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Queenstown Country Lodge

4.0 star property

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Photo gallery for Queenstown Country Lodge

Outdoor spa tub
Exclusive Villa, 6 Bedrooms, Garden View | Living area | 32-inch flat-screen TV with digital channels, toys, books
Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
Mini-fridge, electric kettle, high chair

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Laundry
  • Kitchen
  • Free WiFi
  • Parking included

Explore the area

Map
497 Frankton Ladies Mile Highway, Lake Hayes, 9371
  • The Remarkables Ski Area
  • Amisfield Winery
    ‪4 min drive‬
  • Millbrook Resort Golf Course
    ‪11 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for The Remarkables Room

The Remarkables Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

The Remarkables Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room (Merino)

1 bedroom, premium bedding, down duvets, pillow-top beds

Signature Double Room (Merino)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Villa, 6 Bedrooms, Garden View

Exclusive Villa, 6 Bedrooms, Garden View | Living area | 32-inch flat-screen TV with digital channels, toys, books

Exclusive Villa, 6 Bedrooms, Garden View

  • 450 sq m
  • Sleeps 15
  • 5 King Beds and 2 Single Beds

View all photos for Panoramic Double Room (Pinot Noir)

1 bedroom, premium bedding, down duvets, pillow-top beds

Panoramic Double Room (Pinot Noir)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room, 1 King Bed, Garden View (Kawarau)

1 bedroom, premium bedding, down duvets, pillow-top beds

Panoramic Double Room, 1 King Bed, Garden View (Kawarau)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Shotover Room

The Shotover Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

The Shotover Room

  • 48 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Queenstown Country Lodge

Tuscan-style bed & breakfast in Lake Hayes with free parking
Access to hot tub, coffee/tea in a common area and concierge services are available at this bed & breakfast. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library and express check-in are on-site. Housekeeping is available on request.
Queenstown Country Lodge offers 5 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. This Lake Hayes bed & breakfast provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. An iron/ironing board, change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the bed & breakfast include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Queenstown Country Lodge, you'll be close to Amisfield Winery. You'll find features such as free WiFi in public areas and free self-parking, plus 1 hot tub. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Amisfield Winery and 7 minutes from Lake Wakatipu
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
As a guest of Queenstown Country Lodge, you'll find a hot tub, a library, and a terrace. WiFi is free in public spaces. Barbecue grills, ski storage, and tour/ticket assistance are also featured at the boutique Queenstown Country Lodge. The bed & breakfast can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this Tuscan-style Lake Hayes bed & breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Books
  • Hot tub
  • Library
  • Ski storage
  • Stereo

Family friendly

  • Baby toys
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Trampoline

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2004
  • Communal living room
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Shared kitchen access
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 75.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 75.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Parties and events (including family gatherings and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
Guests interested in bringing children must make prior arrangements with the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Queenstown Country Lake Hayes
Queenstown Country Lodge Lake Hayes
Queenstown Country Lodge
Queenstown Country Lake Hayes
Queenstown Country Lodge Lake Hayes
Queenstown Country Lodge Bed & breakfast
Queenstown Country Lodge Bed & breakfast Lake Hayes

Queenstown Country Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 20 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

10/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A country gem

Jennifer met us on arrival after a hasty booking on our behalf. Extremely friendly & helpful. A lovely home with grounds to roam. Good facilities in room as well as communal kitchen & longe areas. Quiet area between Queenstown & Arrowtown which is worth the visit. Thoroughly enjoyed our stay here. Highly recommended
Stayed 1 night in Feb 2025

