nights in Dec 2025

6/10 Okay

Josh

Travelled with family and small children
Disliked: Staff & service
Someone else had a room key that unlocked my door. The people at the front desk don’t know what they’re doing.
Stayed 3 nights in Jan 2026