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Hotel Arista Bugambilias

3.0 star property

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Photo gallery for Hotel Arista Bugambilias

Guests may stroll along the pathway to a thatched-roof building surrounded by lush greenery and palm trees.
Two single beds with patterned bedspreads and pillows, a nightstand with a potted plant, and a window with a curtain.
Surrounded by tall palm trees, this serene setting offers a tranquil escape.
Relax by the pool surrounded by a low wall and a thatched-roof lounge area with comfortable seating.
Enjoy meals with a view of the beach from this dining table, surrounded by wicker chairs and lush greenery.

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Boulevard Zapotal S/N, Tonalá, CHIS, 30507
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪18 min walk‬
  • Iglesia Vieja
    ‪45 min drive‬
  • La Sepultura Biosphere Reserve
    ‪47 min drive‬

Room options

View all photos for Suite

View from room

Suite

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Basic Double Room, 2 Double Beds, Beach View

View from room

Basic Double Room, 2 Double Beds, Beach View

7.0 out of 10
Good
(2 reviews)
  • Beach view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Arista Bugambilias

Beachfront, with full-service spa
Spend the day relaxing on the beach or pampering yourself at Hotel Arista Bugambilias's full-service spa.
Hotel Arista Bugambilias offers 22 air-conditioned accommodations with complimentary bottles of water and free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Hotel Arista Bugambilias features free WiFi in public areas and self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 21.4 miles (34.4 km) from La Sepultura Biosphere Reserve and 22.2 miles (35.7 km) from Iglesia Vieja
Hotel Arista Bugambilias offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a garden are also featured at Hotel Arista Bugambilias. Self parking is free.

This 3-star Tonalá hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11 AM.
Hotel Arista Bugambilias has a restaurant on site.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: MXN 100 to 180 for adults and MXN 100 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults and MXN 100 to 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Arista Bugambilias Puerto Arista
Arista Bugambilias Puerto Arista
Arista Bugambilias
Hotel Arista Bugambilias Hotel
Hotel Arista Bugambilias Tonalá
Hotel Arista Bugambilias Hotel Tonalá

Hotel Arista Bugambilias Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 16 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 5 out of 72 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Es un ambiente rrelajado, no lujoso. Es sencillo y de gran calidad humana.
Stayed 1 night in Mar 2025

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, beautiful beach, friendly staff, overall great stay. We’ll be back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
We love the location--so close to the beach! And the restaurant food was excellent (try the huevos a la cazuela).
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!! Will definitely be back.Highly recomment it!
Stayed 1 night in Feb 2020

2/10 Terrible

Robert

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the chemics at the pool hurt my eyes and my kids ayes, restaurant very bad, terrible service as well. Los quimicos en la Alberca me lastimaron a mi y mi Familia Los ojos, restaurant muy malo y servicio tambien
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly, check in was a breeze. The room was very clean. Pools were clean. Views are excellent! The only suggestion would be to up the food at the restaurant, but it was not bad by any means. We would love to go back.
Stayed 1 night in Jan 2020

4/10 Poor

D.F.

Disliked: Amenities
Parking is in no way secure. Fence on the front of the parking lot, wide open on the back. Wifi doesn’t work, and the reception staff were not helpful in getting it functional. Restaurant prices, and the price for the room, was too high for what it is. Food was basic and bland, and the room was small and basic. Should have been about 60% of the cost. The two good things were the service from the gentlemen in the restaurant and the AC in the room, which did work very well.
Stayed 1 night in May 2019

4/10 Poor

Frank, Houston

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
We were there for our friend's wedding. Staff (front desk) were very rude and they seem to be bother when asking for something. They charge to use pool towels. Rooms were dirty and badrooms not well maintained. They are overpriced.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel many times. Love the place, it was remodeled a few years ago. It’s very quiet and nice for families.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Artemio Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marite

Travelled with family and small children
Liked: Staff & service, amenities
No tiene estacionamiento cerrado Los baños ya son viejos en el area comun Falta de camastros en la arena, ya estan viejos
Stayed 1 night in Apr 2025

4/10 Poor

bulmaro

Disliked: Cleanliness, property conditions & facilities
Cómisa súper pero las recámaras muy mal
Stayed 2 nights in Apr 2025

6/10 Okay

Ximena

Travelled with family
Liked: Cleanliness, staff & service

no estuvo del todo mal

la estancia en las instalaciones, no estuvo mal ni el servicio , eso estuvo bastante bien solamente la alberca no tiene un debido mantenimiento en el agua y las habitaciones estan viejas, necestan remodelar habitaciones y ser mas meticulosos con la limpieza del hotel. algo que tambien no nos agrado es que no tengan politicas de silencio en las noches ya que no dormimos nada porque en una habitacion estaban cantando a gritos horrible y no hicieron lo debido para callarlos, deberian multar por no guardar silencio a deshoras
Stayed 1 night in Apr 2025

2/10 Terrible

Marco Antonio

Stayed 2 nights in Mar 2025

10/10 Excellent

Daisy Janeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecxelente lugar para descansar, limpio y mucha comodidad
Stayed 1 night in Feb 2025

6/10 Okay

Magdalis

Liked: Staff & service, property conditions & facilities
Tenían un dj en el bar abierto y se escuchaba en todas las habitaciones. Pagamos para descansar
Stayed 1 night in Jan 2025

8/10 Good

JESUS IRADIER SANTIAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Un hotel muy amplio. Las habitaciones normales nada extraordinarios pero en la noche entra mucha luz en las habitaciones, no se descansa muy bien. El bar tiene la música bastante fuerte hasta tarde.. El restaurante muy bueno, precios elevados pero buena cocina. La alberca algo pequeña
Stayed 1 night in Jan 2025

10/10 Excellent

Juan, Tuxtla Gutiérrez

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Dec 2024

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo el hotel
Stayed 3 nights in Jul 2024

6/10 Okay

Graciela

Travelled with family and small children
La observación que puedo mencionar es que la alberca no estaba muy bien tratanda, se veía algo turbia y la temperatura tampoco estaba muy bien adecuada, se sintió muy caliente. La atención les faltó un poco más amabilidad. La demora en el restaurante también es algo que igual podrían mejorar.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 1 night in Jun 2024

8/10 Good

Faridi

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Está un poco deteriorada las instalaciones
Stayed 2 nights in Jun 2024

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service

Regular

La habitación está muy bien, nada más los aires acondicionados están en malas condiciones, ya que no enfrian
Stayed 1 night in Jun 2024