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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Indoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake
    ‪2 min walk‬
  • Place, Sylvan Lake Provincial Park
    ‪5 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

King Room - Lake Front

  • Sleeps 2

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Room with Two Queen Beds - Lake Front

  • Sleeps 4

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds and Accessible Walk In Shower

  • Sleeps 4

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Lobby
Prairie Moon Inn Sylvan Lake
  • Pool
  • Hot tub
  • Breakfast included
  • Water slide
4.3 out of 5, Excellent, 712 reviews
The price is €93
includes taxes & fees
28 Dec - 29 Dec
Prairie Moon Inn Sylvan Lake

About this property

Best Western Plus Chateau Inn Sylvan Lake

Hotel in Sylvan Lake with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Chateau Inn Sylvan Lake. During your stay, you're just a quick walk from Sylvan Lake. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service
Our stay was okay. The only issue I had was after we left. I realized on the drive back home that I had left my phone charger and cable plugged in beside the bed. I called the hotel as soon as we get home and explained exactly where it was. They took my number and said they would get back to me as soon as possible. Two days later, after hearing nothing, I sent an email directly to the hotel explaining the situation. It has now been a week and no response. Not a big deal in the overall trip; but customer service is lacking. Such is life.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keifer

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a wedding. Was a wonderful hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but would have liked a coffee maker in the room
Stayed 1 night in Sep 2025

8/10 Good

Narges

Stayed 1 night in Sep 2025

8/10 Good

Rupinder

Travelled with family
Liked: Cleanliness
Complimentary breakfast was not upto the mark. Short of supply found on one of the mornings.
Stayed 2 nights in Sep 2025

10/10 Excellent

rattnes, calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great
Stayed 1 night in Sep 2025

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Sylvan Lake - clean room and pool and hot tub were nice. We arrived a little early 2 pm as opposed to the 4 pm check in. Room was ready but clerk quoted an additional $30 to take early - no thanks 😟
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were Awesome 💥
Stayed 1 night in Sep 2025

8/10 Good

Tracy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming to this hotel for years. You can’t beat the location. Pet friendly They made the breakfast area bigger and put in a latte machine. They now use real cutlery and crockery and not paper plates. They also added shampoo, conditioner and body wash in the bathrooms fastened to the wall. Which is a lovely touch. Sadly they took the coffee maker out of the room and although they have free coffee down stairs I liked the coffee maker in the room to make coffee whilst I was getting ready on a morning. Just a nice thing for me that I missed. Bathroom Was clean and had soft towels. Beds comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheryllou

Stayed 1 night in Sep 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Freddy, Calgary

Stayed 1 night in Sep 2025

10/10 Excellent

Mahtab

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Colleen

Travelled with group
Liked: Staff & service, amenities
No early check in without a 30.00 fee, even 20 minutes before check in time of 4pm.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offering was a zoo
Stayed 2 nights in Aug 2025

8/10 Good

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy our stay here. Only thng was a bit dissapointing was the hot tub wasn't working, wasn't very hot and jets not running. Food was average, no cofffee machines in your rooms, have to request one. Otherwise staff were friendly and stay was pleasant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, breakfast and staff. Conveniently located next to the beach and many food options
Stayed 2 nights in Aug 2025

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place to stay in Sylvan Lake. It is close to everything, but still quiet. There is a nice breakfast provided, but no other dining options on site. The hot tub jets were not working in the pool area.
Stayed 1 night in Sep 2025

6/10 Okay

Jacqueline, Pickardville

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

David, Edmonton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent service and amenities. It was a pleasure to stay here.
Stayed 2 nights in Sep 2025