Maggie P. was pleasantly helpful at the front desk. The hotel was very conveniently situated in Old Port walking area for restaurants, shops, and near the piers. The breakfast was ok, I wouldn't do it for multiple days though, there are many breakfast options to try around in walking distance, we did the add on cooked to order option. The room was very spacious, we had 2 queen beds and a sitting area. The pool, gym, and hot tub were basic, we toured it, but didn't utilize them. We had a qiuet night, barely heard other guest in the halls or side by side. The location was key. I would stay there again. Valet parking was expensive, but very convenient. We didn't want to deal with self parking in an area we were unfamiliar with. In and our privilege is nice if you have places to drive to, but once again that particular area is so walkable.