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Hacienda el Salitre Hotel & Spa

3.5 star property
VIP Access

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Photo gallery for Hacienda el Salitre Hotel & Spa

50-inch Smart TV with digital channels, TV, Netflix
Lounge
50-inch Smart TV with digital channels, TV, Netflix
Couples treatment room(s), hot tub, body treatments
50-inch Smart TV with digital channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Air conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
Rafael Ozuna s/n Raquet Club, Entre Calle Manatial y Arroyo Seco, Querétaro, QUE, 76127
  • Place, Querétaro General Hospital
    ‪5 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪10 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Single Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hacienda el Salitre Hotel & Spa

Hotel with a full-service spa, in the vicinity of Plaza de Armas
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and a meeting room. Change of towels is available on request
Hacienda el Salitre Hotel & Spa offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a hot tub. The spa is open daily.
During your stay at Hacienda el Salitre Hotel & Spa, you're just a quick walk from Querétaro General Hospital. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body scrubs, manicures and pedicures or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 6 minutes by car from Aqueduct of Santiago de Querétaro and 6 minutes from Corregidora Stadium
Hacienda el Salitre Hotel & Spa offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hacienda el Salitre Hotel & Spa. A complete renovation of Hacienda el Salitre Hotel & Spa was completed in March 2022.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 1:00 PM.
EL Salitre – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: MXN 420 for adults and MXN 320 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EL Salitre

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Reception hall
  • Renovated entire property - March 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 420 for adults and from MXN 320 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hacienda el Salitre Queretaro
Hacienda el Salitre
Hacienda El Salitre
Hotel Hacienda el Salitre

Hacienda el Salitre Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 124 reviews
Rating 8 - Good. 26 out of 124 reviews
Rating 6 - Okay. 10 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 5 out of 124 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge Luis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atencion y hermoso lugar. reconocimiento especial para Jonathan que en todo momento esta al pendiente de los huespedes y esto hace de una estancia una experoencia superior.
Stayed 2 nights in Jun 2025

10/10 Excellent

Montserrat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es realmente espaciosa, la cama muy cómoda. El servicio en el restaurante tambien fue muy bueno así como la comida. Definitivamente regresaría.
Stayed 1 night in Jun 2025

10/10 Excellent

federico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it very much, everything was very good and we hope to return soon
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History at its best, 17 century gem, 5 star restaurant, great menu And staff fit for the attention of a King and Queen
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Las regaderas no funcionan bien. La limpieza de los baños y habitaciones puede mejorar. Los ganchos para ropa no son prácticos.
Stayed 1 night in Dec 2019

10/10 Excellent

Burgess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet Parking did not take my car.
Stayed 1 night in Aug 2019

10/10 Excellent

Ivette, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hacienda El Salitre was impecable in hopitality. The staff was friendly, professional and provided with attention at all times. The restaurant and hotel grounds provided me with inspiration and delite. Breakfast at their courtyard was wonderful. It is a full culinary experience and attention to service. I look forward to coming back
Stayed 2 nights in Sep 2018

10/10 Excellent

AlexSan, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, awesome hacienda

Great price, good location, compleatelly renovated
Stayed 1 night in Nov 2017

2/10 Terrible

Cynthia

Stayed 3 nights in May 2025

10/10 Excellent

Oscar Salazar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Falta de privacidad

Desafortunadamente, me tocó una habitación en segundo piso donde la ventana tenía vista hacia el jacuzzi de otra habitación. Podíamos ver en gran parte lo que hacían los de abajo en su jacuzzi. El problema no era abrir o cerrar la ventana, sino que escuchábamos la gran borrachera que traía la pareja en el jacuzzi. Yo viajaba con mis bebés gemelos y se me despertaban a cada rato por el ruido. Fue incómodo también darnos cuenta que los de abajo perdían su privacidad si nosotros quisiéramos abrir la ventana. Al quejarnos en recepción, la chica encargada nos dijo que el jacuzzi no era parte del hotel, sino de una propiedad vecina y no podían hacer nada con el ruido. Al otro día (con luz de día) fue que nos dimos cuenta que era de la habitación de abajo y después nos lo rectificó la nueva persona que estaba en recepción por la mañana. En general califico mal porque no se sintió una estancia en hotel, básicamente no tienen recepción formal ni nadie responsable del lugar. La "recepcionista" en diversas ocasiones no estaba en el lugar de recepción, ni responden el teléfono.
Stayed 1 night in Aug 2025

10/10 Excellent

ricardo samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

OCTAVIO

Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Stayed 1 night in Jul 2025

10/10 Excellent

ricardo samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindas instalaciones
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Lizzette

Travelled with family
Liked: Room comfort
Esta vez no tuve suerte! Las habitaciones ya estan un poco descuidadas? El internet de la tele no funcionaba ni la antena de la tele!, osea no pudimos verla La cafetera era inexistente en ambas habitaciónes y la respuesta fe la señorita fue que pues si han ido rompiendo y pues ya no hay, el tapete debajo de la cama todo despegado, lo cual peligroso y me tropece un par fe veces y también estaba sucio y pegostioso En la otra recamara, una lamapara de buró arrancada y ahi el hoyo, y tampoco habia
Stayed 1 night in May 2025

10/10 Excellent

Bernardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita y cómoda, el restaurante esoectacular
Stayed 1 night in May 2025

10/10 Excellent

elizabeth saenz

Stayed 1 night in Dec 2024

10/10 Excellent

Rene

Stayed 1 night in Apr 2025

10/10 Excellent

Manuel Masatoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una gran experiencia. Todos muy amables.
Stayed 2 nights in Apr 2025

10/10 Excellent

hugo

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

NANCY, El Salto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025