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Hotel Charles-Alexandre - Par Aneyro

3.0 star property

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Photo gallery for Hotel Charles-Alexandre - Par Aneyro

Front of property
Property entrance
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets
Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Place, Grande Allée
    ‪1 min walk‬
  • Place, Plains of Abraham
    ‪7 min walk‬
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Classic Room

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About this property

Hotel Charles-Alexandre - Par Aneyro

Hotel in Québec City, steps from Grande Allée
Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Housekeeping is available on request.
Hotel Charles-Alexandre - Par Aneyro offers 23 accommodations with espresso makers and a hairdryer. Flat-screen televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Charles-Alexandre - Par Aneyro. During your stay, you're just a quick walk from Grande Allée. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a car charging station and a fireplace at reception
  • Steps from Grande Allée and 13 minutes on foot from Quebec City Convention Center
  • Pets welcome for a fee (restrictions apply)
Hotel Charles-Alexandre - Par Aneyro offers its guests ski storage, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Charles-Alexandre - Par Aneyro also features a picnic area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 28.74 per night)
  • Limited on-site parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • Pets: CAD 28.74 per accommodation, per stay
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 28.74 per night
  • Pet fee: CAD 28.74 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 093155, 2025-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger aren't allowed at this property.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Reviews

Hotel Charles-Alexandre - Par Aneyro Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 461 reviews
Rating 8 - Good. 167 out of 461 reviews
Rating 6 - Okay. 39 out of 461 reviews
Rating 4 - Poor. 16 out of 461 reviews
Rating 2 - Terrible. 10 out of 461 reviews

Reviews

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025

8/10 Good

Gary, Deux Montagnes

Liked: Cleanliness, property conditions & facilities
Close to events
Stayed 1 night in Jul 2025

2/10 Terrible

Joanne

Disliked: Staff & service, property conditions & facilities
There was no staff to assist us. My reservation did not originally show that this was a virtual hotel and that you better be very tech savvy. Would never recommend nor stay there again. The towels are not great and the paper products are terrible. Not much good to say about the place.
Stayed 2 nights in Aug 2025

4/10 Poor

Julie

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was well located however the stairs to access the room were extremely dangerous. Also the digital keys was inconvenient especially when yiu have lots of luggage to carry. The staff was helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walkable
Stayed 1 night in Aug 2025

8/10 Good

Apameh

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice deal

I don't know prices in the area but it seemed like a very very good deal. Nice place, wonderfully located near very good restaurants, large parks, the riverfront, and a scenic 20 mimute walk to the old city. Lack of on-site staff was balanced by quick and helpful responses if you telephoned the remote concierge. Slightly dirty under the beds (not a big deal) but otherwise very clean and a nice vibe.
Stayed 1 night in Aug 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a small fridge in the rooms for drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

SkyRush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ereny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hamant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Charles-Alexandre Stay

Very spacious and clean. Great location as it is close to the Plains of Abraham and old Quebec City and restaurants. Just had some issues as check in and doors use only digital keys which did not work all the time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities
Tout à fait recommendable
Stayed 1 night in Jul 2025

10/10 Excellent

daria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The place was clean, spacious, and full of character. Easy check-in with digital keys and everything was well organized. The quiet neighborhood was perfect for walks, and there’s a park nearby for the dog. Walking distance to restaurants, coffee shops, and groceries. Easy parking and close to the highway. Highly recommend!
Stayed 2 nights in Jul 2025

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Alexandra

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The A/C was not working at all. We called the front desk few times, but unfortunately nothing. We asked for a fan as sleeping with the windows open was not possible as it was too noisy, but never got the fan. A bit disappointed.. Despite everything, the room was very clean.
Stayed 1 night in Jul 2025

6/10 Okay

Eric, Dieppe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok property. Well situated and well priced if you are looking for a place to sleep while enjoying the old Quebec area (just a quick walk away). Parking was an issue as it was during the summer festival in Quebec. At $25 for reserved parking spot that was occupied, and ended up in another spot and got boxed in (likely by festival attendee). Just ok.
Stayed 1 night in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very steep stairs. Otherwise very good.
Stayed 3 nights in Jun 2025

4/10 Poor

Jonah

Travelled with family
Disliked: Amenities
The virtual keys were not convenient at all, the coffee was not stocked, and there were not enough towels for our room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Annie

Travelled with partner
Everything
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was spotless and the communications were easy. Very responsive in finding solution to questions. I liked the self check in and the proximity to downtown.
Stayed 2 nights in Jul 2025

2/10 Terrible

Radhika

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was an unexpected and a terrible experience on my arrival with my family of four at the property in the evening. The room was not ready and there was no housekeeping done. I reported this to the helpdesk agents. They suggested some other accommodation in the vicinity as it was last minute and they could not find an alternative for us. If the agents gave up, you can imagine what we had to go through calling and checking when our mobile phones were almost discharged after driving for 10 hours from Toronto. It was terrible - new city, new language, no contacts and left stranded in spite of booking three weeks prior and receiving confirmation emails, uptil the day of arrival, from the Hotel. I had to book an alternative hotel, on my own, at double the rate. Hope, nobody has to go through this ordeal. It has been one week since I emailed the property team and I have yet to hear back from them.
Beds not made
Unkempt beds
Used dishes in the room
Garbage bag in the room
Stayed 2 nights in Jun 2025

4/10 Poor

yafa

Stayed 3 nights in Jun 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could use a remodel. Other than that all good.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025