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Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

9 outdoor pools, pool cabanas (surcharge), pool umbrellas
On the beach, white sand, beach umbrellas, beach towels
5 bars/lounges, 3 poolside bars, swim-up bar
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
10 restaurants, Asian cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub

Explore the area

View in a map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite Junior with Garden View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Bathroom | Separate bathtub and shower, jetted bath, rainfall showerhead

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate bathtub and shower, jetted bath, rainfall showerhead

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

Bathroom | Separate bathtub and shower, jetted bath, rainfall showerhead

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate bathtub and shower, jetted bath, rainfall showerhead

Suite Junior with Ocean View

  • 62 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate bathtub and shower, jetted bath, rainfall showerhead

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Master with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Master with Ocean View

  • 102 sq m
  • Sleeps 2

View all photos for Suite Master with Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Master with Ocean View

  • 128 sq m
  • Sleeps 4

View all photos for Tropical View Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Tropical View Junior Suite Double

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Tropical View Junior Suite King

Premium bedding, minibar, in-room safe, desk

Tropical View Junior Suite King

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Ocean View Junior Suite Double

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Junior Suite King

Premium bedding, minibar, in-room safe, desk

Ocean View Junior Suite King

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Ocean Front Junior Suite Double

8.4 out of 10
Very good
(5 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Premium bedding, minibar, in-room safe, desk

Ocean Front Junior Suite King

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Master Suite

Premium bedding, minibar, in-room safe, desk

Club Ocean Front Master Suite

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Master Suite

Premium bedding, minibar, in-room safe, desk

Club Master Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View Roof Top Master Suite

Premium bedding, minibar, in-room safe, desk

Club Ocean View Roof Top Master Suite

  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Pool View Double

Premium bedding, minibar, in-room safe, desk

Club Ocean Front Junior Suite Pool View Double

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Junior Suite Pool View King

Premium bedding, minibar, in-room safe, desk

Club Ocean Front Junior Suite Pool View King

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Water Park View Family Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Water Park View Family Junior Suite Double

  • 1 bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Water Park View Family Junior Suite King

Premium bedding, minibar, in-room safe, desk

Water Park View Family Junior Suite King

  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, minibar, in-room safe, desk

Junior Suite King

8.4 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite -5 guests- Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

View all photos for Family Suite -5 guests- Junior with Pool View

Bathroom | Separate bathtub and shower, jetted bath, rainfall showerhead

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

View all photos for Suite Master

Premium bedding, minibar, in-room safe, desk

Suite Master

  • 128 sq m
  • Sleeps 4

View all photos for Suite Junior

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4

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About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Luxury property on the beach, with 9 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Puerto Morelos Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request
Dreams Puerto Morelos Resort & Spa - All Inclusive offers 438 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The free breakfast at Dreams Puerto Morelos Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Petempich Bay. Free WiFi in public areas, free self-parking and 9 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 9 outdoor pools
  • Indulge with facials, body scrubs or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 8.4 miles (13.6 km) from Moon Palace Golf Club and 15.1 miles (24.3 km) from Maroma Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Puerto Morelos Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Dreams Puerto Morelos Resort & Spa - All Inclusive. Free self parking is available. A complete renovation of Dreams Puerto Morelos Resort & Spa - All Inclusive was completed in September 2021.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Miyako – This restaurant specialises in Asian cuisine. Guests can enjoy drinks at the bar.
Rue de Rivoli – This restaurant specialises in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Vivace – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Ki – This restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Afthonia – This buffet restaurant specialises in local and international cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1348 reviews
Rating 8 - Good. 335 out of 1348 reviews
Rating 6 - Okay. 197 out of 1348 reviews
Rating 4 - Poor. 112 out of 1348 reviews
Rating 2 - Terrible. 132 out of 1348 reviews

Reviews

8/10 Good

yoke yee, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet,staff so nice and polite.
Stayed 3 nights in Aug 2025

10/10 Excellent

RAENA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this place all around 5 stars! When we first arrived, they greeted us with drinks. Took our bags while we checked in. Check-in was sooo smooth, they offered more drinks and snacks for my kids. I am terrible with names, not because they aren’t memorable it’s just a personal thing. But I want to say Frida help check me and my kids in. We got a personal assistant for the whole time we stayed there, her name is Cindy. And she was awesome. She kept in touch daily giving me all the info on whats happening on the resort grounds. Which was a plus, so any activities for me or my kids to do, she already gave us a time and place which was super helpful. Cindy also made reservations for us. She was overall beyond amazing. The food was great at every location, I must say even the buffet food, was good. The staff was great, all around the pool, at the bars, in the restaurants everyone was amazing. The shows they put on, are great, and a must see. Def worth catching them if you can. This place is also very family and kids friendly I love that. The down side to this whole experience is the beach, so this side of the beach is clearly not for swimming. Not much of a view either. But if you’re okay with not being by the beach than this place is totally for you. Also the road driving up to the Hyatt is rough, def needs to fix. Since I had such an amazing experience I can put that all to the side and say this place is worth every penny. I would definitely go back!
Stayed 5 nights in Aug 2025

