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Staybridge Suites Puebla by IHG

3.0 star property

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Photo gallery for Staybridge Suites Puebla by IHG

Outdoor pool
Restaurant
Exterior
Studio Suite, Kitchen, Mountain View | In-room safe, desk, blackout curtains, soundproofing
BBQ/picnic Area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Blvd. Hermanos Serdan 810, Col. El Riego Sur, Puebla, PUE, 72000
  • Place, Parque del Paseo de Los Gigantes
    ‪3 min walk‬
  • Place, FINSA
    ‪17 min walk‬
  • Place, Chapel of Santo Domingo
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen, Mountain View

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Kitchen, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen, Pool View

Suite, 1 Bedroom, Kitchen, Pool View | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Kitchen, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | In-room safe, desk, blackout curtains, soundproofing

Suite, 2 Bedrooms, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, Kitchen, Mountain View

Studio Suite, Kitchen, Mountain View | In-room safe, desk, blackout curtains, soundproofing

Studio Suite, Kitchen, Mountain View

9.4 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen, Pool View

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, Kitchen, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Mobility Accessible, Kitchen

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, Mobility Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Staybridge Suites Puebla by IHG

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a 24-hour business centre, a business centre and dry cleaning. Limited housekeeping is available.
Staybridge Suites Puebla by IHG offers 129 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Plasma televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Puebla by IHG. During your stay, you're just a quick walk from Parque del Paseo de Los Gigantes. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 8 minutes by car from Cuauhtemoc Stadium and 10 minutes from Zócalo de Puebla
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Staybridge Suites Puebla by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A library, a terrace, and barbecue grills are also featured at the business-friendly Staybridge Suites Puebla by IHG. A free area shuttle within 15 km is available. Self parking is free.

This 3-star Puebla hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Staybridge Suites Puebla by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 15 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 950.00 per pet, per night, plus a deposit of MXN 950 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 950 per stay
  • Pet fee: MXN 950.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Puebla Aparthotel
Staybridge Suites Puebla

Staybridge Suites Puebla by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 455 out of 568 reviews
Rating 8 - Good. 79 out of 568 reviews
Rating 6 - Okay. 20 out of 568 reviews
Rating 4 - Poor. 8 out of 568 reviews
Rating 2 - Terrible. 6 out of 568 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

alejandro Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 4 nights in Nov 2025

8/10 Good

Cyrus Abbas, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine, clean, and the staff were friendly. The breakfast was fair to middling. Although sitting outside on the Terrace was close to the busy highway, hence kind of noisy. The immediate area close to the property consisted of a car rental, a fitness center, a restaurant, Starbucks, and an ATM area was nice, but leaving the area, you would face a very crowded and noisy boisterous roadway, not walkable, even unsafe, trying to walk to a store. The website indicates: "Free area shuttle up to 15 km." However, when one day I asked for a shuttle ride to downtown, which is 8-9 kilometers away, they said Sorry, no service. The TV set was a large screen TV, but an old one, and most of the channels had very bad quality sound...I wish they had a smart TV, or at least the Netflix...and the way the TV set was located, I had to turn my neck all the way to my left to see it...ouch...neck ache after 20 mins. As part of the "conveniences, " the ATM is being mentioned on the website, giving the impression there is an ATM on location, which is not the case. There was an ATM site outside the property in the small center, about 200 feet away. Otherwise, a nice place, polite, friendly staff. The building is nice, rather new and modern, but there is nothing around the property, such as a park, a center or a shopping center, or even a nice sidewalk street to walk. The closest thing was the historic center, the center of activities, was about 8-9 kilometers away.
Stayed 14 nights in Sep 2025

8/10 Good

Haesuk

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

JONG HOON, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head should be changed to new one.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darek

Travelled with family and small children
Liked: Amenities
Spacious and beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent visitor at this property as I travel through Puebla by car. I have never been disappointed by this property and have stayed there at least 2 times a year for the past 5 years.
Stayed 1 night in Jul 2025

10/10 Excellent

CAMILO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed 3 nights for business. The location was convenient for me because of the location of my meetings. The hotel looks like new and the room was very comfortable. Also, the breakfast was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Rey Pesquera, Salt Lake City

Clean, quiet, friendly staff, excellent service!
Stayed 5 nights in Jun 2025

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable beds. Had all you would need to make a quick meal. Great breakfast included. Fair price, highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Stayed 2 nights in Oct 2024

10/10 Excellent

Christina, Olathe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Comfy bed!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 7 nights in Oct 2024

8/10 Good

Ellen Ann

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
The hotel was great, the hotel chain is consistent, how ever the fees that were charged to us for our dog was excessive.
Stayed 1 night in Oct 2024

10/10 Excellent

JESUS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Guillermo

Liked: Property conditions & facilities
very cool
Stayed 3 nights in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos muy agusto en este hotel, la comida estaba muy rica y todo lo del desayuno muy limpio. El equipo de la cosina muy servicial. Nuestra unica sugerencia seria que el equipo de enfrente de recepción sea mas cordial, ponga otra cara para darnos la bienvenida por que nadie sonrie ni da los buenos dias ni las buenas tardes y parese que siempre estan de mal humor. Tambien me hubiera gustado que todo lo que compramos en la tienda que tienen alli mismo lo pudieramos poner para que se cobrara junto con el cuarto o al igual obtener un recibo con el precio de todas las cosas ya que solo se tenia que pagar en efectivo.
Stayed 3 nights in Jun 2024

8/10 Good

Maria

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general buena experiencia, pero no hay room service ya que no cuentan con restaurante
Stayed 3 nights in Mar 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great start to our Mexico vacation

This place is fabulous. We checked in at 1 in the morning and they made it fast and has everything ready. The room was one of the cleanest we have stayed in. The staff was very attentive and friendly. The breakfast was a lot of variety with a great taste of Mexico. The pool was warm and clean. The view from our room was nice. Our family of 5 would stay here again in a heartbeat.
Stayed 2 nights in Mar 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 8th stay at this hotel. The rooms are clean and comfortable. This is a great place to stay short term and long term.
Stayed 1 night in Jan 2024

10/10 Excellent

Youngjin, Seoul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20min drive to centro ut good option for family
Stayed 2 nights in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
After a long 13 hour drive; it was a pleasure to get checked quickly and get to our wonderful clean room. This hotel never disappoints!
Stayed 1 night in Nov 2023

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are well designed. Beds are extremely comfortable; along with luxurious pillows and bedding. Friendly and professional staff; all areas: reception; housekeeping; waitstaff and security.
Stayed 1 night in Oct 2023

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great coffee, great service, excellent staff, and very clean.
Stayed 1 night in Oct 2023