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Hotel Ilaia

3.0 star property

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Photo gallery for Hotel Ilaia

Exterior
Living area
Basic Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Interior
Standard Double or Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes
  • Place, Cerro la Cruz Viewpoint
    ‪7 min walk‬
  • Place, Palacio Sara Braun
    ‪11 min walk‬
  • Place, Plaza Munoz Gamero
    ‪12 min walk‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

9.8 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room | In-room dining

Basic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Family Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Ilaia

Dry cleaning, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Ilaia offers 8 accommodations with a hairdryer and blackout curtains. This Punta Arenas hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Hotel Ilaia. During your stay, you're just a quick walk from Cerro la Cruz Viewpoint. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry and luggage storage
  • Within a 15-minute walk of Cerro la Cruz Viewpoint and Palacio Sara Braun
Some rates at Hotel Ilaia are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Free breakfast is available daily. Public spaces have free WiFi. Self parking is free.

This 3-star Punta Arenas hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 11:00 AM.

All-inclusive details

All-inclusive room rates at Hotel Ilaia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Hotel Ilaia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 74 out of 86 reviews
Rating 8 - Good. 8 out of 86 reviews
Rating 6 - Okay. 4 out of 86 reviews
Rating 4 - Poor. 0 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
Staff, relaxed vibes, great fresh food
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
A lovely boutique hotel. Clean and well cared for. Staff are very kind and helpful. Sweet rooftop room with a view.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazingly responsive
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Nice, clean hotel that seems like staying with family. Everyone was extremely helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location - great staff
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and so calm.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Very nice stay altogether. Staff was very helpful and kind. Room was clean, comfortable, and basic. Lovely rooftop terrace.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
What a great calm and peaceful place to stay! The owner was a lovely woman that helped in any way she could to make me feel at home. The hotel was very comfy and accommodating. Loved the top room to relax!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carey

Liked: Cleanliness, amenities, property conditions & facilities
Everything - staff and help with dinner etc was excellent - tea available alll day was nice - the room was perfect and we enjoyed the loft to relax! Thank you to everyone there
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful little hotel and extremely friendly and attentive staff. We enjoyed our stay and would stay again.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean room and great staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice simple aesthetic, lovely staff, GREAT breakfast. Grab and go food options were very helpful given our late arrival.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful staff. The sunroom that offers a panoramic view of Punta Arenas is great!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Parul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was amazing. Made us feel special. Helped us make dinner reservations and the breakfast was incredible. Perfect for a stay over.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Punta Arenas

The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
A perfect stop on our way back from Puerto Natales while waiting for our Santiago flight. Staff was welcoming and professional. Our room was sparkling clean. And even though we had an early morning plane to catch, the staff prepared us a light breakfast and fresh brewed coffee at 6am. Good location, with an easy walk to town.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, is a hotel designed to stay in during the day Thanks for caring my family
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Beth

Liked: Staff & service, property conditions & facilities
Very friendly staff. Juanita’s breakfast was fresh, healthy and delicious.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool little hotel

Wonderful little place with genuinely friendly staff. Cool viewing deck at top
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Breakfast was delicious
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffers are very kind and professional .room was clean and quiet and warm.
Stayed 2 nights in Feb 2024