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The Windsor Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for The Windsor Boutique Hotel

Reception
50-inch flat-screen TV with digital channels, TV, DVD player
Luxury Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Exterior
Property amenity

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Kitchen
  • Air conditioning

Explore the area

Map
36 Broadway Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪10 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Suite, 1 Queen Bed

Luxury Suite, 1 Queen Bed | Living area | 50-inch flat-screen TV with digital channels, TV, DVD player

Luxury Suite, 1 Queen Bed

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 50-inch flat-screen TV with digital channels, TV, DVD player

Executive Suite, 1 King Bed

  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 2 Queen Beds

50-inch flat-screen TV with digital channels, TV, DVD player

Luxury Suite, 2 Queen Beds

  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

The Windsor Boutique Hotel

Beaux Arts hotel in Asheville with free parking
A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and free newspapers are on-site.
The Windsor Boutique Hotel offers 14 accommodations with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Windsor Boutique Hotel. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features such as free WiFi in public areas and free self-parking, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Relax with a drink at the wine bar
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Diana Wortham Theatre and Thomas Wolfe Memorial
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly The Windsor Boutique Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This Beaux Arts Asheville hotel is smoke free.

Walls Wines Bar – On-site wine bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Walls Wines Bar

Things to do

  • Art gallery
  • Shopping

Family friendly

  • Children's games
  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 1907
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact this property in the morning on their arrival date to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 11 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Windsor Boutique Hotel Asheville
Windsor Boutique Hotel
Windsor Boutique Asheville
Windsor Boutique
The Windsor Hotel Asheville
The Windsor Boutique Hotel Hotel
The Windsor Boutique Hotel Asheville
The Windsor Boutique Hotel Hotel Asheville

The Windsor Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 447 out of 511 reviews
Rating 8 - Good. 54 out of 511 reviews
Rating 6 - Okay. 8 out of 511 reviews
Rating 4 - Poor. 1 out of 511 reviews
Rating 2 - Terrible. 1 out of 511 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. My biggest complaint is the parking is so bad, it doesn't feel safe parking in the ally the hotel provides, i went to move my car at 12am to the paid parking garage and there were numerous homeless in the ally next to the cars. Our check out was on Saturday and we were told we'd have to move our car to that parking garage because of a farmers market blocking the ally, so I ended having to pay for the parking. Also the front desk was on limited hours and I ended up helping two guest get checked in and find parking since I happened to be in the lobby. Outside of that the hotel was amazing. The room we stand in had a dated bedroom tv with no smart functions so we weren't able to watch Netflix together which was a bit of a let down but not a deal breaker. I really did enjoy my stay, the parking really was the worst thing about it. I probably wouldn't stay again due to that but really thats the only reason
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wally cuddles is a must

Wally the receptionist was the highlight of our visit. Missing our own pooches meant cuddles was a must. The rest of the team are great too so friendly. And the room was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

We come to Asheville a few times a year. We had stayed at a few places before finding the Haywood and had been very happy there until their recent renovations took out their bathtubs. I have nerve conditions that need me to soak my legs. That led me to calling a bunch of places and finding the Windsor and I’m so glad I did. It had a wonderful location, charm and much better than an average hotel stay. (It was even cheaper than our previous hotel by a tad) The amenities couldn’t be beat. Will definitely return.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Very charming with a great blend of features that appeared original and also many updates. Felt very clean. Great amenities in the room that are small but highlight you’re in a higher level hotel (robes, slippers, hand soap, nicer toilet paper, complimentary beverages). The only downside to the room was the bathroom lighting was low but then I found there was a lit makeup mirror in the cabinet. Lots of shopping, restaurants in the area. Highly walkable. Definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful!
Stayed 1 night in Feb 2025

8/10 Good

Reginald

Travelled with partner
Liked: Cleanliness, amenities
The property is a nicely redone older building. The street noise from our sitting room was very bad. The parking is a block and a half away in an unsecured lot
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at the Windsor hotel. It was a beautiful, carefully curated space that met our needs and exceeded our expectations. From the real dishes in the kitchen, to the convenience of a washer dryer, it was well stocked and beautiful. Staff was extremely helpful and responsive; they just weren’t always there which is why that’s four stars.
Stayed 2 nights in Dec 2024

10/10 Excellent

DORAIDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the room, very comfortable for our family of 4
Stayed 2 nights in Dec 2024

10/10 Excellent

Laureen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property thats modernized and makes you feel like home. Staff was extremely friendly and kind.
Stayed 1 night in Sep 2024

10/10 Excellent

Julian, Newport News

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place and excellent location
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!!! We snagged a last minute reservation and could not have been more lucky to have stayed here! Great location - gorgeous, spacious rooms. Amazing decor. 10/10!
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service.
Stayed 1 night in Aug 2024

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great, well-appointed boutique hotel in the middle of downtown Asheville. The staff are lovely and it’s walkable to so many fun shops and restaurants. We loved our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Janna

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Beautifully converted historical building!
Stayed 1 night in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Old World ambiance and the ability to walk to most areas downtown and not have to worry about parking. Enjoyed the snacks and the adjacent gallery. I thought the place was going to be a bed & breakfast, but, sadly, no breakfast! :( Nice refrigerator - with ice! Bathroom sink was very small. Heads up for all of the women who have cosmetics or hair implements to work with - almost no room. Many of the outlets did not work so things I thought were charging ended up losing power. Great windows and natural light in living room. Too dark everywhere else. TV in bedroom didn't work. All staff were wonderful! Very helpful with positive affects. All in all, enjoyed the stay!
Stayed 4 nights in Jul 2024

10/10 Excellent

John, Mamaroneck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

SHERRI

Liked: Staff & service, amenities, property conditions & facilities
The staff was wonderful. Beautiful suite and nice touches throughout.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024