6/10 OK
Julia
Liikematkailija
6.2.2025
Will not stay there again
I believe that the hotel was extremely understaffed during our visit and some amenities were not working.
When we arrived, there was no one at the front desk and multiple people were waiting to get helped. We waited for at least 10 minutes for a representative to check us in. That situation reoccurred multiple times during our stay.
We booked this hotel since there was a pool and a hot tub. However, we found out that the hot tub was not working when we arrived at the pool area. Neither there were pool towels available - the pool towels shelves were empty. Also, the towels they provided, are extremely small and thin kind of towels.
I expect that the hotel manager be honest regarding the conditions and amenities that are working and available.
Julia
Yöpyi 1 yön tammikuussa 2025