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Quinta Real Puebla

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Fountain
Premium Doble King | Premium bedding, in-room safe, desk, iron/ironing board
Suite Gobernador | Premium bedding, in-room safe, desk, iron/ironing board
3 restaurants; breakfast, lunch, and dinner served
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Av. 7 Poniente 103 Col. Centro, Col. Centro Histórico, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Los Sapos Bazaar
    ‪7 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite Gobernador

Suite Gobernador | Premium bedding, in-room safe, desk, iron/ironing board

Suite Gobernador

  • 56 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Novicias Cama King Size

Novicias Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Novicias Cama King Size

9.4 out of 10
Exceptional
(23 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Novicias 2 Camas Dobles

Novicias 2 Camas Dobles | Premium bedding, in-room safe, desk, iron/ironing board

Novicias 2 Camas Dobles

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Habitación Gran Clase Cama King Size

Habitación Gran Clase Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase Cama King Size

9.6 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Habitación Gran Clase 2 Camas

Habitación Gran Clase 2 Camas | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase 2 Camas

7.6 out of 10
Good
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación Superior Cama King Size

Habitación Superior Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Superior Cama King Size

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Habitación Superior 2 Camas

Habitación Superior 2 Camas | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Superior 2 Camas

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Novicias Cama Matrimonial

Novicias Cama Matrimonial | Premium bedding, in-room safe, desk, iron/ironing board

Novicias Cama Matrimonial

8.0 out of 10
Very good
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Habitación Gran Clase Cama Matrimonial

Habitación Gran Clase Cama Matrimonial | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase Cama Matrimonial

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for New Class King

New Class King | Premium bedding, in-room safe, desk, iron/ironing board

New Class King

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for New Class Queen

New Class Queen | Premium bedding, in-room safe, desk, iron/ironing board

New Class Queen

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for New Class Doble Queen

New Class Doble Queen | Premium bedding, in-room safe, desk, iron/ironing board

New Class Doble Queen

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Doble

Deluxe Doble | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Doble

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Doble Queen

Deluxe Doble Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Doble Queen

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Real King

Real King | Premium bedding, in-room safe, desk, iron/ironing board

Real King

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Doble King

Premium Doble King | Premium bedding, in-room safe, desk, iron/ironing board

Premium Doble King

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Queen

Premium Queen | Premium bedding, in-room safe, desk, iron/ironing board

Premium Queen

  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Quinta Real Puebla

This smoke-free hotel features 3 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, valet parking and conference space.
Quinta Real Puebla offers 84 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 65-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quinta Real Puebla. During your stay, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, 3 restaurants and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Zócalo de Puebla and 15 minutes by car from Great Pyramid of Cholula
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 500 square feet (46 square metres) and includes a conference centre. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Quinta Real Puebla. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Refectorio – This restaurant serves breakfast, lunch and dinner.
Mezcaleria Las Novicias – On-site bar. Open daily.
Nevados – On-site restaurant. Open daily.
Panareo – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Valet parking on site (surcharge)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 185 to 235 for adults and MXN 115 to 115 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Mezcaleria Las Novicias
  • Nevados
  • Panareo
  • Refectorio

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (500 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Low-height counter and sink
  • No lift
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 4 floors
  • Banquet hall
  • Built in 1596
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 235 for adults and MXN 115 to 115 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Quinta Real Hotel Puebla
Quinta Real Puebla
Quinta Real Puebla Hotel
Quinta Real Puebla Hotel
Quinta Real Puebla Puebla
Quinta Real Puebla Hotel Puebla

Quinta Real Puebla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1000 reviews
Rating 8 - Good. 174 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Maria I

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent! My room was spacious and plenty of amenities. Staff with higher rank (front desk, managers, bell boys) were snobby, but the staff at the restaurants, chef and bar were very attentive and friendly, my experience was so much pleasant thanks to them.
Stayed 6 nights in Dec 2025

10/10 Excellent

Wensi

Stayed 1 night in Feb 2026

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, great staff, great service. Awesome location.
Stayed 7 nights in Feb 2026

8/10 Good

María del Carmen

Stayed 2 nights in Jan 2026

10/10 Excellent

JOHNATHAN

Stayed 1 night in Feb 2026

8/10 Good

masato, benito juarez

Liked: Cleanliness, amenities, property conditions & facilities
Renewed and clean comfortable room and very good bed to sleep well
Stayed 1 night in Feb 2026

10/10 Excellent

Bertha Alicia Carrales

Liked: Cleanliness
Clean, beautiful
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, fantastic location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and the setting is great. The overall of the hotel setting is very cosy and welcoming. We’ve like to have a microwave in the room though; however, it may defeat the purpose of the having restaurant within the hotel.
Stayed 2 nights in Jan 2026

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool hotel in former 16century convent. Room was interior but pleasant and comfortable. Water pressure was not great, and shower head was poorly positioned and got floor wet. I initially paid for breakfast for both days, but after poor service and poor food the first am, decided to go elsewhere the second morning. However, when zi asked for a refund for the second days breakfast, they told me that was not possible! After much back and forth they said we could use it for other food or drink. I reluctantly spent the credit on room service. When the waiter delivered my pizza, salad, and tea, he had not applied the credit. The food was again poor and I had to wait for him to go to reception to verify my credit. Good location, cool building, but don’t eat here or expect good customer service.
Stayed 2 nights in Jan 2026

10/10 Excellent

ernestina

Stayed 3 nights in Jan 2026

10/10 Excellent

Juan, salinas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

augusto

Stayed 2 nights in Jan 2026

10/10 Excellent

MA TERESA DEL CARMEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Restaurants didn’t have many options for dinner. Breakfast was great
Stayed 1 night in Jan 2026

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
La ubicación es lo mejor
Stayed 1 night in Jan 2026

10/10 Excellent

German Gutierrez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very Good
Stayed 1 night in Dec 2025

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building and we had an updated room. The room was quiet, super comfortable beds and spacious. The location of the hotel was very central and we walked everywhere. It was a really unique and lovely hotel and we would definitely return.
Stayed 3 nights in Dec 2025

6/10 Okay

masato, benito juarez

Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is helpful and friendly. The room was clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Cesar

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great location near the historical downtown to visit.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adolfo, Chula Vista

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent clean rooms, Professional staff, very responsible and friendly. They make you feel great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La boda cuando llegó fue muy ruidoso, tuve problems de dormir. Pero el resto de tiempo fue agredable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Augusto

Stayed 1 night in Nov 2025

10/10 Excellent

LUIS

Stayed 2 nights in Nov 2025