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Hôtel du Jardin by Les Lofts Vieux-Quebec

3.5 star property

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Business Room, 1 King Bed | 1 bedroom, soundproofing, iron/ironing board, travel cot
Courtyard
Business Room, 1 King Bed | 1 bedroom, soundproofing, iron/ironing board, travel cot
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

View in a map
363, Boul. Charest Est, Québec City, QC, G1K 3H3
  • Quebec City Convention Center
    ‪8 min walk‬
  • Château Frontenac
    ‪20 min walk‬
  • Quebec Cruise Terminal
    ‪2 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | 1 bedroom, soundproofing, iron/ironing board, travel cot

Business Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, soundproofing, iron/ironing board, travel cot

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, soundproofing, iron/ironing board, travel cot

Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hôtel du Jardin by Les Lofts Vieux-Quebec

Eco-certified hotel in Québec City
Along with express check-in, this smoke-free hotel has express check-out and a picnic area. WiFi in public areas is free. Housekeeping is available on request.
Hôtel du Jardin by Les Lofts Vieux-Quebec offers 19 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Québec City hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Hôtel du Jardin by Les Lofts Vieux-Quebec. During your stay, you're just a quick walk from Saint-Jean Street. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • 10 minutes by foot from Quebec City Convention Center and a 3-minute drive from Quebec Cruise Terminal
Hôtel du Jardin by Les Lofts Vieux-Quebec offers its guests a picnic area, express check-in, and express check-out. WiFi is free in public spaces. A complete renovation of Hôtel du Jardin by Les Lofts Vieux-Quebec was completed in May 2018.

This 3.5-star Québec City hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Area rugs in public areas
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Renovated entire property - May 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 139016, 2026-08-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Hôtel du Jardin by Les Lofts Vieux-Quebec.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auberge L'Autre Jardin Hotel
Auberge L'Autre Jardin Hotel Quebec
Auberge L'Autre Jardin Quebec
l`Autre Jardin Hotel Quebec City
Lofts Charest Hotel Jardin Quebec
Lofts Charest Hotel Jardin
Lofts Charest Jardin Quebec
Lofts Charest Jardin
Hotel Jardin Quebec
Jardin Quebec
Hôtel Jardin Quebec

Hôtel du Jardin by Les Lofts Vieux-Quebec Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 779 reviews
Rating 8 - Good. 278 out of 779 reviews
Rating 6 - Okay. 65 out of 779 reviews
Rating 4 - Poor. 31 out of 779 reviews
Rating 2 - Terrible. 20 out of 779 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Easy check-in and room was exactly as advertised! Mini-fridge was a pleasant surprise.
Stayed 4 nights in Jun 2025

8/10 Good

Ingrid

Stayed 2 nights in Jun 2025

8/10 Good

Aliakbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Stayed 1 night in Jun 2025

4/10 Poor

Marc-André

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They have absolutely no security. The deadbolts are FAKE they do not lock! They had masterlock keyboxes BELOW EACH DOOR This is unacceptable, beyond unsafe. I guessed the code to the locks and guessed the code to other people's rooms. AVOID. Nice rooms tho, bad pillows but ok I guess Also: the fire alarm was triggered at night, the staff stayed inside the whole time like they had never rehearsed for a fire alarm before. Your building might be on fire, GET OUT
Stayed 1 night in May 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Pierre luc

Stayed 1 night in May 2025

10/10 Excellent

Divine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Keep it up!
Stayed 1 night in May 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet even on a busy street.
Stayed 1 night in May 2025

10/10 Excellent

Bradley

Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and well equipped looked like the pictures in a very good location, close to the bus station and to old town
Stayed 2 nights in May 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andrée-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as usual !
Stayed 1 night in Apr 2025

8/10 Good

Neha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good stayed
Stayed 1 night in Apr 2025

10/10 Excellent

Pavan

Stayed 1 night in Apr 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and perfect
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot there needs to be some instruction about the parking lot in behind the building that was super convenient once we discovered it!
Stayed 1 night in Apr 2025

10/10 Excellent

Rishav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mayssam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time here, we liked that it was super close to everything and our office more precisely. The bed is comfy and the check in is seamless
Stayed 1 night in Mar 2025

10/10 Excellent

Marc F, Brockville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything. clean and comfortable. works for me
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great over all but not sleeping on a cloud

The only thing missing for us was great pillows and a fluffy bed spread and soap for the shower we will go there next time because we like the hotel the isolation of the window that cut the noise on rue Charet is amazing ... but unfortunately the bed is not comfortable .
Stayed 2 nights in Mar 2025

10/10 Excellent

marc-andre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was a little tricky to be done through Hotels.com (no link sent through email) but the lady at the front desk was very helpful and expedient.
Stayed 1 night in Feb 2025