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Excellence Coral Playa Mujeres - Adults Only All Inclusive

5.0 star property
VIP Access

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Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool | Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains
Rooftop terrace
Beach/ocean view
Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains
Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Prol. Bonampak S/N Mz. 1 Lt.10 Sm 3, Condominio Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪8 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪48 min drive‬
  • North Beach
    ‪49 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Pool View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Junior Suite Pool View

  • 75 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Excellence Club Honeymoon Suite With Private Pool

View from room

Excellence Club Honeymoon Suite With Private Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite With Private Pool

Beach/ocean view

Imperial Suite With Private Pool

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite Pool View

Garden view

Junior Swim-Up Suite Pool View

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool | Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Terrace Suite With Plunge Pool Ocean View

Balcony view

Excellence Club Terrace Suite With Plunge Pool Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Suite Ocean View

View from room

Excellence Club Honeymoon Suite Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite With Private Pool

Excellence Club Beachfront Honeymoon Suite With Private Pool | Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Excellence Club Beachfront Honeymoon Suite With Private Pool

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite With Private Pool

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Two-Story Rooftop Terrace Suite With Private Pool

  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite W/ Private Pool

Excellence Club Junior Swim Up Suite W/ Private Pool | View from room

Excellence Club Junior Swim Up Suite W/ Private Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Garden view

Excellence Club Junior Suite Pool View

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Terrace Suite With Plunge Pool

Balcony view

Excellence Club Terrace Suite With Plunge Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite With Private Pool

Garden view

Excellence Club Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, (1180)
The price is €575
for 1 room
includes taxes & fees
1 Aug - 2 Aug
Excellence Playa Mujeres - Adults Only All Inclusive

About this property

Excellence Coral Playa Mujeres - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Catch some rays on Excellence Coral Playa Mujeres - Adults Only All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 16 restaurants.
Excellence Coral Playa Mujeres - Adults Only All Inclusive offers 503 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a private beach and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Miilé Spa has 15 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at Excellence Coral Playa Mujeres - Adults Only All Inclusive, you're just a quick walk from Playa Mujeres Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus 6 outdoor pools.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy Mexican cuisine at Raices, one of the property's 16 restaurants and 16 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, body scrubs or body treatments at Miilé Spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a private beach, tennis courts and a 24-hour gym
  • Just a 1-minute drive from Playa Mujeres Golf Club and 14 minutes from Ultramar Ferry Puerto Juárez
Excellence Coral Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Excellence Coral Playa Mujeres - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 16 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 16 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a 24-hour fitness centre, a hot tub and a rooftop terrace. Free self parking is available.

This 5-star Punta Sam property is smoke free.

Raices – This restaurant specialises in Mexican cuisine.
Kanpai – This restaurant specialises in Asian cuisine. Open daily.
Chez Isabelle – This restaurant specialises in French cuisine. Open daily.
Zenith – This restaurant specialises in international cuisine. Open daily.
The Lubster House – This restaurant specialises in seafood. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 16 bars/lounges
  • 16 restaurants
  • 3 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Chez Isabelle
  • Kanpai
  • Raices
  • The Lubster House
  • Zenith

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Scuba diving
  • Snorkelling
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Coral Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Excellence Coral Playa Mujeres
Excellence Coral Playa Mujeres Adults Only All Inclusive

Excellence Coral Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 125 reviews
Rating 8 - Good. 18 out of 125 reviews
Rating 6 - Okay. 8 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 7 nights in Mar 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with staff that goes above and beyond!! Pool and entertainment staff made it fun. Fri is and food were amazing.
Stayed 6 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Service was great. Just opened in early February so some aspects of the resort are fully finished (tennis/pickleball courts).
Stayed 5 nights in Mar 2025

6/10 Okay

Yuliya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have a very mixed feelings about this hotel . Let’s start with good stuff : Definitely the people who works there. Beach attendants, bartenders, restaurants waitresses, excellence club people - all working really hard , genuinely really nice , welcomed you with an open heart and trying to make your stay positive and memorable. The food : all the places we have dined are really delicious with good quality food , except The Grill steakhouse (not sure what happened there the chief who had a bad day or can’t cook in general :) The beach : a heaven on Earth , can’t even add anything more Also we went to the spa and enjoyed our almost 3 hours treatment greatly !! Now about the not so great experience: First we had a problem with checking in to our originally booked and fully paid room .
Stayed 6 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities
Truly the Excellence experience that is expected by guests! Beautiful resort, amazing staff & delicious food! It is a new property, so vegetation needs a few years to flourish. The beach is stunning!
Stayed 6 nights in Mar 2025

