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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property

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Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Breakfast, lunch and dinner served
3 outdoor pools, pool loungers
Breakfast, lunch and dinner served
Spa

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪16 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free cots/infant beds

Superior Single

7.6 out of 10
Good
(31 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, iron/ironing board, free cots/infant beds

Superior Room, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(21 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

3 outdoor pools

Playa Los Arcos Hotel Beach Resort & Spa

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,163 reviews
Playa Los Arcos Hotel Beach Resort & Spa

About this property

Playa Los Arcos Resort & Spa All Inclusive

On beach with 3 outdoor pools, near Malecon
Spend the day on Playa Los Arcos Resort & Spa All Inclusive's beach or relax by one of the hotel's 3 outdoor swimming pools.
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with a safe and a hairdryer. 32-inch plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they can't get enough of the helpful staff at Playa Los Arcos Resort & Spa All Inclusive. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Playa de los Muertos and Bay of Banderas
Playa Los Arcos Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities such as a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

Mi Pueblito – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 682 reviews
Rating 8 - Good. 218 out of 682 reviews
Rating 6 - Okay. 103 out of 682 reviews
Rating 4 - Poor. 55 out of 682 reviews
Rating 2 - Terrible. 45 out of 682 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

arturo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C wasn’t working. They trasfered us to a very very small room .. no refund or compensation… or an apology… won’t be staying there anymore.
Stayed 4 nights in May 2025

4/10 Poor

Evelia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not a resort this was a hotel that has the option of including meals and drinks food was good as well as the service but over all i would have not stayed at this hotel since the room i chose when checking out was nothing to what the pictures advertise i did have a veiw of the beach if I stood up but if i wanted to lay down on my balcony i had no privacy because the tenant on the top floor had no wall to give you privacy, also no shade to enjoy balcony the area is open so all the noise from the street is heard very early in the morning before 7am. The hotel was also being remodeled in some of the rooms so when at the pool you hear all the banging going on from the room they are fixing also since this is a hotel and not resort like they promote the pool is in the middle and can get very crowded during the busy time of year luckily i was checking out as more people arrived
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place and love the location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Omar

Stayed 4 nights in May 2025

6/10 Okay

Shaun Anthony

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a great location if looking to stay in the Zona Romatica! Room was a little small, but clean. Service was great and food was good (request Marcel in the restaurant-very friendly and your drink will never be empty)! Make note that this is a VERY family oriented property and kids will be everywhere. Pool seating is limited, and usually taken by families. But there are a lot of seating, and waiters, on the beach. Would stay here again!
Stayed 4 nights in May 2025

8/10 Good

Jose D, hacienda heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the service. The entire staff was very friendly and helpful specially Eliseo, Rogelio and two other staff members who unfortunately didn’t get their names. They did everything possible to ensure we had a pleasant vacation and we are very thankful for that. The only thing we didn’t like and the reason we don’t gave it five stars was the superior single room where we stayed in, which was clean but needs some renovation, like installing soundproof doors and windows because the hotel is located in a very busy area where a lot of noise could be heard from very early in the morning.
Stayed 5 nights in May 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the serving staff they all worked very hard and deserve a hearty WELL DONE
Stayed 11 nights in Apr 2025

6/10 Okay

Treici Erica Gaytan

We checked in on a Wednesday afternoon and as soon as we arrived I was surprised to see how packed the swimming pool was for the time and day it was, only to later on the trip to find out the pool was also up for a daily rental to others in the area and not just for hotel guest. Maybe if that had not been the case we would have been able to use it more than once during our 5 night stay. One night we also tried using the pool after the towel stand was closed for the evening and were told we could use the towels from our rooms but if they were damaged or stained we’d be charged, which makes sense except the towels in our rooms were already loosing thread and ripped along the border so that was a bit silly to bring up. We paid for the all inclusive option but were met with food running out multiple times at dinner way before the cut off time. Service was mostly nice after we tipped
Stayed 6 nights in Apr 2025

6/10 Okay

Noa

Stayed 3 nights in May 2025

8/10 Good

Patricia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially if you want to be in the heart of puerto Vallarta downtown. We stayed in a lovely updated room w/ a nice balcony over looking the pools and a nice ocean view. The food , drinks and staff were awesome! Big thanks to Alejandro, our wait staff on the beach! We will be back!
Stayed 10 nights in Apr 2025

8/10 Good

Piero, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check-in was smooth, the restaurant and the food options for the all inclusive were incredible. The staff were very attentive and so kind, we felt just like home. One thing we didn’t like too much was the smell in the room, it was an intense moldy smell and they were remodelling some rooms so I assume they are working on this matter to fix it. Other than that, this hotel is incredible. Fridays are BUSY, so expect the place to be full, specially the pool and restaurant. Lots to do around the area, there’s always something fun to do.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth Alvarez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in zona Romantica has great dinning restaurants the rooms are decent for the price the only thing that can improve on the alcohol for the drinks
Stayed 5 nights in May 2025

10/10 Excellent

Manpreet

Stayed 5 nights in May 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice , clean and friendly staff , food good had plenty of choice
Stayed 7 nights in Apr 2025

10/10 Excellent

Nika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing!!
Stayed 5 nights in Apr 2025

8/10 Good

Mahnaz

Travelled with partner
Liked: Property conditions & facilities
I liked the location
Stayed 8 nights in Apr 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The lobby, pool and restaurant was nice. Our room was old and smelled of mildew. A bit of a hazard with a step up into the bathroom and the arch design between bedroom and kitchenette is dangerous with having to duck to get around the corners.
Stayed 4 nights in Apr 2025

10/10 Excellent

Linda

Stayed 7 nights in Apr 2025

10/10 Excellent

Cesiah Minerva Banuelos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very friendly and attentive!
Stayed 3 nights in Mar 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst rudest staff and disgusting property
Stayed 3 nights in Mar 2025

8/10 Good

mita

Liked: Cleanliness
Stayed 7 nights in Feb 2025

10/10 Excellent

Janet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying there. It’s a wonderful location! You can walk everywhere you want to go. Food is really good, great staff. Rooms are nothing fancy but clean and comfortable.
Stayed 10 nights in Feb 2025

10/10 Excellent

GEOFFREY, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place on the beach. We did a all inclusive and food and drinks were always great. Guacamole was the best and fresh everyday. Buffett food was amazing and so much to choose from. There were two hot food stations as well as the buffett. We had a lot of fun.
Stayed 6 nights in Jan 2025