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Hotel Casa Chanehque

4.5 star property

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Photo gallery for Hotel Casa Chanehque

52-cm TV with cable channels
Luxury Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Outdoor pool
Restaurant
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
402 Av. Morelos Centro, San Pedro Cholula, Pue., 72778
  • Place, Zócalo
    ‪3 min walk‬
  • Place, Great Pyramid of Cholula
    ‪5 min walk‬
  • Place, University of the Americas Puebla
    ‪13 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪35 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Spa
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4.9 out of 5, Exceptional, 224 reviews
The price is €117
includes taxes & fees
23 Dec - 24 Dec
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About this property

Hotel Casa Chanehque

Luxury hotel with spa services and coffee shop/cafe
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and concierge services.
Hotel Casa Chanehque offers 11 air-conditioned accommodations with a safe and complimentary bathrobes. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. Cable televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and international calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.
During your stay at Hotel Casa Chanehque, you're just a quick walk from Great Pyramid of Cholula. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Great Pyramid of Cholula and University of the Americas Puebla
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury Hotel Casa Chanehque. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 4.5-star San Pedro Cholula hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 1:00 PM.
Hotel Casa Chanehque has a restaurant on site.
A hosted evening meal is available for a surcharge at weekends. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres; reservations required
  • Offsite parking; reservations required
  • Onsite parking available only on request

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 140 to 195 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available on weekends for a fee of MXN 320; reservation required

Things to do

  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (71 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Chanehque

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 140 to 195 per person
  • Hosted evening meal: MXN 320

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and outdoor lighting
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Chanehque Hotel
Hotel Casa Chanehque San Pedro Cholula
Hotel Casa Chanehque Hotel San Pedro Cholula

Hotel Casa Chanehque Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

omar

Stayed 1 night in Jun 2025

10/10 Excellent

Samai

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and very helpful. We definitely plan on staying there again soon! Has rooftop access to pool area and a beautiful view. Rooms were clean and cleaned everyday we were there. Reception helped us with anything we needed help with without fuss, even when coming late from an event and they had to let us in the gate. Thank you for taking good care of us on our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 2 nights in Nov 2024

2/10 Terrible

Salomon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Hotel didn't respect the Expedia reservation, they made me pay the full price to respect my reserynd the didn't give me the type of room y reserved
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A bit loud and bright, but clean and friendly overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel y la gente súper amable !! Gracias por hacer nuestra estancia especial!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christian Adrian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy bonito y los empleados son excelentes. Hubo algunos detalles con la habitación pero ellos hicieron más de lo posible para compensar y garantizar una grata experiencia. Yo sólo aprovecharía mejor el espacio del baño y mejoraría el bloqueo del ruido exterior dentro de la habitación.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante confortable mi estancia, personal muy amable, habitación muy limpia, servicio de internet rápido.
Stayed 1 night in Jun 2025

6/10 Okay

Karla Janeth

Liked: Staff & service
Disliked: Property conditions & facilities
Llame una noche antes para preguntar sobre el estacionamiento y la alberca Y el día que llegue resulta que el estacionamiento solo es de 9am a 2am si quieres entrar o salir del estacionamiento en otro horario no es posible. Después de recibir las habitaciones subimos a ver la alberca y estaba en mantenimiento El servicio que ponen para el cafe las tazitas y los platitos llenos de polvo. Lo que si es buenísimo es la atención del personal y ya
Stayed 1 night in Jun 2025

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La habitaciones son nuevas, y cómodas, inconvenientes es que no tiene estacionamiento propio, no tiene ningún servicio de tv por cable, el volumen del sonido ambiental es muy alto, la alberca está un poco descuidada, servicio excelente
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención son muy amables, se adaptan a las peticiones y ayudan a resolver necesidades
Stayed 1 night in May 2025

6/10 Okay

OSCAR EDUARDO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

El hotel lo recomiendo, no entrar al restaurante

Es un hotel que tiene una remodelación reciente, las habitaciones tienen manchas de obra que no han limpiado, las camadas son comodas, buena ubicación, una vista preciosa a la pirámide, ademas cuenta con piscina, elevador y atención de mostrador muy buena, punto a mejorar: el restaurante te cobra tenedor y no es barato. Mi desayuno costo 9 usd o 180 mxn y el mesero pidio de tenedor 8.5 usd o 170 mxn; además el mesero quería propina de 10 usd o 200 mxn Creo que siendo el hotel mas caro de Cholula, sería bueno considerar que imagen quiere proyectar, sí un hotel boutique con clase o uno de muertos de hambre.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Héctor Heliodoro

Stayed 2 nights in Jan 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
La pasamos muy bien, el hotel está nuevo y muy bonito. La atención del personal estuvo genial
Stayed 1 night in Nov 2024