I have stayed here several times in the past and no real issues. However, this weekend was definitely different and has made it to where I don’t know how comfortable I feel staying at this location again. We had several issues with our key cards at the very beginning where they worked and then did not intermittently, and each time were assured that there was no problem after getting back from a show we came back and were unable to get into our room at all, and neither was the only staff member on premise, who did not seem to know how to proceed. After waiting for several hours and still not being able to get into our room while we waited outside, we got an Uber to try and find places that were still open so that we could kill time and ask that they notify us when the locks are fixed. We were trying to be very reasonable. Around 5 AM finally getting a voicemail saying that everything is fine and our tours are unlocked. So we came back to the hotel and sure enough our door was not only unlocked, but left open with all of our belongings inside. Fortunately, it does not look like any of our things were taken, at least as far as we could tell, but very unnerving to say the least. The lock still did not work by the time we left and checked out, and despite being able to get practically no sleep as we were locked out of our own room for most of the night, and couldn’t even go anywhere because my car keys were locked in the room. And they just didn’t even seem very apologetic.