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Aparthotel

Fragata Departamentos

2.0 star property

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Comfort Apartment, 1 Bedroom, Kitchen | 1 bedroom, free WiFi, bed sheets
Comfort Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, stovetop, blender
Comfort Apartment, 1 Bedroom, Kitchen | Living area | 20-inch TV with digital channels
Comfort Apartment, 1 Bedroom, Kitchen | Bathroom | Shower, free toiletries, towels, soap
Comfort Apartment, 1 Bedroom, Kitchen | 1 bedroom, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Apart-hotel

1 bedroom1 bathroomSleeps 440 sq m

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • City view

Explore the area

View in a map
Av.Andres Quintana Roo, #788, SM 2 Maz., 21 btw Benito Juarez & Josefa Ortiz, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪10 min walk‬
  • Place, Puerto Morelos Town Square
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

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About this property

Fragata Departamentos

Along with concierge services, this smoke-free aparthotel has tour/ticket assistance and free Wi-Fi in public areas. The apartment provides a TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Free WiFi, a dining area and a shower are among the other amenities available to guests.
This aparthotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. Kitchens or kitchenettes offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Digital televisions are provided.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at this aparthotel, you're just a quick walk from Arrecife de Puerto Morelos National Park. Free WiFi in public areas, a round-trip airport shuttle (surcharge) and concierge services are available. This budget aparthotel has 20 apartments over 2 floors. Enjoy your stay with amenities like free WiFi and a kitchen in the apartment.
  • Air-conditioned apartment with kitchen, dining area and digital TV
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 13 minutes by foot from Puerto Morelos Town Square and a 3-minute drive from Puerto Morelos Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Fragata Departamentos offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee.

This Puerto Morelos aparthotel is smoke free.

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 9:00 PM at scheduled times and on request

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Window screens

Entertainment

  • 20-inch TV with digital channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 kg per pet
  • Fee: USD 30 per pet per night
  • Pets allowed in specific rooms
  • Deposit: USD 280 per stay
  • One-time cleaning fee: USD 30

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • Near the airport

Things to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 floors
  • 20 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Arrecifes Suites en Calle Heriberto Frías SM2, MZA14 LT7]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 30 and a deposit of USD 280 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (return, maximum occupancy 8)
  • Airport shuttle fee per child: USD 140 (return)
  • Pet deposit: USD 280 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay) plus a one-off USD30 cleaning fee
  • Cleaning/housekeeping/linen fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This aparthotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Arrecifes Suites en Calle Heriberto Frías SM2, MZA14 LT7
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 011-047-003252/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Eden Puerto Morelos
Hotel Eden Puerto Morelos
Hotel Eden Aparthotel
Hotel Eden Puerto Morelos
Hotel Eden Aparthotel Puerto Morelos

Fragata Departamentos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 120 reviews
Rating 8 - Good. 44 out of 120 reviews
Rating 6 - Okay. 12 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Neil, Kalamazoo

Travelled with partner
Liked: Cleanliness
Pleasantly surprised. This looks like a small motel, but is an apartment complex that rents out a few units. The kitchen was well equipped and the bedroom a separate from the kitchen dining room. Just a few blocks from the beach… and a great beach club. For a low budget trip, this place was just great. The staff did not speak any english but google translate helped to facilitate good communication.
Sunrise at the beach near our room
The full moon at the beach that evening.
Stayed 3 nights in Dec 2025

10/10 Excellent

Socorro

Travelled with family
Liked: Cleanliness, room comfort

Comfortable

A big room with doble bed and kitchen
Stayed 1 night in Sep 2020

10/10 Excellent

NM, Atlanta

Travelled with family
Liked: Cleanliness, amenities
Quaint hotel whose manager and staff that go above and beyond to make sure stay pleasant. The apartments are impeccable as is the entire property. Short walk to the plaza and beach. Highly recommend staying at Hotel Eden!
Stayed 2 nights in Jul 2020

