Sofía by Bunik

2.5 star property

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Photo gallery for Sofía by Bunik

Relax by the serene pool surrounded by lush greenery and palm trees.
Reception area with a reception desk, seating area, and large window offering a view of the outdoors.
Relax in this serene space with a comfortable sofa, a neatly made bed, and a potted plant.
Fully equipped kitchen with coffee maker, kettle, and utensils.
Enjoy casual dining and socializing in this compact kitchen with a modern design, featuring a refrigerator, microwave, and sink.

Popular amenities

  • Spa
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Mamitas Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

Premium Loft

8.6 out of 10
Excellent
(11 reviews)
  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

Superior Loft

7.8 out of 10
Good
(28 reviews)
  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Loft

8.6 out of 10
Excellent
(87 reviews)
  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are on-site.
Sofía by Bunik offers 45 air-conditioned accommodations with a safe and free toiletries. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools and concierge services are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff, a lift and a terrace
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 875 out of 1402 reviews
Rating 8 - Good. 286 out of 1402 reviews
Rating 6 - Okay. 121 out of 1402 reviews
Rating 4 - Poor. 44 out of 1402 reviews
Rating 2 - Terrible. 76 out of 1402 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Arno Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with any experience, we made it work. For example, we were told when we arrived that water pressure is sometimes an issue, and indeed, one night there was zero water for a few hours. Staff worked to their best ability to resolve this as fast as they could. All emenities were within a short walk - (best breakfasts/lunches at Chou Chou’s one block south - best burgers/Aperol Spritz at Mu’s approx 2 blocks south) - but far enough to not hear noise from bars/clubs. Roof top pool was great with good views. Good value for the price.
Stayed 8 nights in Apr 2025

6/10 Okay

Aimee

Stayed 2 nights in Apr 2025

2/10 Terrible

Edward

Travelled with group
Disliked: Property conditions & facilities
The shower doesn't work well, very little amount of water was coming out which was such as incontinence! specially there was 5 of us! we had to use a blender for us to get a proper shower
Stayed 2 nights in Apr 2025

10/10 Excellent

Tanya Marie

Stayed 6 nights in Apr 2025

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I highly recommend it

Great price , great location, very clean , equipped with kitchenette, great roof top pool with outdoor grill . Great security, great friendly front desk service
Stayed 1 night in Apr 2025

10/10 Excellent

Cedric

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place! Great service! My brother in law lost his airpod and went back a couple of days later and they had found it. Would recommend
Stayed 1 night in Apr 2025

8/10 Good

Line

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend without hesitation
Stayed 9 nights in Apr 2025

10/10 Excellent

Salvador J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan Carlos muchas gracias por todo los tours Que nos agaraste estaban al 💯. Tere gracias por ayudar a mi prima y a mi con linpiando el area de la Alberca. Anna gracias por ser el heroe para mi mama cuando se metio el pajaro por la bentana. Otra ves muchas gracias por todo 🙏 asta pronto si dios qierre
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice place to stay in Playa del Carmen! You are still walking distance from the 5th so you can party if you want, but it is far enough away that it is quiet and peaceful at night. There are lots of restaurants and food stands, and a huge grocery store if you want to use the kitchen in your room and self cater. The room was quiet, clean and comfortable, the mattress was quite firm. Impeccably cleaned when we went out, they did a wonderful job every time.Our private balcony was nice to relax on in the evening. We really enjoyed the rooftop pool area, so nice to spend an afternoon up there just reading and cooling off in the pool. We are coming back for one night before flying home, hopefully we can book a room here again, it was such a nice stay. I would definitely recommend staying here to anyone visiting Playa!
Stayed 3 nights in Apr 2025

10/10 Excellent

brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to stay here again! Best bang for your dollar
Stayed 1 night in Apr 2025

2/10 Terrible

edward

My partner and I booked here mostly due to the rooftop pool pictures. The area was a bit dirty and about 10-15 minutes walk to beach, as described. Many of the revie
Stayed 10 nights in Apr 2025

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Atzin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Marco

Stayed 1 night in Apr 2025

10/10 Excellent

Bhawani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and just like the pictures on-line. The roof garden and pool amazing the kids loved it. The only thing it needed was parking. We rented a car from the Airport and not having parking was a downside.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located in the middle of everything and near everything.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All pictures are true, we would stay here again. Edgardo and Anna were very friendly and helpful. Kitchen is not fully equipped but we managed and made some small purchases we left behind for other guest. We did have tiny ants that came in from the ceiling and the cleaning staff were trying their best to get rid of them but didn't while we were there. Hopefully they are gone now.
Stayed 16 nights in Mar 2025

10/10 Excellent

jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property close to so many things.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria, ROUND ROCK

Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice clean modern, staff re nice. One little point that we didn’t appreciate much is the pool is full most of the time and you should take a place early morning and small pool compared to the size of the guests! And you can’t access the pool at night even jst to have a quiet nice view without swimming and i dont know the purpose of that !!!!!! But overall it s a good place with a reasonable price 40$ a night !
Stayed 1 night in Apr 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property. When you check in, Juan Carlos makes you feel right at home. All the staff are very accommodating and go above and beyond on every occasion. The property is conveniently located near many excellent restaurant and shops.
Stayed 6 nights in Apr 2025

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as for walking safety, groceries very near by, restaurant and enjoyable place to stay
Stayed 5 nights in Apr 2025

2/10 Terrible

Frances

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I checked out and left immediately to the Hyatt. There are two chairs by the pool no place to lounge or take the sun no place to buy water in the building coming off a flight your thirsty . Terrible I read the reviews and they lied it’s far from the beach. As a courtesy leave water for your guests or have a vending machine .
Stayed 3 nights in Apr 2025

10/10 Excellent

Eleanor

Stayed 2 nights in Apr 2025