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Highliner Hotel & Conference Centre

2.5 star property

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Photo gallery for Highliner Hotel & Conference Centre

View from property
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
815 1st Ave W, Prince Rupert, BC, V8J1B3
  • Totem Park
    ‪10 min walk‬
  • Alaska Ferry Terminal
    ‪3 min drive‬
  • Digby Island Ferry Terminal
    ‪4 min drive‬
  • Prince Rupert, BC (YPR)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Mountain View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

Beach/ocean view

Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Ocean View

Standard Room, 1 Queen Bed, Balcony, Ocean View | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

Beach/ocean view

Standard Room, 1 King Bed, Balcony, Mountain View

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

  • 20 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Kitchen, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Signature Room, 1 King Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

  • 27 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Highliner Hotel & Conference Centre

Waterfront hotel with free breakfast and fitness centre
A restaurant, a fitness centre and a conference centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Highliner Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Prince Rupert hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Highliner Hotel & Conference Centre. During your stay, you're just a quick walk from Famous Players Prince Rupert Cinemas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at First Avenue Bistro
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute walk from Famous Players Prince Rupert Cinemas and 9 minutes on foot from Chances Prince Rupert
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Highliner Hotel & Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this Prince Rupert hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.
First Avenue Bistro – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • First Avenue Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre (5,000 square foot of space)
  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Highliner Hotel
Highliner Plaza
Highliner Plaza Hotel
Highliner Plaza Hotel Prince Rupert
Highliner Plaza Prince Rupert
Highliner Plaza Hotel And Conference Centre
Highliner & Conference Centre
Highliner Hotel Conference Centre
Highliner Plaza Hotel Conference Centre
Highliner Hotel & Conference Centre Hotel
Highliner Hotel & Conference Centre Prince Rupert
Highliner Hotel & Conference Centre Hotel Prince Rupert

Highliner Hotel & Conference Centre Reviews

Reviews

6.6
Rating 10 - Excellent. 115 out of 633 reviews
Rating 8 - Good. 175 out of 633 reviews
Rating 6 - Okay. 180 out of 633 reviews
Rating 4 - Poor. 91 out of 633 reviews
Rating 2 - Terrible. 72 out of 633 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Rhonda

Travelled with family
Liked: Cleanliness
Boil water advisory posted yet we were only allowed 1 bottle for 2 people upon arrival. retrieved water cup by cup from lobby. Hotel should hv forewarned us so we could bring appropriate containers. Some inconsiderate moron smoked marijuana on our floor so we had to switch to another floor due to allergies. Pillows extremely uncomfortable & old towels need to be updated.
Stayed 1 night in Feb 2025

6/10 Okay

Jasmine

Liked: Staff & service
Disliked: Cleanliness
The bed was very uncomfortable, the bathroom was not clean (found hair in the shower and dust mites in our ice bucket), and the walls were very thin. The staff were wonderful tho
Stayed 1 night in Mar 2025

6/10 Okay

Leo

Liked: Cleanliness, staff & service
Great staff, terrible breakfast, shady area with no dedicated parking, pretty pricy for what it is.
Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful the room next to us was extremely loud but the staff made up for that
Stayed 2 nights in Jan 2025

10/10 Excellent

Morgan

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room and I love the ocean view.
Stayed 1 night in Jan 2025

2/10 Terrible

Akash

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room. No heat.

Room was not clean. Heating does not work. Basic room amenities are not there. Poor standards for a hotel.
Stayed 1 night in Jan 2025

8/10 Good

Deanna

Liked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Katie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Hotel room smelled horrible of cigarettes. Majority of the staff was short and not very hospitable. The pictures were VERY deceiving.
Stayed 2 nights in Dec 2024

4/10 Poor

jason

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Wayne

Liked: Cleanliness
It was clean Heat was a portable space heater Had to use bottled water No towel rack in bathroom
Stayed 3 nights in Dec 2024

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

John, CALGARY

Business traveller
Disliked: Amenities, property conditions & facilities
Got into my room & thermostat didn’t work, stuck at 67. Reported it to the front desk & they brought me up a portable heater, that also didn’t work. Called down again and asked to be changed rooms & they brought me another heater, she said they were having trouble with the boiler! You’d think they would’ve warned me on my way in
Stayed 1 night in Nov 2024

4/10 Poor

Jenice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Always enjoyed my stays at the Highliner until this past weekend. Maintenance was replacing window all day on a Sunday & other concrete work that was loud & when I told front desk that you $400 for weekend away for peace & quiet and someone is drilling concrete all day on Sunday, it's very upsetting. All front desk said was, oh he'll be done soon. 5hrs later the hammering & drilling stopped. So much for a relaxing Sunday.
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Theressa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our door banged every time the elevator door opened or another room door opened. If I had to guess our room door had been kicked open at some point and did not close tightly.
Stayed 3 nights in Oct 2024

6/10 Okay

Dustin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

KIM, Los Angeles

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Navjeet

Stayed 1 night in Sep 2024

6/10 Okay

Cassidy

Travelled with family
Liked: Cleanliness, staff & service
The views were wonderful from the top floor on the ocean side. The bed was comfortable. However, there was no central air or fan in the room, or in the bathroom, so it was difficult to control the temperature and felt stuffy. The balcony was nice but would have benefitted from a screen door.
Stayed 2 nights in Sep 2024

6/10 Okay

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 3 nights in Sep 2024

6/10 Okay

Kristi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This appears to be an older hotel undergoing renovation. The exterior is very rundown (ripped awnings, top floors have boarded up windows) and we couldn't find any designated hotel parking. Our room was on the third floor, which looked to have been renovated, and our room was clean and comfortable, but there were no toiletries provided in the bathroom and no fan. We had a decent 2 night stay, quiet at night, but I'm not sure the room rate matched our experience. That said, overall an OK stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

,
Stayed 2 nights in Sep 2024

6/10 Okay

Joanne

Travelled with family, Business traveller
Very noisy in the middle of the night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Theodore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 3 nights in Sep 2024