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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
6 bars/lounges, 2 swim-up bars, 2 poolside bars
3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
6 bars/lounges, 2 swim-up bars, 2 poolside bars

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(91 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down duvets, minibar, in-room safe

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | Premium bedding, down duvets, minibar, in-room safe

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(17 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

This smoke-free hotel features 4 restaurants, 3 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 2 poolside bars, 6 bars/lounges and 2 swim-up bars are on-site. Change of towels is available on request
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, bathrobes and hairdryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.
The on-site spa has 9 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. During your stay, you'll be close to Puerto Morelos Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, 2 swim-up bars and 2 poolside bars
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Steps from Arrecife de Puerto Morelos National Park and 13 minutes by car from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square metres) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 991 out of 1781 reviews
Rating 8 - Good. 435 out of 1781 reviews
Rating 6 - Okay. 216 out of 1781 reviews
Rating 4 - Poor. 65 out of 1781 reviews
Rating 2 - Terrible. 74 out of 1781 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jose Antonio, Waterbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I visited Jan 7-12 , 2025. So the biggest issue for us is that there was absolutely NO Direct Beach Access on the property. They lost their beach during their last hurricane. - Pro’s: Nice resort overall, we stayed on the 4th floor with our own Pool and Ocean View. -The Steak House food was Amazing and our server went above and beyond for us. I wish I could remember his name because he was amazing. -Different Theme Night for dinner: Caribbean Night where the staff performs during dinner -Room service was pretty good -overall staff was very welcoming and friendly - You get points that you can use, unfortunately we didn’t know that we can use them in the coffee shop until the last evening. -CONS: - NO Direct Beach Access - Not a lot of Variety in regards to Resturant's -The entertainment at the pool was okay. They definitely need more especially since this is an Adults Only Resort - The Restaurant options are slim and they close early ( should be able to get more food options on the late night menus) - You must make reservations for dinner days in advance at the concierge desk during certain times -The app is not as functional as you would expect. It doesn’t allow you make reservations via the app. The night life options are slim.
View from our room with our pool and ocean view
Poolside facing the ocean
Stayed 5 nights in Jan 2026

8/10 Good

Garrick Pereira, Michelle James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Margaritaville! The check-in process was easy. The room was spacious and super clean. Amenities are as described. The breakfast buffet was great. They have different cuisine each day at The Boathouse. Landshark was good for drinks and apps. Reservations are required at the steakhouse and the Italian restaurant. We had the opportunity to have dinner at the Italian restaurant and it was delicious. They have different activities throughout the resort. Needless to say, the staff works incredibly hard especially at the restaurants and bars. Kudos to the team on their commitment and energy in making sure each guest is cared for. The bartenders at the Salted Rim are so talented! The employees are really nice and warm. We truly enjoyed our stay.
Stayed 4 nights in Jan 2026

6/10 Okay

Colin

Stayed 1 night in Jan 2026

6/10 Okay

Natalia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and in good condition, and the pool area was nice. The food was just okay, nothing special. A big downside was how difficult it was to make dinner reservations at the restaurants - it was very frustrating. The biggest negative for me was the lack of a beach. When I booked the hotel online, it was advertised as being on the beach, but there is no beach at all. This hotel may be fine for people who enjoy pools. But for those who prefer the beach,it’s not a good choice. I would not return.
Stayed 7 nights in Jan 2026

8/10 Good

Igor

Stayed 8 nights in Jan 2026

10/10 Excellent

Vida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness & friendliness!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. There's no beach however, even without beach access, I give it a 10/10. My husband and I had an amazing 10 day vacation at this resort. I dont know why anyone would leave a negative review. I never write reviews, but this place is a gem.
Stayed 1 night in Dec 2025

6/10 Okay

simon

Travelled with family
Liked: Cleanliness, property conditions & facilities
I’m giving Margaritaville Island Reserve Riviera Maya three stars, mainly based on comparison. If this had been my first visit, I likely would have rated it four or even five stars. However, having stayed here before, it’s clear the overall quality has been reduced compared to what the resort used to offer. The biggest downgrade is the alcohol selection. In the past, Jack Daniel’s was available throughout the resort. It’s now gone, and the overall alcohol quality has noticeably declined. Food quality has also slipped. At the LandShark Bar & Grill, the LandShark burger used to feel like a fresh meat patty; now it looks and tastes like a frozen, industrial pre-made patty. The removal of the nacho tower is another disappointment — it used to be a fun standout feature and has been replaced by a basic plate of nachos. We also had issues getting reservations. We were never able to secure a spot at the steakhouse, so we didn’t get to eat there at all due to lack of availability. On the positive side, the resort is still very clean and well maintained, and the property remains in great shape. The lack of a beach was expected and not an issue. Finally, the Joe Merchant store has changed for the worse. You used to be able to redeem points for many items; now the selection is very limited, with most items requiring payment. Overall, the resort is still pleasant, but the noticeable downgrades make it hard to justify a higher rating.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, room and view with the pool was priceless amd the employees were just amazing. Unbelievably great trip!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Randol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are outstanding, resort is spotless, staff is great. If you are into the Jimmy Buffett lifestyle and want to chill this resort is fantastic. If you are into clubbing and a late night life then I would look somewhere else.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort! Service from staff was great, everything was very clean, food was good, spa service was enjoyable, pools were nice and clean. Would be better if there was a hot tub and 1-2 more restaurants. If you go to bed before 1am, don't get a room near the Landshark brewery!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jason B

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were emaculate, no musty smell. The resort is the perfect size to just chill, you can get from one end to the other in less than 5 minute walk. Food was incredible, didnt need the ala carte as the buffet had great variety and delicious but the steakhouse and Italian were pretty amazing. Staff were super friendly and helpful. Wonderful time, will go back for sure
Stayed 7 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All around awesome stay. Clean rooms and facilities with amazing staff. Would highly recommend
Stayed 8 nights in Jan 2026

6/10 Okay

James

Stayed 5 nights in Jan 2026

8/10 Good

Ornela

Stayed 4 nights in Jan 2026

10/10 Excellent

Meroun

Stayed 4 nights in Jan 2026

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Amenities as advertised
Stayed 3 nights in Jan 2026

10/10 Excellent

Doug

Stayed 5 nights in Jan 2026

10/10 Excellent

emma

Stayed 2 nights in Jan 2026

10/10 Excellent

Barnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

Majid

Stayed 7 nights in Dec 2025

8/10 Good

Kaori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No beach but the pool was good. Very clean throughout the facility. Staff were all friendly including Carlos Sanchez at the buffet restaurant. Wished steakhouse had more steak options than tenderloin but the quality was good. We had a great time overall especially at Land Shark for nightly entertainment.
Stayed 4 nights in Jan 2026

8/10 Good

Karel

Stayed 7 nights in Dec 2025

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is fairly new and clean. Excellent food options! The steak house was fantastic. There is no beach. There is a lot of seating around the pool, which was a little cold but nice once you get fully submerged. Several swim-up bars! The cocktails are tasty and plentiful. The staff were all great too! Very friendly and welcoming. The people running the music and activities around the pool (bingo, aqua-fit) were also super charismatic. 100% would return!
Stayed 4 nights in Jan 2026

10/10 Excellent

David James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2026