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The St. Regis Kanai Resort, Riviera Maya

5.0 star property

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5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
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Atlas Suite | 1 bedroom, down duvets, minibar, in-room safe
St. Regis Suite | 1 bedroom, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking included

Explore the area

Map
Paseo Kanai 15, Solidaridad, Playa del Carmen, QROO, 77730
  • Maroma Beach
    ‪5 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪14 min drive‬
  • Tres Rios Ecopark
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Grand Room, 2 Queen Beds, Non Smoking, Private Pool (Ocean View)

Grand Room, 2 Queen Beds, Non Smoking, Private Pool (Ocean View) | 1 bedroom, down duvets, minibar, in-room safe

Grand Room, 2 Queen Beds, Non Smoking, Private Pool (Ocean View)

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, Private Pool (Ocean View)

Grand Room, 1 King Bed, Non Smoking, Private Pool (Ocean View) | 1 bedroom, down duvets, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking, Private Pool (Ocean View)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace) | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace) | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis Suite

St. Regis Suite | 1 bedroom, down duvets, minibar, in-room safe

St. Regis Suite

  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis Suite

St. Regis Suite | 1 bedroom, down duvets, minibar, in-room safe

St. Regis Suite

  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed, Non Smoking, Private Pool (Ocean View)

  • Sleeps 7
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking, Terrace (Ocean View)

  • Sleeps 7
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking, Ocean View

  • Sleeps 7
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking, Ocean View

  • Sleeps 7
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking, Terrace (Ocean View)

  • Sleeps 7
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Corner (Ocean View)

Presidential Suite, 2 Bedrooms, Non Smoking, Corner (Ocean View) | 1 bedroom, down duvets, minibar, in-room safe

Presidential Suite, 2 Bedrooms, Non Smoking, Corner (Ocean View)

  • 215 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for John Jacob Astor Suite

John Jacob Astor Suite | 1 bedroom, down duvets, minibar, in-room safe

John Jacob Astor Suite

  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Caroline Astor Suite

Caroline Astor Suite | 1 bedroom, down duvets, minibar, in-room safe

Caroline Astor Suite

  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Atlas Suite

Atlas Suite | 1 bedroom, down duvets, minibar, in-room safe

Atlas Suite

  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Private Pool, Ocean View

Suite, 1 King Bed, Private Pool, Ocean View | Pool | 5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Suite, 1 King Bed, Private Pool, Ocean View

  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Double Bed, Non Smoking, Ocean View

  • Sleeps 7
  • 1 Double Bed

View all photos for Riviera Luxe Room

Riviera Luxe Room | 1 bedroom, down duvets, minibar, in-room safe

Riviera Luxe Room

  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

On the beach, white sand, beach cabanas, sun-loungers

The Riviera Maya EDITION At Kanai

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, (71)
The price is €542
for 1 room
includes taxes & fees
19 Jul - 20 Jul
The Riviera Maya EDITION At Kanai

About this property

The St. Regis Kanai Resort, Riviera Maya

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays on The St. Regis Kanai Resort, Riviera Maya's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. Housekeeping is available on request.
The St. Regis Kanai Resort, Riviera Maya offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down duvets. 55-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include espresso makers and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a private beach.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The St. Regis Kanai Resort, Riviera Maya. During your stay, you're just a quick walk from Maroma Beach. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at Chaya, one of the property's 6 restaurants and 5 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Indulge with hot stone massages, body wraps or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach
  • 4.9 mi (7.9 km) from El Camaleón Mayakoba Golf Course and 6.6 mi (10.6 km) from Gran Coyote Golf
  • Free beach shuttle service
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At The St. Regis Kanai Resort, Riviera Maya, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 4 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Chaya – Overlooking the ocean, this family restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Toro – Overlooking the ocean, this theme restaurant specialises in Latin American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Riviera – This poolside family restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
The Beach Club – This beachfront restaurant specialises in Tex-Mex cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Jack's Club – This poolside sports bar specialises in American cuisine and only serves lunch. Open selected days.

Languages

Catalan, English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 50 per person
  • 2 beach bars
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chaya
  • Jack's Club
  • Riviera
  • The Beach Club
  • Toro

Things to do

  • 5 outdoor pools
  • Beach club
  • Full-service spa
  • Shopping

Family friendly

  • 5 outdoor pools
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 85.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 16 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 50 per person
  • Rollaway bed fee: MXN 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

The St. Regis Kanai Resort, Riviera Maya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 85 reviews
Rating 8 - Good. 8 out of 85 reviews
Rating 6 - Okay. 3 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, calm, and relaxing. The service is outstanding!! From the receptionist through the beach area—Alejandro and Eric are the most amazing servers.
Stayed 6 nights in Mar 2025

4/10 Poor

Andrew

Liked: Property conditions & facilities
Disliked: Staff & service
not what i was expecting - Edition much better service
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous at so many levels.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Margaret

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Joshue, DULUTH

Stayed 3 nights in Jan 2025

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaime

Stayed 3 nights in Dec 2024

10/10 Excellent

Shellneithia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing design
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and butler service - always available to help out whenever needed
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Riviera Maya

Had an amazing time with my Family. Room pool gave it a special touch.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern, good service and food.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aylar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, new hotel. Excellent service and good food. Nothing to complain about.
Stayed 5 nights in Sep 2024

10/10 Excellent

Livia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is stunning, and the service was top-notch without feeling pushy. My room had incredible views of the ocean and mangroves. The food was also fantastic, with plenty of delicious options. Overall, it’s the perfect place to relax and enjoy the beauty of the Riviera Maya.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was Incredible!!! It is build on mangroves and surrounded by them. One of the most beautiful hotels. Amazing service. They had activities for everyone in the family; various pools, restaurants, beach, spa, kid’s club, library, curated stores. We had a birthday party here and we had people of all ages and everyone left with a happy heart.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodrigo Baeza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel esta increible, las instalaciones muy bien. El servicio en albercas tiene que mejorar, se tardan mas de 1 hora en traer cualquier cosa. También la limpieza de los cuartos tienen que hacerla mejor
Stayed 4 nights in Aug 2024

10/10 Excellent

Zinaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful new hotel

I Never write hotel reviews... but my stay this time was exceptional so here it goes. The hotel is new and well integrated into the mangroves by keeping a large portion of the forest intact. You can often see a wild animal walk by. The hotel itself was only open in 2022 and is beautiful in every way. Restaurants are great, and the beach and the pools are beautiful, warm, and pleasant. I will try to come back one day.
Stayed 4 nights in Aug 2024

8/10 Good

Jonathan

Stayed 6 nights in Jul 2024

4/10 Poor

Maricarmen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible food and service… súper over priced
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Stayed 5 nights in Jul 2024

10/10 Excellent

Chaya

Stayed 2 nights in Jun 2024

10/10 Excellent

Alethia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great food! Excellent service!
Stayed 3 nights in Jun 2024