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HYATT house Pleasanton

3.0 star property

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Photo gallery for HYATT house Pleasanton

Exterior
Serves lunch, dinner and happy hour
Serves lunch, dinner and happy hour
Exterior
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
4545 Chabot Drive, Pleasanton, CA, 94588
  • Place, Hacienda Business Park
    ‪8 min walk‬
  • Place, Tommy T's Comedy House
    ‪16 min walk‬
  • Place, Stanford Health Care - Valleycare Medical Foundation
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 1 Bedroom

9.2 out of 10
Wonderful
(52 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

7.8 out of 10
Good
(17 reviews)
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(12 reviews)
  • 66 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Pool View (1 King Bed)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 Bedroom, Pool View (1 King Bed)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)
Hyatt Place Dublin/Pleasanton
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,001 reviews
The price is €104
includes taxes & fees
14 Feb - 15 Feb
Hyatt Place Dublin/Pleasanton

About this property

HYATT house Pleasanton

Suburban hotel with 24-hour fitness centre and outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
HYATT house Pleasanton offers 128 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at HYATT house Pleasanton. During your stay, you're just a quick walk from Hacienda Business Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Hacienda Business Park and Team Health West
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
HYATT house Pleasanton offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 1104 square feet (99 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Pleasanton. A free area shuttle within 5 mi is available. Free self parking is available.

This Pleasanton hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.
H Bar – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff

Business services

  • 1,104 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • In a provincial park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100.00
  • Maximum 2 (weight limit: 37 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200 per stay) plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house Hotel Pleasanton
HYATT house Pleasanton
Pleasanton HYATT house
Hyatt Pleasanton
Hyatt Summerfield Suites Pleasanton Hotel Pleasanton
HYATT house Pleasanton Hotel
Pleasanton Summerfield Suites
Summerfield Suites Pleasanton
Pleasanton Hyatt
HYATT house Pleasanton Hotel
HYATT house Pleasanton Pleasanton
HYATT house Pleasanton Hotel Pleasanton

HYATT house Pleasanton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

patrick

Stayed 1 night in Oct 2025

2/10 Terrible

Samantha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was really rude to me . I’ve been to this hotel twice and never had issues with the staff . But this lady was really grumpy , I didn’t like the tone she was using . Or how she spoke to me . It’s an older lady with glasses . She also switched my deposit price . How did the deposit go from $100 to $250 when I’ve gotten this same room twice already for $100 deposit .& I recently been at this hotel so how did the price just change like that ?She didn’t even give me a clear response when asked about it either . She also didn’t give me clear instructions on where my room was she just said it’s on the second floor so I had to walk all the way around the hotel just to find my room . She also was way nicer to the white ppl that came in Vs how she treated me . She even scolded me multiple times when I would ask questions . I don’t know what her problem was but she seemed very mean and very racist . That’s not how you should greet people at all . Regardless of their skin color . It literally took me almost 10 mins just to check in !!! It shouldn’t be so much work to just check me into my room how they always do . Overall I had a 4/10 experience this time around . It could’ve went way smoother if she would just be welcoming & nice .
Stayed 1 night in Oct 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was closed in the evenings otherwise they would of gotten a higher rating.
Stayed 1 night in Oct 2025

2/10 Terrible

James

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
All went well
Stayed 1 night in Oct 2025

10/10 Excellent

Rachael

Stayed 2 nights in Oct 2025

10/10 Excellent

Angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like all the little details they put into the rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet place. ample parking. liked the made to order omelette at breakfast. spacious suite rooms. very accommodating staff, especially at the counter. everybody is smiling and pleasant.
Stayed 1 night in Sep 2025

2/10 Terrible

George

Average
Stayed 1 night in Jul 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and secure. Staff was not helpful when we asked for a pack and play. They said it was put away in storage and I later found out that it was there all along at check in.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jonell

Disliked: Cleanliness, staff & service, amenities
My flights were changed by the airlines. I had no control over that. Due to the change I could not make it to the hotel the night of my booking. I called to change my reservation, nothing was available for the night I needed a room and I was still charged for a room for the night that I couldn’t make it to due to my flight change.
Stayed 1 night in Oct 2025

2/10 Terrible

Amandeep

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst service by receptionist Donald

The receptionist Donald was extremely rude,mean and racist. He told us that we can leave the hotel when we asked him for some assistance. I asked him what kind of service is this and he told us that we should leave and go somewhere nice because we are not welcome there. We left right away even after paying for the hotel. I need someone from the corporate to contact me before i take this further
Stayed 1 night in Oct 2025

10/10 Excellent

Desi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking was perfect. Easy access to our room. Improvements could be made for breakfast. Adding hot protein and real rags would be great. Orange juice was very thin.
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Great breakfast! Awesome staff.
Stayed 1 night in Oct 2025

2/10 Terrible

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My room smelled like ciggarette so bad it hurt my mothers chest she had no pre-existing conditions it was that bad i went to the desk informed them and they asked if it was okay someone went in there to verify to change me rooms but thrn changed how they preceded to contact me to phone instead. Without me knowing to wait on a call they told me it v was myvfault for not answering my phone and that i would have no leanacy. By night two she could not handle it anymore. I went down to the front desk again they gad us clean out our room at 6 am just to sit in the lobby 30 mins to change rooms. They did not want to accommodate us at all so i went to corporate and im expecting a call back soon. Terrible customer service when making a reasonable request that was out of their ordinary requests.
Stayed 2 nights in Oct 2025

6/10 Okay

TZU

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, comfortable beds, great buffet breakfast and free parking. Beds are comfy and rooms are spacious.Highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service at check in . Thank you
Stayed 1 night in Sep 2025

8/10 Good

Mitchell

Liked: Room comfort
Other hotels offered more amenities.
Stayed 1 night in Jul 2025

8/10 Good

Arvinder

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Harish

Stayed 1 night in Sep 2025

6/10 Okay

Kahdijah

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t stay there again.

The room was clean and staff was nice. The bed and couch were both uncomfortable. The toilet paper holder that was supposed to be attached to my wall was completely broken, so it was constantly falling off. The bathroom door slides and is so loud. I was charged a $250 deposit even though I stayed on a Sunday and there is a sign at the front desk that says “stays Sunday-Thursday require a $100 deposit”. Room was way too expensive for the quality. There’s a Townhomes suites like five minutes away that is way nicer and cheaper.
Stayed 1 night in Aug 2025

8/10 Good

Matt

Stayed 1 night in Aug 2025

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