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Hyatt House Portland Airport

3.0 star property

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Photo gallery for Hyatt House Portland Airport

Fitness facility
Dining
1 bedroom, desk, laptop workspace, blackout curtains
Meeting facility
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Cascade Station
    ‪12 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Mt Hood Community College - Maywood Park Campus
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

Room, 1 King Bed with Sofa bed, Accessible Bathtub | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free airport shuttle
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The price is €72
includes taxes & fees
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About this property

Hyatt House Portland Airport

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, self parking and dry cleaning. Housekeeping is available on request.
Hyatt House Portland Airport offers 112 accommodations with coffee/tea makers and designer toiletries. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hyatt House Portland Airport's great location gets high marks from our customers. During your stay, you'll be close to Cascade Station. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include 9 meeting rooms, laundry facilities and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • 13 minutes by car from Veterans Memorial Coliseum and 14 minutes from Moda Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 9 meeting rooms available. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Hyatt House Portland Airport. Parking is available for a fee.

This 3-star Portland hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Jawfish Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Bar – This lobby lounge only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jawfish Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 December 2025 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Hyatt House Portland Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 834 out of 1818 reviews
Rating 8 - Good. 431 out of 1818 reviews
Rating 6 - Okay. 278 out of 1818 reviews
Rating 4 - Poor. 133 out of 1818 reviews
Rating 2 - Terrible. 142 out of 1818 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alicia Glacias

Stayed 3 nights in Oct 2025

10/10 Excellent

Casey

Stayed 1 night in Jan 2026

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jan 2026

10/10 Excellent

Jasper

Stayed 2 nights in Dec 2025

10/10 Excellent

Angelina

Stayed 1 night in Dec 2025

10/10 Excellent

KATHLEEN

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is under renovation with understandanle related mess. Wouldn't be too difficult, however, to pick up old sheets lining the hallway floors and maybe run a vacuum cleaner to get up some debris.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Staff & service
New transitioning from previous owners with renovations underway. Decent value with lower rates.
Stayed 2 nights in Dec 2025

8/10 Good

Sean Michael

Business traveller
Liked: Staff & service, room comfort
Exceptional Staff
Stayed 1 night in Aug 2025

10/10 Excellent

Humberto

Stayed 2 nights in Dec 2025

8/10 Good

Leroy

Stayed 2 nights in Dec 2025

6/10 Okay

Linda Oaks

Travelled with family
Liked: Staff & service
Nice staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude, hidden incidental charges, computer at front desk not working properly. I ended up not staying there because they were having computer problems.
Stayed 2 nights in Dec 2025

2/10 Terrible

Helina

Stayed 4 nights in Dec 2025

2/10 Terrible

helina

Stayed 4 nights in Dec 2025

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The best and only good thing about the Sojourn Suites was Jose at the front desk, a true professional. Beyond that, I feel bad for the challenges he has to face at this property. The room was dirty including used coffee pods, comforters with huge burn holes, burnt out lights, a tv with no limited channels and bad picture, a sink that wouldn’t drain. Garbage piled up in the common area trash cans, complimentary coffee wasn’t labeled decaf or regular. The lack of security and safety protocols at this establishment considering the amount of vagrancy and homelessness was shocking. Doors that wouldn’t shut properly to the exterior, my window in my ground floor room was unlocked and had no screen. I’d like to discuss receiving some compensation from Expedia for this stay.
Stayed 3 nights in Dec 2025

6/10 Okay

Leroy

Stayed 1 night in Dec 2025

8/10 Good

Jeremy

Liked: Cleanliness
The associated restaurant “Jawfish” was nice, friendly staff soild Slice of key lime pie and good bourbon selection
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Faustino

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities
THERES NO HOT WATER!!
Stayed 1 night in Dec 2025