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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property

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1 bedroom, premium bedding, desk, laptop workspace
Lake View Two Bedroom Apartment with Balcony and Two Bathrooms | 1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Barbecue grill
  • Housekeeping

Explore the area

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110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪10 min walk‬
  • Place, Kiwi and Birdlife Park
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

1 bedroom, premium bedding, desk, laptop workspace

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom | 1 bedroom, premium bedding, desk, laptop workspace

Lake View Swiss-SuperSuite One Bedroom

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Apartment

Alpine Two Bedroom Apartment | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Alpine Two Bedroom Apartment

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room King/Twin Bed

Superior Room King/Twin Bed | 1 bedroom, premium bedding, desk, laptop workspace

Superior Room King/Twin Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View One Bedroom Apartment

LCD TV

Lake View One Bedroom Apartment

  • 74 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View Two Bedroom Apartment with Two Bathrooms

LCD TV

Lake View Two Bedroom Apartment with Two Bathrooms

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

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About this property

Swiss-Belsuites Pounamu Queenstown

Luxury aparthotel in Queenstown
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a fridge. Added amenities include a microwave, premium bedding and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Swiss-Belsuites Pounamu Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. Built in 2005, this luxury aparthotel has 38 apartments over 2 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and ski equipment rentals
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Queenstown Gardens and a 2-minute drive from SKYCITY Wharf Casino
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Covered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Reviews

Swiss-Belsuites Pounamu Queenstown Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 705 out of 1425 reviews
Rating 8 - Good. 429 out of 1425 reviews
Rating 6 - Okay. 163 out of 1425 reviews
Rating 4 - Poor. 85 out of 1425 reviews
Rating 2 - Terrible. 43 out of 1425 reviews

Reviews

10/10 Excellent

Dario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just outside of Queenstown centre where there are plenty of food and dining options. We did have a car and it only took us a couple of minutes to drive there so it would be about 10-15 min walk to the centre. Apartment was clean and modern and the bed was comfortable. We really liked the gas fire place.
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Max Donald

Liked: Cleanliness, property conditions & facilities
👍
Stayed 6 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Donna

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely room but it’s annoying that the fan in the bathroom was connected to the light so always had to be on. I found the condition of the mattress and pillow protectors to be unsatisfactory. Great they had them but more regular replacement is needed - slack housekeeping!
Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
The amount of steps on this property is ridiculous! Talk about non-handicap accessible! Just to get to reception involves ascending a steep flight of stairs or a steep ramp, then going down a flight. Not fun with a heavy suitcase. I was in building 3 which had no signage helping to get there. It was a long and winding way involving many steepflights of stairs up and down, and a gravel path — again, not great for a heavy bag on wheels. The room is clean enough, but neighbors can be heard. I did like the mini kitchen with microwave, toaster, Nescafé, and tea kettle — not to mention dishes and utensils. So some good things, some not so good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darien

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stunning view.
Stayed 4 nights in Jul 2025

4/10 Poor

Ronil

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall these guys don’t care about loyalty program. No room grade provided but there was room but only if we paid wxtra
Stayed 3 nights in Jul 2025

10/10 Excellent

Deb

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 days and very good as always.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! I had some noisy neighbours on my first night. After that, the staff offered to relocate me to another room. I accepted the offer and was also lucky enough to then be upgraded. Highly recommend this place
Stayed 3 nights in Jul 2025

4/10 Poor

Emma

Disliked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Excellent communication and staff vary freindly and well organised
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris, Gisborne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great around 15 minutes walk to the Center of town and some fantastic views from our room
Stayed 4 nights in Jul 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super helpful staff and great views!
Stayed 4 nights in Jul 2025

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Kabir

Stayed 4 nights in Jul 2025

10/10 Excellent

Jason paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with everything you need close to town.
Stayed 3 nights in Jul 2025

8/10 Good

Jodie

Liked: Cleanliness, room comfort

Amazing views

Great place to stay with amazing views. The centre of town was about 5 minutes drive away but not really walkable in winter. Just a couple of irritations - the only light in the bathroom was connected to the fan - very loud in the middle of the night! We also contacted the office who didn't answer twice and did not return our message. Good breakfast and kitchen had everything needed to cook your own meals.
Stayed 3 nights in Jun 2025

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic View and close walking distance to town
Stayed 2 nights in Jul 2025

6/10 Okay

Cary

Travelled with family
Disliked: Cleanliness
Pros: Modern aesthetics, large windows, interesting layout. Full kitchen, two dishwashers, shared laundry between 2 units in common hall area (also a con as it could easily be in-use if someone is also occupying next door). Location (close to airport). Assigned covered parking (but you have to pay for it). Cons: Steps. Steps from parking to apartment area, steps up/down to apartment units, and more steps within the small apartment. Outside steps can get very icy during winter, even during the day. Reception might not be near your apartment, depending on which block you get assigned to. Cleanliness was subpar. You get good views, but apartments are right next to the road, so you hear the constant road traffic. Cost of parking is not included and there are no alternatives.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hira

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was really great and very spacious ! The view is breathtaking, I really enjoyed relaxing by the fireplace and soaking in the incredible views of the snowy mountains. If I had to be picky I’d probably just say something about the fact that if you’re going for a longer period of time, carrying your things from the car can be a little tricky due to the lack of accessible ramps or elevator. Despite that I would definitely recommend it to anyone and I would come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was really happy with the property. No issues at all
Stayed 2 nights in Jun 2025

8/10 Good

Rik

Travelled with partner
Liked: Cleanliness, amenities
Nice unit, spacious and well appointed.
Stayed 2 nights in Jun 2025

8/10 Good

Zixia

Travelled with family
Liked: Room comfort
Nice lake view apartment with comfortable bed and amenities. Staff was friendly. However details are not 5 star standard. Some cups and pots were dirty and yogurt hey provided in fridge expired two days before we check in.
Stayed 4 nights in Jun 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness
These apartment-like suites were spacious and in a convenient location to both downtown Queenstown and Frankton. The large windows provided great views of the mountains and lake but was also somewhat noisy due to vehicles passing by on the nearby roadway.
Stayed 3 nights in Jun 2025