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Hotel en Plaza de Armas

3.0 star property

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Photo gallery for Hotel en Plaza de Armas

Exterior
Deluxe Room, City View | Hypo-allergenic bedding, in-room safe, laptop workspace
Exterior
Interior
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
10 Plaza de Armas Centro, Queretaro, QUE, 76000
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Room

Basic Room | Hypo-allergenic bedding, in-room safe, laptop workspace

Basic Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, laptop workspace

Comfort Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | Hypo-allergenic bedding, in-room safe, laptop workspace

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, laptop workspace

Superior Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel en Plaza de Armas

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Hotel en Plaza de Armas offers 22 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.
During your stay at Hotel en Plaza de Armas, you're just a quick walk from Government Palace. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include coffee/tea in a common area
  • Steps from Government Palace and Plaza de Armas
Hotel en Plaza de Armas offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hotel en Plaza de Armas also features spa services, coffee/tea in common area, and room service (during limited hours).

This 3-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
Hotel en Plaza de Armas has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 250 for adults and MXN 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 250 for adults and from MXN 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Hotel en Plaza de Armas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Tyler

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is the WORST stay at a hotel I have experienced in decades. The facility is very tired & worn. We had to change rooms twice in 4 days!!! There is zero consistency between rooms: some have a small refrigerator, others don’t, some have windows to the outside, others over the courtyard where there is cooking and staff noise. We changed rooms due to atrocious odour once, second time the heating did not work. The staff were good, but working uphill against a very poorly maintained facility. We had booked a “king” but ended up with a weird room with 2 smaller beds - not what we wanted at all. I always book VRBO or Airbnb: this is EXACTLY why. I will NEVER be in this hotel again. I feel far overcharged as I did NOT receive what I ordered. If I could give zero stars, I would.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Jan 2026

8/10 Good

Ernesto

Stayed 1 night in Jan 2026

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities
Lage des hotels zimmer wunderschön
Stayed 1 night in Dec 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
En general una excelente opción de alojamiento, habitación y amenidades de diez, 100% recomendable, además su ubicación te permiten disfrutar en grande el centro histórico de la ciudad de Querétaro.
Stayed 2 nights in Nov 2025

8/10 Good

LUIS ALBERTO

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
En general estuvo muy bien la estancia, la ubicación de la habitación no fué muy buena debido a que el entorno no se veía ordenado, es como una sensación de que es la última habitación que quedaba.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa Ivet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Festejando en su restaurante las fiestas patrias

Excelente ubicación y todos muy atentos
Stayed 3 nights in Sep 2025

10/10 Excellent

Miriam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Evento en hotel

Todo muy bien
Stayed 1 night in Sep 2025