10/10 Excellent

Julieanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is kept in perfect condition. Jennifer the host made us feel welcomed and like we were at home. I can’t wait to get back to stay at this beautiful lodge in this serene setting again! Couldn’t fault it in any way. If you like natural beauty and value a perfectly clean and maintained property then Queenstown Country Lodge is for you! Thanks Jennifer! look forward to dropping by again soon!
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that we didn't stay longer. Welcoming and as they live in the area, excellent with their recommendations. The accommodations were luxurious (soft sheets, pillows and towels). The kitchen well stocked with a full fridge available for storage. There are breakfast options (cereal, tea, toast) and if you want something more extensive (fruit) there are stores nearby. I do recommend having a car as this is a drive out of town (which is exactly what we were looking for). Although on a busy road, they are far off track so there is not a bother of traffic sounds. Had the chance to meet their new family member, Gordon Ramsey (the lamb) as well as his brother, a loving dog named Rex. Will stay again if ever in Queenstown or Arrowtown!
Stayed 1 night in Nov 2022

8/10 Good

Bridget

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The room was spacious and clean and beds were very comfortable. The outside of the property whilst a beautiful setting looked like it needed some maintenance and the spa pool needed a clean. The owners were not on site but responded well to emails . I had a different impression from the advertising when booking this property and felt it would be a real treat but was a little disappointed overall.
Stayed 1 night in Nov 2022

10/10 Excellent

Dr Jennifer, Lanai City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff were friendly and extremely helpful. Will be staying here again in the future
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quite and peaceful setting. Friendly and helpful host (Mitch). Lovely breakfast.
Stayed 2 nights in Apr 2019

10/10 Excellent

Eric, Las Vegas, NV USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitch and Beca we're wonderful hosts. Felt like family at breakfast, and they introduced us to crumpets and ANZAC cookies. Could not have been more memorable. If you go, you may want to rent a car, they are a bit away from town but well worth the drive!!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Royce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! We enjoyed the sunshine outside in the afternoon with a bottle of wine we’d picked up down the road, lovely atmosphere. Great breakfast spread including chia puddings and delicious local honey and spreads. Topped off with fresh from the oven blueberry banana muffins that we enjoyed at the summit of Ben Lomond! Our hosts were friendly and accommodating, thank you so much!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Room was good and comfortable . The fridge was in the common area and it would be better to have one in your room. Breakfast was from 8.30am . so I only made breakfast on one day , should be earlier.
Stayed 5 nights in Feb 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a beautiful setting. Woke up to the wonderful view of the mountains. Continental breakfast was lovely. Maria was a lovely host. Would definitely recommend!
Stayed 3 nights in Feb 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Base For Exploring Queenstown

We loved this place. It is a newly constructed house being used as a B&B. The facilities are excellent and the location is good. The house manager (Marina) was incredibly friendly and accommodating. All the other guests were great. It was wonderful to have a relaxed, non-hotel base for a couple of days to catch up on stuff like laundry and eating take-out (and avoiding eating in a restaurant for the umpteenth time in a row). Strong recommendation.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. We requested breakfast earlier than normal on two occasions and we provided the whole bit without any issues. Answered all our questions. Ver very helpful. Better than five stars.
Stayed 3 nights in Jan 2019

10/10 Excellent

Kate, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious B&B

The two of us had a very enjoyable stay here. The room was very comfortable, bathroom excellent, beautiful surroundings and our hosts were just lovely. Everything top notch. We really enjoyed "happy hour" in the lounge with the gorgeous view, and the choice of nibbles and wine and the chance to chat with our hosts and other guests.

10/10 Excellent

Anthony, Australia - SA - Regional SA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Reasonable; Service: Go the extra mile, Outstanding; Cleanliness: Immaculate, Beautiful;

10/10 Excellent

Renate&Wilhelm, Schwaförden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nr. 1 unter 10 selbstetfahrenen NZ Unterkünften

Sehr komfortabel ausgestattet. Schöne Lage und schöne Aussicht aus dem Zimmer. Hervoragender Service mit susgesprochen gutem Frühstück. Wer etwas aus dem Normalen herausragendes sucht solltesein Geld hier investitieren. Trotz einem Tag Regen etwas was sehr angenehm in Erinerung bleibt.