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Casa Azulai Puebla Hotel Boutique

3.5 star property

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Photo gallery for Casa Azulai Puebla Hotel Boutique

Front of property
Premium bedding, Select Comfort beds, in-room safe
Terrace/patio
Breakfast and lunch served
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Av 2 Ote. N° 808, Centro Histórico, Puebla, PUE, 72000
  • Place, El Parian Market
    ‪1 min walk‬
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Premium bedding, Select Comfort beds, in-room safe

Executive Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room | Premium bedding, Select Comfort beds, in-room safe

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Casa Azulai Puebla Hotel Boutique

Along with a restaurant, this smoke-free hotel has spa services and a business centre. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are on-site. Change of towels is available on request
Casa Azulai Puebla Hotel Boutique offers 16 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desk chairs. Select Comfort beds feature premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Casa Azulai Puebla Hotel Boutique. During your stay, you're just a quick walk from Zócalo de Puebla. You'll find features such as free WiFi in public areas, plus a restaurant and a business centre.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with facials or massages at Externo
  • Amenities include a business centre, meeting rooms and a lift
  • Within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral
There's a restaurant on site. WiFi is free in public spaces. A business centre and meeting rooms are available. Casa Azulai Puebla Hotel Boutique also features spa services and a lift.

This Colonial Puebla hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
Azul Raíz – This family restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 200 per day); reservations required

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 290 for adults and MXN 290 for children
  • A restaurant

Restaurants on site

  • Azul Raíz

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Azulai Puebla Hotel Boutique

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 290 for adults and from MXN 290 for children
  • Nearby parking fee: MXN 200 per day(1640 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number GIR090206KG2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla

Casa Azulai Puebla Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 175 out of 227 reviews
Rating 8 - Good. 39 out of 227 reviews
Rating 6 - Okay. 11 out of 227 reviews
Rating 4 - Poor. 2 out of 227 reviews
Rating 2 - Terrible. 0 out of 227 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. We would definitely return for another stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great job renovating an historic building. Only 16 rooms nicely done. Close walk to centro historico. Lots of coffee shops and restaurants close by. Safe area. Relatively quiet. Nice beds and pillows.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful inside and the room was very large and clean.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Radames

Liked: Cleanliness, property conditions & facilities
Very comfortable room, very clean, the staff are super nice and respectful Hotel is only a couple of blocks from the main park (zocalo) and lots of restaurants and shops I would stay here again and highly recommend it
Stayed 3 nights in Nov 2025
Verified

8/10 Good

alvaro

Liked: Cleanliness, amenities, property conditions & facilities
very clean rooms. very friendly and helpful staff. very good restaurant. close to downtown
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, property conditions & facilities
This was a quiet hotel within walking distance of the Zocalo. The staff was super friendly and helpful. The rooms were spacious and and beautifully decorated in the traditional style of Puebla.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. People were amazing, very nice and always willing to help!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean and staff was friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the historic center.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything within a walking distance, nice cozy hotel, friendly staff.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The beds were very comfortable and everything was clean. On the other hand,
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, amenities
Service was great. Room stunk like sewage, it was so bad we had to keep the sliding door opened and bathroom door closed most of the time. We even had our air freshener but still overpowering. The sliding door did not lock , we had to sleep with the fear someone could come in and steal our stuff. They need to fix the door and fix the sewage problem. Room was good , big and clean but other than that, definitely stay somewhere closer to zocalo even if you pay a bit more.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Casa Azulai in Puebla. The location couldn’t be better—just a few blocks from the Zócalo, making it easy for us to walk and explore the city. The hotel is spotless, and the rooms are beautiful, with incredibly comfortable beds and soft sheets that made every night relaxing. Honestly, all the pictures fall short compared to how stunning this hotel really is. The colonial architecture throughout the property is truly breathtaking and made our stay feel even more special. The staff were always so kind and welcoming, and they even held our luggage for a few hours after checkout, which helped us enjoy our last day without rushing. We would definitely stay here again and highly recommend Casa Azulai to anyone visiting Puebla!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent my birthday at this hotel while traveling to Puebla, and it was a wonderful experience. The hotel looks just as pictured—if not even nicer. The staff were very kind and helpful, especially Sandra and Alex, Elinea who went out of their way to give us directions and great recommendations on where to go. Their hospitality really made the stay special. I would definitely come back and spend more time here
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasant place, very clean, convinced, safe. The food was delicious, great view. The rooms werw very clean and comfortable. And the staff were very helpful and polite. We will definitely will come back.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean and convenient!!!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

miriam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing from the customer service to the architecture to everything that followed after that. I definitely recommend staying there and I would gladly stay there again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and staff, room was spacious and clean. The hotel was beautiful and in an excellent location. The only issue was that the room was not well isolated, so the noise coming from the street was loud at night. It wasn't a dealbreaker for us, but it woke us up a few times. Still, I would book again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice, loved the Hotel.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good except there is a lot of noise
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel building is very beautiful as it is decorated with Talavera in a colonial style. It has elevator which was very helpful because with people on wheelchair. The people was very helpful and provided us all the attention to have a great stay in Puebla. Totally recommended!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

David Bruce

Liked: Cleanliness, property conditions & facilities
Very nice hotel with a very large courtyard and nice roof deck. We were there in low season (summer), when the bar, restaurant, and roof terrace were all closed.
Stayed 3 nights in Jul 2025