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Solace by the Sea

3.0 star property

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Photo gallery for Solace by the Sea

Reception
Reception
Standard Single Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, soundproofing
Exterior
Beach nearby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Highway 2 at km 220.1, Ponce, 00733
  • Place, Vicens Coliseum
    ‪6 min drive‬
  • Place, Parque de Bombas
    ‪9 min drive‬
  • Place, La Guancha
    ‪9 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪15 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, soundproofing

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible | Desk, laptop workspace, blackout curtains, soundproofing

Single Room, Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Desk, laptop workspace, blackout curtains, soundproofing

Family Triple Room

  • Garden view
  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, soundproofing

Standard Single Room, 1 Double Bed

  • Garden view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Costa Bahia Hotel & Convention Center
Guayanilla
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 2,008 reviews
The price is €111
includes taxes & fees
19 May - 20 May
Costa Bahia Hotel & Convention Center

About this property

Solace by the Sea

This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area and a children's pool.
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Satellite televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Solace by the Sea, you'll be within walking distance of Playa Cayo Cardona. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Palmares, a family restaurant that serves local and international cuisine
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a terrace and a vending machine
  • On-site recreation includes a playground
  • Just a 5-minute drive from Vicens Coliseum and a few minutes from Carribbean Cinemas Ponce Towne
  • Cats and dogs welcome for a fee (restrictions apply)
Solace by the Sea offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a garden are also featured at the family-friendly Solace by the Sea. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ponce hotel.

Palmares – This family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 3 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.0
Rating 10 - Excellent. 222 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 210 out of 1001 reviews
Rating 4 - Poor. 150 out of 1001 reviews
Rating 2 - Terrible. 245 out of 1001 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Roberto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No fridge, no micro, bed not good ,not enough towels, soap dispenser empty Does not feel like the name fits. Wont go again unless improvements are made
Stayed 2 nights in Jan 2026

4/10 Poor

jose

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend it. Expedia should not have it as a place to stay. Staying at a motel would be better. Its a 2 out of 10.
Stayed 1 night in Jan 2026

2/10 Terrible

Elsa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My experience was TERRIBLE. Dirty pool, no staff, restaurant/bar (is no restaurant/bar just someone that can put something to eat together) was supposed to be open all day Saturday we went to check, it was closed at 8. Sunday we were all day without TV, staff try to fix it, had to complain 3 times finally at 3 pm someone fix it, ice machine not working, is no fridge in the room so I have to continue to go to the lobby for ice, no phone in the room so I have to either use mines or walk to the lobby. I ask for the music box to be put by us since the day before it was by the pool, they put it out side of the lobby claiming it was no security around, I never saw security, they only have 3 employees working, place is sounrended by cats and dogs, I am a pet lover but it was a Lil ridiculous, no no hot water, sink keep getting back up, today Monday 1/12 no water at all and I feel something walking on me I turn on the light and it was a ROACH! I couldn't believe it and when we went to check out they said we own $43 for breakfast I really thought breakfast was included apparetly no, but I was never informed and for that price I will rather drive to El Meson or Ihop, Manager made the adjustment for the breakfast but I really think she thought I was just trying to get a free breakfast, she apologized for the experience but didn't show any sympathy, I been in Retail for 20 plus yrs and I always make sure I go above and beyond for my customers. Never going back or recomending this place.
Stayed 2 nights in Jan 2026

4/10 Poor

Zuleida

Stayed 1 night in Jan 2026

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No heated water in the shower, clogged shower
Stayed 1 night in Jan 2026

10/10 Excellent

Jeniffer

Stayed 1 night in Jan 2026

8/10 Good

Mariam

Travelled with family
Liked: Cleanliness, amenities
Una habitación limpia, grande y cómoda, el baño es pequeño, mi estadía fue de una noche y fue muy cómoda y accesible.
Stayed 1 night in Dec 2025

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room that was not meant to be given. Door didn’t close right, room wasn’t ready, room was dirty, AC was leaking and rusted, and shower had no water nor towels. It was the 31st and they were short staffed. Manger tried to give another room but the damage was done since this made us late for an event.
Stayed 1 night in Dec 2025

2/10 Terrible

Celia

Disliked: Cleanliness, amenities, property conditions & facilities
That place should not be open to public. The room we stayed the bathroom was leaking from the ceiling right below the toilet. The toilet was broken water coming from the bottom into the room. It was a nightmare,not able to use the bathroom. Causing us to leave the place early in the morning not able to rest. The aspect of the entire place was worthless. A motel would have been better. I want my money back.
Stayed 1 night in Dec 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are Very clean ! Areas are clean also but I love to play basketball and the court was filthy and the basketball board and rim was broken . Overall very good !
Stayed 2 nights in Dec 2025

10/10 Excellent

Neisa

Stayed 1 night in Dec 2025

2/10 Terrible

Jacqueline, Quebradillas

I made the reservation after 10:30 pm thru the app with the option to pay at the hotel, and when I arrived to the hotel the only one in the front desk was the security officer; he told me there's no one there to assist me & that I had to make the reservation & make the payment before 10 pm.
Stayed 1 night in Dec 2025

6/10 Okay

Jacqueline

Stayed 1 night in Dec 2025

6/10 Okay

Luz

It was ok
Stayed 2 nights in Dec 2025

8/10 Good

edilberto

Stayed 2 nights in Dec 2025

2/10 Terrible

LEE

Disliked: Cleanliness, staff & service, amenities
No hot water and no water pressure . Requested towels and cleaning service not provided . 😞😞😞
Stayed 2 nights in Nov 2025

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was on a 4 night. There was no water, it return my las day at the stay. No hot water, hotel said they have internet. None of the clerks knew the password, when they find the pass, the internet didnt work. Everything on the hotel was old. The hoise keeping only cones when you left the hotel. For the price paid it was a terrible experience, im adking for a refund.
Stayed 4 nights in Nov 2025

2/10 Terrible

Yamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejaron que generara el chekin sin informas que la.propiedad no contaba con servicio de Agua.
Stayed 1 night in Nov 2025

8/10 Good

Valeria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Freddie

Stayed 3 nights in Nov 2025

6/10 Okay

LEE

Ok
Stayed 1 night in Nov 2025

2/10 Terrible

giselle

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was not a good experience. The hotel had no water for 2 days. They didn’t even offer some gallons of water so we can shower. We had to purchase water bottles. The TV never worked because no internet. Room needs a lot of upgrades
Stayed 2 nights in Nov 2025

2/10 Terrible

Yvette

Travelled with family
Disliked: Amenities, property conditions & facilities
I'm sorry, I never do this, but it was horrible. First, when I arrived at the facilities, I had doubts because the entrance was flooded. When I got there, the staff were kind, but when I entered the room, it was terrible—the stench of mold and humidity was overwhelming. The air was hot and full of dust, it seems like maintenance hasn't been done in a long time. When I tried to turn on the light near the coffee maker, it didn’t work. There was no water or cups to make coffee. When I went into the bathroom, there was no water pressure—neither hot nor cold. The bathtub was dirty and moldy, but the worst part was the unbearable stench. What guarantee was there that the water would even come back hot? I had trouble breathing and experienced fatigue caused by all those odors and dust. I left and returned the key, and I informed the staff. They said that around midnight there was a malfunction and the house manager was working on it. It’s impossible to stay in such an unsuitable place. In front of the room, there were dogs and cats.
Stayed 1 night in Nov 2025

4/10 Poor

Luis

Travelled with family
Disliked: Amenities
Not the best place to be with the family
Stayed 1 night in Oct 2025

6/10 Okay

FLAVIA

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was no water!
Stayed 1 night in Nov 2025