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Fato Hotel

3.5 star property

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Photo gallery for Fato Hotel

Habitacion Junior Suite con Jacuzzi | Jetted bathtub
Standard Double Room, 2 Double Beds | View from room
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2107 Lateral Autopista, Mexico-Queretaro 2107, Querétaro, QUE, 76030
  • Place, Alameda Hidalgo Park
    ‪15 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪4 min drive‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪4 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion King Superior con balcon

Terrace/patio

Habitacion King Superior con balcon

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior two beds room with balcony

Superior two beds room with balcony | Premium bedding, in-room safe, desk, laptop workspace

Superior two beds room with balcony

  • City view
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion Junior Suite con alberca

Premium bedding, in-room safe, desk, laptop workspace

Habitacion Junior Suite con alberca

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Habitacion Junior Suite con Jacuzzi

Habitacion Junior Suite con Jacuzzi | Jetted bathtub

Habitacion Junior Suite con Jacuzzi

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Fato Hotel

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Fato Hotel offers 54 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Fato Hotel, you'll be within walking distance of Alameda Hidalgo Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Aqueduct of Santiago de Querétaro and a few minutes from Alameda Hidalgo Park
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Fato Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Fato Hotel. Self parking is free.

This 3.5-star Querétaro hotel is smoke free.

Rio Tinto – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rio Tinto

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 360 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 360 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Turotel
Turotel Hotel
Turotel Hotel Queretaro
Turotel Queretaro
Turotel Queretaro Hotel
Fato Hotel Hotel

Fato Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 450 out of 792 reviews
Rating 8 - Good. 255 out of 792 reviews
Rating 6 - Okay. 59 out of 792 reviews
Rating 4 - Poor. 13 out of 792 reviews
Rating 2 - Terrible. 15 out of 792 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lorena

Liked: Amenities, property conditions & facilities
Clean, friendly, close to airport
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rosabely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
TODO EXCELENTE
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
GENIAL
Stayed 1 night in Mar 2023
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nancy Guadalupe Vivanco

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Es la segunda vez que nos quedamos y seguimos encantados con el lugar, muy limpio y las habitaciones bastante amplias
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Daniel Isaac

Liked: Room comfort
Disliked: Staff & service
Muy mala experiencia. No hay agua caliente y nos dijeron que mejor desocupáramos la habitación porque no iba haber agua caliente. Fany en recepción nos dijo que a qué hora desocupábamos en lugar de tratar de resolver el problema. Prácticamente nos corrieron y nos faltaban dos noches de nuestro hospedaje.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

LILIANA

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy lindo
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Yasmin

Liked: Cleanliness, property conditions & facilities
La habitación bien, solo que se escucha mucho el ruido de las habitaciones contiguas... la alberca estaba super fría y sucia.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
La alberca fria
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones cómodas y limpias. Tienen vidrios dobles en las ventanas para aislar el ruido de la calle, pero entre las habitaciones se escuchan los otros huéspedes. La alberca fue una desilusión total. En las fotos se ve muy bonita y por eso nos decidimos por este hotel, pero no cuentan con calefacción y el agua estaba muy fría, además se veía sucia. Ni siquiera estaba en el nivel correspondiente, se veía hasta la marca de que el agua estaba muy abajo. En general los empleados son muy amables, en todo momento nos trataron bien y la comida del restaurante nos gustó.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Habitación insonora lo que se agradece
Stayed 1 night in Nov 2025
Verified

6/10 Okay

GUILLERMO GERARDO

Disliked: Room comfort

De paso

Cama incomoda. Rechinaba mucho. Baño con paredes viejas. Personal poco servicial
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Antonio

Liked: Cleanliness
No servía el elevador.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

YURITHZI

Liked: Cleanliness, staff & service
Todo estuvo perfecto a excepción de que no funcionaba el elevador
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No servía el elevador y según que va para largo. El único inconveniente sería eso
Stayed 1 night in Oct 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities
Ubicación ideal para moverse en vías principales de Qro
Stayed 1 night in Jun 2025
Verified

4/10 Poor

JAIME

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
llegue a la hora de mi reserva, la habitación no estaba disponible y tuve que esperar, cuando me dieron acceso, note que no había, ni jabones, ni toallas: A la mañana siguiente de mi alojamiento siendo las 9.15 am la camarera toco la puerta e inmediatamente quiso abrir la puerta con brusquedad aun cuándo estaba puesto el colgante de no molestar. el pasillo de acceso elevadores, con goteras y pisos encharcados.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

excelente servicio de todo el personal, muy atentos a todo lo necesario
Stayed 1 night in Aug 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, amenities, property conditions & facilities
En general bien
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Manuel Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad en franca caída

Quinta vez que me quedo en este hotel, regresaba porque era de buena calidad por el precio que cobran. Pero en esta ocasión las habitaciones olían horrible por un canal de aguas negras que hay detrás. Lo reporté dos veces durante mi estancia. tampoco funcionaba bien las llave mezcladora de la regadera. Lo peor fue que cuando le reporté esto a la gerente de forma muy amable al finalizar mi estancia, ella prácticamente me acuso de mentiroso, por que dijo que había mandado a su personal a arreglar y no le informaron del olor. Ni una disculpa me ofreció. No lo recomiendo
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Erik Miguel

Liked: Staff & service

Horrible olor de cuarto

Las habitaciones huelen horrible, a alcantarilla. La regadera no tiene un buen control de la temperatura del agua, o helada o hirviendo, es dificil bañarse. Las toallas y ropda de cama ya está muy descuidado. Tuve problemas con la llave del cuarto en repetidas ocasiones. Hace un par de años nos habíamos hospedado varias veces ahí y ningún problema, lo han descuidado mucho.
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Alejandro

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Mala experiencia

Muy mal. La regadera del baño es imposible regular lo caliente o lo frío. El hotel en general huele muy mal por el desagüe y el canal de aguas negras que hay detrás. El bufet no tiene nada de sabor y en general la cocina no es buena. Las condiciones generales del hotel son malas y descuidado.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Jesus

Liked: Cleanliness, staff & service, room comfort
El personal y el servicio de parte de ellos fue excelente. El hotel en si me decepciono, les falta arreglar mas los cuartos. Se ven obscuros al igual que los pasillos. Me cuarto no funcionaba la chapa y se batalla con la agua en la regadera. Puede mejorar mucho el mantenimiento.
Stayed 2 nights in Jun 2025