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Hotel Mesón de Carolina

2.0 star property

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Photo gallery for Hotel Mesón de Carolina

Reception
Family dining
Studio Suite | Free WiFi, bed sheets
Interior detail
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36 Av Reforma Ote Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪31 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Free WiFi, bed sheets

Basic Double Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 17 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Studio Suite

Studio Suite | Free WiFi, bed sheets

Studio Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Free WiFi, bed sheets

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Mesón de Carolina

Hotel with a restaurant, near Aqueduct of Santiago de Querétaro
A restaurant, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and a 24-hour front desk. Housekeeping is available once per stay.
Hotel Mesón de Carolina offers 76 accommodations with a ceiling fan. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Hotel Mesón de Carolina, you're just a quick walk from Casa de la Zacatecana Museum. Free WiFi in public areas, a restaurant and a snack bar/deli are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business centre, a vending machine and coffee/tea in a common area
  • 14 minutes by foot from Aqueduct of Santiago de Querétaro and a 5-minute drive from Corregidora Stadium
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. There's an onsite business centre. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Mesón de Carolina.

This Querétaro hotel is smoke free.

Hotel Mesón de Carolina has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mesón de Carolina Hotel
Hotel Mesón de Carolina Querétaro
Hotel Mesón de Carolina Hotel Querétaro

Hotel Mesón de Carolina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Bruno

Disliked: Amenities, property conditions & facilities
Ruidoso y sucio
Stayed 3 nights in Oct 2025

2/10 Terrible

Armando

Stayed 3 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small , hot water it is come from solar water heater and one morning I took my shower with cold water
Stayed 4 nights in Nov 2023

6/10 Okay

Héctor

Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Rápido y fácil acceso a los lugares de mi interés
Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Lugar muy limpio, bonito y cómodo. El personal amable y atento
Stayed 3 nights in Oct 2025

10/10 Excellent

DIANA

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 2 nights in Oct 2025

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pero deberían de hacer el ches liste un poquito más temprano no a las 3
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco Manuel Cabello

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto el lugar y ubicación
Stayed 1 night in Oct 2025

6/10 Okay

Yoliria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Me parece bien si solo es para descansar solo que no te dan el servicio de TV por el precio que oferta la aplicación debería especificar eso. Y el lavabo tiene fuga de agua lo notifique y pues salimos del hotel y la fuga seguía.
Stayed 2 nights in Oct 2025

8/10 Good

Mihaela

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, personal amable, muy tranquilo el lugar y cerca del centro de la ciudad
Stayed 5 nights in Oct 2025

8/10 Good

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バス停から近くて便利

バスターミナルからのバス停からも近く、周りには飲食店もあり、かつケレタロの街の見所がすべて徒歩圏内で非常に便利でした。ホテルはまだ新しく、朝からせっせとスタッフが掃除していて、全体的に清潔でしたが、キッチンが汚かったのが残念。でも、スタッフも親切で居心地が良かったです。
Stayed 3 nights in Sep 2025

10/10 Excellent

Erick Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en zona céntrica y los restaurantes, tiendas entre otras están accesibles a pie.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jankiel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de la propiedad está exelente solo deberían cambiar las instalaciones de los baños que están oxidadas
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Karina

Travelled with family and small children
Disliked: Cleanliness, amenities
POR FUERA ESTA BIEN RAZONABLE PARA LA ZONA PERO POR DENTRO LAS HABITACIONES ESTAN CON OLOR A HUMEDAD LAS PAREDES SUCIAS ASI COMO EL BAÑO EN CONDICIONES MUY DEPLORABLES NO VOLVERIA AL LUGAR NO ES COMO LO MUESTRAN EN LAS FOTOS SE NOTA QUE TIENE EL EDIFICIO AÑOS DE ANTIGÜEDAD Y LA REGADERA GOTEANDO TODO EL TIEMPO NO HABIA JABON NI PARA LAVARSE LAS MANOS O SHAMPOO LAS TOALLAS SUPER DESGASTADAS
Stayed 1 night in Jun 2025

8/10 Good

Jhiraly

Travelled with family
Liked: Staff & service, property conditions & facilities
El hotel está súper bien ubicado, en el centro donde todo queda cerca caminando. En recepción son amables, igual en la cocina. El único tema que tuve fue que cuando llegamos la habitación aún no la habían limpiado, no habían cambiado sábanas ni sacado la basura. La TV no funcionó en toda nuestra estancia, fuimos a cambiar el control remoto, pero siguió sin funcionar, no me hizo mucha falta porque realmente solo estuve en el hotel por la noche, pero igual es un detalle que se debería revisar porque la TV viene listada en las amenidades de la habitación. Además de eso no tuve problemas, es un lugar económico, súper accesible, tranquilo y muy buena opción para una estancia agradable
Stayed 2 nights in Apr 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, amenities
En general bien, había mosquitos en la habitación, los controles de TV no funcionaban muy bien, el agua caliente a veces salía y a veces no. El internet nunca llegó a la habitación. Las camas y almohadas no estaban tan cómodas. El personal amable y servicial, la ubicación es buena.
Stayed 2 nights in Mar 2025

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Mariana

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Había cucarachas y la televisión nunca sirvió apesar de que me dijeron que lo solucionarían
Stayed 1 night in Dec 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024

2/10 Terrible

AIDEE

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Se desperdicia mucha agua al esperar que el agua salga caliente. Adicional. Nos encontramos 2 cucarachas vivas en la cama. Poco personal para el restaurante.
Stayed 2 nights in Aug 2024