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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property

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Photo gallery for Swiss-Belsuites Pounamu Queenstown

Premium bedding, desk, laptop workspace, soundproofing
LCD TV
View from property
Alpine Two Bedroom Apartment | Living area | LCD TV
Lake View Swiss-SuperSuite One Bedroom | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪10 min walk‬
  • Place, Queenstown Mall
    ‪13 min walk‬
  • Place, Kiwi and Birdlife Park
    ‪20 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

View all photos for Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms | Premium bedding, desk, laptop workspace, soundproofing

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

  • Lake view
  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Swiss-SuperSuite One Bedroom

Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite One Bedroom

  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Apartment

Alpine Two Bedroom Apartment | Premium bedding, desk, laptop workspace, soundproofing

Alpine Two Bedroom Apartment

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room King/Twin Bed

Premium bedding, desk, laptop workspace, soundproofing

Superior Room King/Twin Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View One Bedroom Apartment

Premium bedding, desk, laptop workspace, soundproofing

Lake View One Bedroom Apartment

  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View Two Bedroom Apartment with Two Bathrooms

Premium bedding, desk, laptop workspace, soundproofing

Lake View Two Bedroom Apartment with Two Bathrooms

  • Lake view
  • 104 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

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About this property

Swiss-Belsuites Pounamu Queenstown

The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a fridge. Added amenities include a microwave, premium bedding and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Swiss-Belsuites Pounamu Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. Built in 2005, this luxury aparthotel has 38 apartments over 2 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and ski equipment rentals
  • Guests have great things to say about the clean guestrooms and the location
  • 10 minutes by foot from Queenstown Gardens and a 2-minute drive from SKYCITY Wharf Casino
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Covered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 746 out of 1498 reviews
Rating 8 - Good. 448 out of 1498 reviews
Rating 6 - Okay. 170 out of 1498 reviews
Rating 4 - Poor. 89 out of 1498 reviews
Rating 2 - Terrible. 45 out of 1498 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eleanor

Liked: Cleanliness, room comfort
The view from the suite is gorgeous! The big window panes are spotless and we enjoyed sitting in the spacious living room looking out to the lake and mountains. A short walk into town and Queenstown Gardens. I would definitely stay here again in future trips.
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

We booked this hotel for our honeymoon. After reading reviews about the room we originally booked, we contacted the hotel directly via e-mail to ensure that they knew that the trip was for an important occasion for us and everything could be perfectly kept. They offered a room upgrade and we accepted. Our stay was overall satisfactory, they gave us brownies to welcome us which was nice. The room was spacious and had a beautiful view, however there are things that were a bit disappointing for us. The “continental breakfast” that is included was a jar of cereals, some bread left in the fridge, an orange juice, a yogurt and some mini spreads and some amenities such as tea and coffee sachets. That is really not something that someone expects when they booked an accomodation that says “breakfast included”. Also, they advertise the place with a “nearby” gym facility. The gym is a 20min walk to town and you have to pay a $23 dollar fee PER DAY. We were gutted when we heard that as we did not find this information anywhere prior to booking the hotel. The staff was super friendly, I think this is mostly a management and marketing issue than anything else.
Stayed 7 nights in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The space is very nice and the view is great, but be advised it overlooks a very busy road so it’s not really restful. Also, the walls are thin and I could hear the people next to me talking at 2am. Great otherwise though!
Stayed 1 night in Nov 2025

2/10 Terrible

John

Stayed 4 nights in Nov 2025

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice guy equipped kitchen
Stayed 7 nights in Oct 2025

8/10 Good

Daniel

Stayed 3 nights in Nov 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apartment itself was great, spacious and the view fabulous. However, communication was poor - they took 4 days to respond to my email. The rubbish area was overflowing, that was disgraceful in a pretty pricey establishment. Finally, there was no Sky TV. Every other place we stayed in New Zealand provided Sky, so that was poor also.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, area was quiet, felt safe, close to town, great amenities.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jen

Liked: Cleanliness
Disliked: Amenities
the beds were tiny!! no adult would be confortable. and the AC didnt come into the bedroom and they had no fans. also our parking space was occupied by housekeeping. and it was not clear thay gym access would come with a fee.
Stayed 3 nights in Nov 2025

4/10 Poor

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Antonius

Liked: Cleanliness, property conditions & facilities
Great apt with an amazing view.
Stayed 4 nights in Nov 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gas fire and great views
Stayed 3 nights in Nov 2025

10/10 Excellent

Hanjun

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Yes. Everything is good.
Stayed 1 night in Nov 2025

10/10 Excellent

AJ

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property. My wife & I loved our stay. Bonus that it has a spa pool. Would recommend & will come back again. Thank you
Stayed 4 nights in Nov 2025

8/10 Good

Shandel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved that they had a laundry facility right near our room. I don't know if each unit has it but it definitely was a bonus. The staff were very pleasant and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Soohun, suwanee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the location can’t be beat in this beautiful town. Staff was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Great location to food and entertainment.
Stayed 1 night in Nov 2025

8/10 Good

Amer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was a spacious and clean .
Stayed 7 nights in Oct 2025

8/10 Good

Stuart

Stayed 4 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Fully equipped kitchen, laundry, spacious
Stayed 1 night in Oct 2025

10/10 Excellent

Annabelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious room. Informative and receptive staff. The breakfast food of good coffee, bread yogurt and fruit was a welcome surprise.
Stayed 3 nights in Oct 2025

6/10 Okay

Jeremy

Travelled with partner
Liked: Cleanliness, amenities
We booked a lake-view studio but unfortunately ended up with a hedge view instead; at least until our last morning, when the hedge was removed at around 8:30am! The room itself was spacious but quite dated, with décor that hasn’t been refreshed in some time. The price seems to reflect the room size rather than the overall experience. It was also a bit surprising to find that, although each room has an allocated parking space, there’s an additional fee to use it. On the positive side, the staff were very friendly, everything was clean, and the location is excellent.
Stayed 2 nights in Oct 2025

4/10 Poor

Luke

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Strangers walked into our room in the middle of the night so that sucked. Blind was broken so all the foot traffic from the reception could see me and wasn’t private. Very loud. You can hear everyone next door talking like they were in the room with you. No black out blinds and it gets bright very early in the morning. Paid parking yet the parking is apartment specific so why it’s not included doesn’t make sense.
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Cleanliness, room comfort
Daily room housekeeping wasn't done till very late,and sometimes we had to chase Walk in rain from underground carpark to front door up some serious steps or ramp Needed a bit of an update couch, tables, floor etc were getting a bit worn out
Stayed 10 nights in Oct 2025

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025