Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

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Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Exterior
Breakfast and dinner served, seafood
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Lobby

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
425 Water St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Waterside District
    ‪14 min walk‬
  • Norfolk Scope
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, View

8.6 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View

8.8 out of 10
Excellent
(57 reviews)
  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 28.4 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Riverfront hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Renaissance Portsmouth-Norfolk Waterfront Hotel. During your stay, you're just a quick walk from Portsmouth Naval Shipyard Museum. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy seafood while dining at The Crawford Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Portsmouth Naval Shipyard Museum and 4 minutes on foot from Children's Museum of Virginia
Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Crawford Restaurant – This restaurant specialises in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Beacon Lounge – On-site lobby lounge. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self-parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 565 out of 1006 reviews
Rating 8 - Good. 208 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chanpean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Odasia

Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, friendly staff, Beautiful view of the Harbor...had a great time...
Stayed 1 night in Apr 2025

10/10 Excellent

Life as Mya

Stayed 1 night in Jan 2025

10/10 Excellent

AlFred

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly location
Stayed 1 night in Apr 2025

8/10 Good

MARC

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Quentin

Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Business traveller
Stayed 3 nights in Apr 2025

10/10 Excellent

Wayne, richmond

Stayed 2 nights in Apr 2025

8/10 Good

Sara

Stayed 1 night in Dec 2024

10/10 Excellent

Jamie Leonard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live the bar
Stayed 1 night in Mar 2025

2/10 Terrible

AlFred

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool wasn’t available, wish we were told prior to booking and No valet was on duty even though a sign was posted stating valet parking….
Stayed 1 night in Apr 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to my liking.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant
Stayed 1 night in Mar 2025

8/10 Good

MIELORDD, SANDSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Amenities
The lady a the desk was rud
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly and attentive staff. Would have no reservation about staying here again if i needed to come back to the area.
Stayed 1 night in Mar 2025

10/10 Excellent

William Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were wonderful and very accommodating. The hotel was beautiful. Will definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area of the hotel, but I wish it had a balcony.
Stayed 2 nights in Mar 2025

10/10 Excellent

Asuncion D.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed at the Renaissance Portsmouth-Norfolk this past weekend. The hotel was clean, and the rooms were very comfortable. The Staff were very helpful and respectful, especially in the restaurant area and the bellhop. I will definitely stay at the Renaissance if I visit the area again! Keep up the good work!
Stayed 2 nights in Mar 2025

8/10 Good

Brooke

Stayed 2 nights in Mar 2025

2/10 Terrible

Joi

Disliked: Cleanliness, amenities, property conditions & facilities
The absolute worst day I've ever had. Rome was not clean properly at all. Items in the room broken, just look old, terrible facility
Stayed 1 night in Mar 2025