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Casa Juárez

2.5 star property

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Photo gallery for Casa Juárez

111-cm Smart TV with cable channels, Netflix, books
Deluxe Room | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds
Master Suite | Private kitchen | Full-sized fridge, microwave, espresso maker, electric kettle
Deluxe King | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Av. Juárez 1704A, Zona Esmeralda, Puebla, PUE, 72160
  • Place, Zócalo de Puebla
    ‪11 min drive‬
  • Place, Puebla Cathedral
    ‪11 min drive‬
  • Place, Santo Domingo Church
    ‪11 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Deluxe King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double

Premier Double | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Premier Double

  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Master Suite

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Casa Juárez

Along with spa services, this smoke-free hotel has free use of bicycles and dry cleaning. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Change of towels is available on request
Casa Juárez offers 5 accommodations with minibars (stocked with some free items) and espresso makers. This individually decorated and furnished accommodation includes dining tables. Select Comfort beds feature Frette Italian sheets, down duvets and premium bedding. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Puebla hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 111-cm Smart televisions come with premium cable channels and Netflix. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and facials.
With your stay at Casa Juárez, you're connected to the convention centre and just a quick walk from Museum of the Mexican Army and Air Force. Free WiFi in public areas, dry cleaning service and spa services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes complimentary bicycles
  • Just a 4-minute drive from Zócalo de Puebla and 6 minutes from Angelopolis Commercial Center
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Casa Juárez, you'll find spa services, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Casa Juárez also features a garden, dry cleaning/laundry services, and express check-in.

This Puebla hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Books
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Children's books
  • Dining table
  • High chair
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 111-cm smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Juárez Hotel
Casa Juárez Puebla
Casa Juárez Hotel Puebla

Casa Juárez Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 18 out of 18 reviews
Rating 8 - Good. 0 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked for the kitchen and location. Kitchen nice, new, but didn't have enough basics, I had to keep asking for more things to be added. However, the place has no saucepan, no cooking utensils, no toaster. At least have the basics, please! I had to buy my own spatula. Kitchen didn't even have salt and pepper. Location is OK. Be warned, I found this place from a search for "hotels in Puebla Centro Histórico." This hotel is NOT in the historical center of town. Be prepared for very long walks. Area is OK, but it's on a busy street with car dealerships, many generic buildings... not the old-world charm of the heart of Puebla.
Stayed 2 nights in Nov 2025

10/10 Excellent

Braulio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, professional and very friendly. The location is also great and near plenty of restaurants. The hotel is very comfortable and clean and service is top notch. Highly recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Braulio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. The rooms are very clean and comfortable and spacious. There are several dining options across the street and around the area. The service is top notch, where the staff provides a touch up of your room and provides plenty of water and local treats to try. Excellent experience. Highly rate this hotel, staff and service.
Stayed 1 night in Jul 2025

10/10 Excellent

Zendara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa Juárez was perfect. The hotel is very nice and clean, the location is good and safe parking is available two blocks from the hotel. The staff at the hotel were attentive to our need, helpful and accomodating. We enjoyed out stay at Casa Juárez. We recommend this hotel and will stay here the next time we are in Puebla.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Edson Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, lugar muy bonito tranquilo y limpio ! Localizado en una zona tranquila y accesible ! 100% recomendado
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones muy cómodas y hermoso diseño
Stayed 1 night in May 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción para Puebla.

El lugar realmente es lindo, la atención excelente sin duda regresaré cuando pueda. super recomendable.
Stayed 1 night in May 2025

10/10 Excellent

MARISOL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a hospedarme sin dudarlo. Es una casa antigua llena de diseño y detalles. Las camas deliciosas y te sientes con mucha paz y tranquilidad.
Stayed 1 night in Mar 2025

10/10 Excellent

Candy, Bávaro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia y yo nos hospedamos en Casa Juárez por dos noches, y aunque lo reservé por error, resultó ser el mejor error de reserva de mi vida. Desde el momento en que hice la reserva, recibí un mensaje por WhatsApp con una carta de bienvenida, y a partir de ahí, la atención de Martha fue simplemente inmejorable. Nos ayudaron con todo, desde recomendaciones de lugares para visitar hasta cualquier necesidad que tuviéramos durante nuestra estancia. Las instalaciones son bellísimas, diseñadas con un nivel de detalle impresionante. Es un lugar tranquilo, seguro, limpio y moderno—lo tienen todo. Viajo con frecuencia y me hospedo en muchos hoteles, así que sé reconocer un servicio excepcional, y este hotel sin duda merece un 10/10. Si alguien tiene dudas sobre hospedarse aquí solo porque aún no tiene muchas reseñas, no lo piensen dos veces. Es un verdadero tesoro escondido en Puebla. ¡Sin duda volvere! Gracias Martha y Monica por hacer de nuestra estancia una experiencia unica.

10/10 Excellent

José Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y trato, instalaciones de primera
Stayed 1 night in Oct 2024

10/10 Excellent

Viridiana Gómez

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos la oportunidad de hospedarnos en Casa Juárez, y sin duda será nuestro nuevo hotel de confianza al ir a Puebla, viajamos con nuestro perro y no solo nos consintieron a nosotras, si no que tuvieron las mismas atenciones con Findus! El lugar es sumamente cómodo y acogedor. Ya queremos volver! Particularmente agradecerle a Liz, quien hizo que nos sintiéramos como en casa!
Stayed 1 night in Jul 2024