10/10 Excellent

Frances, Bernardsville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, excellent food
Stayed 7 nights in Mar 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , very enjoyable, great service looking forward to coming back
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael, Doylestown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our vacation at Excellence Coral Playa Mujeres. We have stayed at numerous Excellence adults-only all inclusives before and were excited to try this new resort. The staff, service, rooms, grounds, restaurants, and bars have been incredible. A special thank you to Ricardo, food and beverage manager as he is absolutely outstanding. He really took the time to ask about our experience and made arrangements for my birthday to be memorable. Thank you, Ricardo, for going above and beyond and checking in with us every day. We will return.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lawrence, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients. Also not the place for the college crowd, thankfully.
Stayed 7 nights in Mar 2025

10/10 Excellent

Earle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel to stay in. Despite it being only open for one month, almost every single thing was perfect. Above all, was the staff - they were all so welcoming, always with a smile and greeting and did their utmost to ensure that you were enjoying the best stay, from the gardeners, housekeepers, bartenders, pool attendants and restaurant staff. Thank you to everyone for their hard work and hospitality!
Stayed 14 nights in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet place. Staff was excellent
Stayed 7 nights in Mar 2025

4/10 Poor

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely gorgeous. However there was not alot of the people because its fairly new
Stayed 7 nights in Mar 2025

4/10 Poor

Marcos, Sao Paulo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Exclusivity needs to train its staff heavily, and not just in this new one, but in all of them, I'll start by talking about the lack of attention to the information in the system, When you check in, you're asked if you have any allergies, but even if you make it clear that you don't, in all of the restaurants they ask you this several times. It's really tiring. People work like robots, and sometimes they ask you the same question two, three, and one day four times at the same lunch. There are waiters who don't let you eat, asking questions about the food. There was a waiter at the Asian restaurant who I had to ask to let me eat in peace, because he asked me 8 times if the food was good, Another outrage was charging for a transfer because I booked through Expedia. If you do it through their website, the transfer is free. Now the most intriguing thing is that if you say you're going to leave a bad review, they buy you a free day on your next stay. This has happened to me before with them, but when I went to use They didn't accept it at the Montego Bay hotel and they never gave me back the money I paid, this time the general manager came to talk to me about these problems, and I said, I won't accept your courtesy, I'll show the next guests what they'll find here
Stayed 3 nights in Mar 2025

8/10 Good

Jennifer, Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach area. Well developed property for access to restaurants, etc.
Stayed 7 nights in Mar 2025

10/10 Excellent

Leslie Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was hard to find something wrong .Rooms were clean and spacious ,excellent dining options and the staff was amazing . I would come back in a heart beat. It was easy to navigate around the resort . The availability of seating under the umbrellas were awesome . Planning ro be back next year .
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 6 nights in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar service. Claudia at the front desk was very helpful and kind. Lucia, Pedro, Francisco, and the entire group at the bar provided excelent customer service.
Stayed 7 nights in Mar 2025

8/10 Good

Rey

Stayed 6 nights in Feb 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence coral exceeded our expectations!! The decor, ambiance, dining choices and service is top notch. We were pampered by the courteous staff, who went above and beyond to make our stay memorable. Kuddos to Betsy and Vargas for being incredibly attentive, their drink recommendations were spot on. The Excellence team has hit a home run with their new property. Looking forward to our next holiday.
Stayed 5 nights in Feb 2025

10/10 Excellent

Wessam

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch service and beautiful property.
Stayed 7 nights in Feb 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One And Only Trip to an Excellence Resort

We booked our room in Sept 2024 only to arrive in Feb 2025 & find out the room we booked had been overbooked, therefore the room we wanted & paid for was not an option for us. They offered us a downgrade but no refund in the difference due to us booking thru Hotels.com. I began a chat session with Hotels.com & the representative was very nice & helpful was able to find us a room nearby at Secrets along with a nice refund for the difference in cost. As we were leaving we requested the bell person to contact us a cab to take us to Secrets, which was only 1/2 mile down the road, he ask for our check out ticket, I told him we never even checked in therefore we didn’t have a checkout ticket. Waited for over 20 min,I honestly don’t think he called for a taxi because one never did show up. I contacted an Uber driver, I let him know to cancel the taxi & was informed they don’t allow Uber drivers on to the property. So I then ask him to at least take us by golf cart to the gate so we could be picked up by the Uber driver. He did do that but literally dropped us off on the curb at 8:30 at night. We normally stay at a Secrets Resort or Sandals but had heard such amazing things about the Excellence Brand. This was presumably a 5 star resort but from my experience I’d rate it a 2-3 just because of the way they handled the situation. A phone call in advance to let me know the room situation would’ve been nice. I work too hard for my money to not get exactly what I paid for.
Stayed 3 nights in Feb 2025

10/10 Excellent

Teo

Stayed 2 nights in Mar 2025

8/10 Good

Carlos

Stayed 3 nights in Mar 2025