6/10 Okay

Tasaundra

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer Felicia Rosario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very clean. I loved that no reservations were required for any of the restaurants. The food at the specialty restaurants was very good. The drinks were also great — be sure to ask for a Flor de Jamaica margarita at the main bar, you’ll love it! A special shout-out to Freydy, the bartender at Infusion,Avid at the pool bar for his excellent service, and to our butler Didier — They were outstanding. Overall, the staff was very friendly and attentive. I would rate the buffet a 6/10. During my 7-night stay, the breakfast options were the same every day. It would be nice to see more variety.
Stayed 7 nights in Aug 2025

10/10 Excellent

Xavier

Liked: Cleanliness, amenities
It was awesome
Stayed 3 nights in Aug 2025

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was beautiful food was ok but the road to get to the resort was absolutely treacherous so prepare for that so bumpy lolll . The alcohol in the resort is cheap so don’t expect much also the beach was closed because of the seaweed but overall the trip was amazing first time in mexico and i loved it !
Stayed 4 nights in Aug 2025

2/10 Terrible

Vasti Galvez

Stayed 7 nights in Aug 2025

4/10 Poor

Mirgen

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
H
Stayed 7 nights in Aug 2025

2/10 Terrible

Sunil Ashoka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been travelling Hyatt ziva over 10 years this a terrible hotel I ever visited. Never recommend
Stayed 7 nights in Aug 2025

10/10 Excellent

Sylvester, Cockeysville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was helpful and accommodating throughout the stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

Rochelle

Disliked: Cleanliness
Stayed 5 nights in Aug 2025

4/10 Poor

Maria Elena Zavala De

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I really enjoyed our stay and will be back!
Stayed 4 nights in Aug 2025

8/10 Good

Raul Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, overall service was great. I didn't like that the hotel policies to care for guests were poorly designed. Guests need to go to the front desk for almost everything important that we need. We had to wait a long time to be serviced because there was always a big queue. Also, I forgot our passports at the security box after checking out and to get somebody to open my room to get them took 25 minutes! That was really infuriating as we had to rush into the airport to be on time to take our flight.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hanogy

Stayed 4 nights in Aug 2025

8/10 Good

CARMALITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property as an all inclusive option. A couple mishaps in a few areas but the customer service, and quite a few other perks won me over. The staff rock.
Stayed 3 nights in Aug 2025

6/10 Okay

Omatie

Stayed 4 nights in Aug 2025

10/10 Excellent

Suk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I would visit again
Stayed 3 nights in Jul 2025

10/10 Excellent

Juanita

Love it
Stayed 3 nights in Aug 2025

8/10 Good

Beatrice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The resort is relatively beautiful. The food was good. Guest relations were great. The room was ok, though there were upgrades needed.
Stayed 5 nights in Aug 2025

8/10 Good

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs are all kind. The facilities are somewhat old, and they keep renewing them. Foods are not variable and qualities are not good.
Stayed 3 nights in Aug 2025

6/10 Okay

James Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Siqi

Travelled with family and small children
Liked: Cleanliness, staff & service
非常彈性的入住時間和退房時間，因為之前入住過Hyatt zilara. 感覺Zilara 的服務生更加熱情和大方打招呼，這個酒店海灘基本沒有，而且我住的一樓，蚊子非常多，後來跟管家反映了，管家立刻安排了滅蚊工作。非常負責任。吃的喝的都很好，沒有任何的問題！孩子們喜歡呆在這裏。
Stayed 4 nights in Aug 2025

6/10 Okay

QUY VAN

Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

krystle

Travelled with family
Liked: Cleanliness, staff & service
Food was good with variety to chose from. Activity staff was awesome and had activities planned every day. DO NOT get talked into going to Hyatt time share presentation at sister resort. Was horrible experience. Otherwise a good experience. Went to same resort 3 years ago and quality of resort and experience has gone down.
Stayed 6 nights in Aug 2025