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The Windsor Boutique Hotel

4.0 star property
VIP Access

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Exterior
Reception
Luxury Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Luxury Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Luxury Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
36 Broadway Street, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪8 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Suite, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 2 Queen Beds

Luxury Suite, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Queen Bed

Luxury Suite, 1 Queen Bed | Living area | 50-inch flat-screen TV with digital channels, TV, DVD player

Luxury Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 50-inch flat-screen TV with digital channels, TV, DVD player

Executive Suite, 1 King Bed

  • 88 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Windsor Boutique Hotel

A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities and free newspapers are on-site.
The Windsor Boutique Hotel offers 14 accommodations with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Windsor Boutique Hotel. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Relax with a drink at the wine bar
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Diana Wortham Theatre and Thomas Wolfe Memorial
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The boutique The Windsor Boutique Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property.

This Beaux Arts Asheville hotel is smoke free.

Walls Wines Bar – On-site wine bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 161 metres

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Walls Wines Bar

Things to do

  • Art gallery
  • Shopping

Family friendly

  • Children's games
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 1907
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property in the morning on their arrival date to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 11 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Windsor Boutique Hotel Asheville
Windsor Boutique Hotel
Windsor Boutique Asheville
Windsor Boutique
The Windsor Hotel Asheville
The Windsor Boutique Hotel Hotel
The Windsor Boutique Hotel Asheville
The Windsor Boutique Hotel Hotel Asheville

The Windsor Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 529 out of 602 reviews
Rating 8 - Good. 59 out of 602 reviews
Rating 6 - Okay. 11 out of 602 reviews
Rating 4 - Poor. 2 out of 602 reviews
Rating 2 - Terrible. 1 out of 602 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Stayed 2 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Huge room Charming space Great location - walking distance to almost everything Excellent Staff !!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer Brooke

Liked: Cleanliness, amenities, property conditions & facilities
This was one of the best experiences I’ve had at a hotel. The room was a well-appointed apartment, super clean and cozy. Every staff member I engaged with was incredibly friendly and helpful with thoughtful recommendations for places eat and general local insights. I’m definitely coming back to Asheville, if only to stay at the Windsor!
Stayed 3 nights in Feb 2026

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and comfy. The only thing that was uncomfortable was the pillows. Other that that I enjoyed it very much.
Stayed 2 nights in Feb 2026

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities
Wow! We had a wonderful stay at the Windsor Boutique Hotel. The rooms were beautiful and thoughtfully decorated. The bed was really comfortable. Having a full kitchen and washer/dryer was the main selling point for us. The parking situation is easy-peasy and you can unload in front of the hotel before parking. The front desk staff is very kind and professional. The location can't be beat. We were able to walk to everything we needed and never had to use our car once all week! I hope to stay again during my next trip to Asheville!
Stayed 6 nights in Feb 2026

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Great stay! Amazing staff
Stayed 3 nights in Feb 2026

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
The establishment was fantastic. Location, Cleanness and Staff all of it. Could have not asked for a better experience.
Stayed 5 nights in Feb 2026

10/10 Excellent

Allison, JOHNSON CITY

Liked: Cleanliness, amenities, property conditions & facilities
awesome place. lots of personality. Great services great location in the heart of downtown
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome! Erica was so helpful friendly and kind! We are going to go back in May!
Stayed 2 nights in Feb 2026

10/10 Excellent

Kristan

Stayed 1 night in Jan 2026

10/10 Excellent

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing. Very unique, clean, had everything we needed, and comfortable. GREAT service and location. 10/10 would stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Most fabulous hotel! The staff was incredible. The room was perfect every which way.
Stayed 5 nights in Jan 2026

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely boutique hotel! The room was beautifully decorated with well-equipped kitchen, comfy living area, and quality bath amenities, robes, slippers, etc., in a perfect downtown location. We only spent one night to see the Thomas Dambo Trolls at the N.C. Arboretum, but it would be a great home base for extended stays exploring downtown Asheville and beyond.
Stayed 1 night in Jan 2026

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Really enjoyed the hotel and the staff was top notch.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
very nice two room set up with kitchen area. refurbished older building right in the heart of Nashville.
Stayed 2 nights in Jan 2026

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Dec 2025

8/10 Good

Owen

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Dec 2025

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful at check in and on check out. The building definitely brings the older building charm with modern amenities. The parking is close enough that it wasn’t an issue, especially given that the location is downtown Ashville. I would love to return and stay longer.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Such a great stay. The rooms are big and feel more like a home than a hotel. It’s in a good part of the downtown area so everything is walkable. I could have stayed for a month.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! We have stayed here several times and love it and we always recommend to people
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, clean, spacious, comfortable, and close to restaurants and shopping. Friendly and helpful staff.So many little extras. Will definitely be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The best service.... everything you need in the best part of downtown Asheville.
Stayed 2 nights in Dec 2025