10/10 Excellent

Rick

Liked: Cleanliness, room comfort

Perfect stay in Puerto Morelos

Great, fast friendly check in. Room was spotless and spacious. Amenities were everything we hoped for including 5 gal. Of filtered water. We enjoyed a quiet nights rest. Overall a great stay and recommend highly.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 7 nights in Mar 2020

8/10 Good

Nathalie

Stayed 8 nights in Mar 2020

10/10 Excellent

Tiffany, Dallas

Travelled with family
Liked: Cleanliness, amenities
The location was good. The street was mostly quiet except for some street work going on. The staff were friendly. Plenty of room in the apartment.
Stayed 10 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location easy to walk into town. a/c worked well Could provide matches for the gas cooker. Shower not most powerful Overall very satisfied
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had ants in the bathroom. We liked location and quiet street
Stayed 8 nights in Jan 2020

6/10 Okay

Doris

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2020

10/10 Excellent

Kk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Short walk to cafes and restaurants and a super short walk to the beach! A great base! The kitchen was handy! The staff were helpful!
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very basic and we were prepared for this, however there were problems with it. The towels were not changed in the 5 days we stayed there (I think this is the same for the towels). The shower only had cold water and the shower head was awful too. The desk staff were friendly and helpful, ordering is a can when needed and arranging transport to/from the airport
Stayed 4 nights in Dec 2019

8/10 Good

Dorothy Heather

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rally liked location and the people they are very nice Justina she is a great person
Stayed 6 nights in Sep 2019

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place, Comfortable, Clean, Peaceful

I were arrived to Cancun of Mexico of Puerto Morelos for dental trip. I were very lucky to find Studio Hotel apartment as Eden! And guess what I extended here two more weeks! How comfortable is it! Very well managed, stuff is Great they are responding to all your requests and needs! Rooms is very spacious, cotton nice sheets, about 15 pillows in the slipping area! Is Clean and Fresh! Hot water with good pressure, toilet is flashing good! Beach just crossing one street as 2 minutes away! Kitchen with all supplies as tea pot, plates, big refrigerator and etc., Super market 8 minutes away by walking distance! Front desk people is awesome very responsive and friendly! Towels all the time is available, as kitchen soap as well! I recommend this place to everyone!
Stayed 21 nights in Jul 2019

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eden was perfect for us.

Eden was a perfect apartment setting. Our apartment was spotless and the customer service was outstanding. We love to cook and the kitchen had all the basic tools we needed. We can not wait to go back.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Well equipped, pleasant and helpful staff. I'd stay here again if I were in puerto morelos
Stayed 1 night in Apr 2019

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, simple but clean

The stay was great, the place was clean and staff was friendly. The only bad part was the water pressure, which is basically nonexistent. But the location is great, and definitely can't beat the price.
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
We loved this place! A very spacious, immaculately clean apartment with separate bedroom. The kitchen is very well equipped with comfortable seating. Hotel Eden is in an excellent location only 2 blocks from the beach and a 7 minute walk to the main square & Chedraui shopping market. We enjoyed sitting on the small outside terrace, in the cool late afternoon breeze. The staff are very pleasant and helpful.
Stayed 7 nights in Mar 2019

10/10 Excellent

Larry, Davidson Sk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay ! Beautiful reception Excellent location Very clean Very quiet area Excellent location to beach
Stayed 2 nights in Mar 2019

10/10 Excellent

Ethna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Eden, Puerto Morelos, Mexico

With the exception of unreliable internet, the Hotel Eden was terrific. Very clean premises, friendly staff.
Stayed 8 nights in Mar 2019

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unit was very clean. Water pressure was low in shower, with no hot water in bathroom sink. Very pleasant staff. Very adequate for our one-night stay.
Stayed 1 night in Mar 2019

10/10 Excellent

jc, kelowna bc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shower week other wise it was exselente. like the ktchen. beds comfortable
Stayed 4 nights in Feb 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Booked this hotel for our last week at PR. Quiet neighbourhood despite the construction across the street. Very clean rooms. Great housekeeping. Front desk extremely helpful even providing us beach chairs.
Stayed 8 nights in Jan 2019